# Shop Boss vs Shopmonkey Comparison | | Shop Boss | Shopmonkey | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 3 | 410 | | **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (97.6% of reviews) | | **Entry Level Price** | $299.00 Per Month | $199.00 3 User Licenses Per Month | --- ## Top Pros & Cons ### Shop Boss **Not enough data** ### Shopmonkey Pros: - Ease of Use (17 reviews) - Communication (12 reviews) Cons: - Limited Functionality (8 reviews) - Missing Features (8 reviews) --- ## Ratings Comparison | Rating | Shop Boss | Shopmonkey | |---|---|---| | **Meets Requirements** | Not enough data | 8.6 (357 reviews) | | **Ease of Use** | Not enough data | 8.9 (362 reviews) | | **Ease of Setup** | Not enough data | 8.9 (272 reviews) | | **Ease of Admin** | Not enough data | 9.1 (250 reviews) | | **Quality of Support** | Not enough data | 8.9 (348 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (248 reviews) | | **Product Direction (% positive)** | Not enough data | 9.2 (354 reviews) | --- ## Pricing ### Shop Boss #### Entry-Level Pricing Plan: Platinum Price: $299.00 Per Month Description: All features of Shop Boss' Gold Package plus: Key Features: - Full Labor Repair Guide(s) with Diagrams & Procedures - Business Intelligence Dashboard - BOSS Board - Comprehensive Digital Vehicle Inspections - Boss Inspect [Browse all 3 editions](https://www.g2.com/products/shop-boss/pricing) #### Free Trial Yes ### Shopmonkey #### Entry-Level Pricing Plan: Basic Price: $199.00 3 User Licenses Per Month Description: Includes the basics and more: Key Features: - Unlimited Quotes & Invoices - Two-way SMS & Email - Reports [Browse all 4 editions](https://www.g2.com/products/shopmonkey/pricing) #### Free Trial No --- ## Features Comparison By Category ### Heavy-Duty Repair | Product | Score | Reviews | |---|---|---| | **Shop Boss** | N/A | N/A | | **Shopmonkey** | 8.3/10 | 109 | #### Shop Management | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Estimates and Invoicing** | Not enough data | 9.2 (107 reviews) | | **Parts Purchasing** | Not enough data | 7.5 (103 reviews) | | **Inventory Management** | Not enough data | 8.0 (101 reviews) | | **Service Orders** | Not enough data | 9.0 (106 reviews) | | **Labor Tracking** | Not enough data | 8.9 (102 reviews) | #### Technician Tools | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Preventative Maintenance and Inspections** | Not enough data | 8.5 (105 reviews) | | **Task Alerts** | Not enough data | 8.4 (102 reviews) | | **Labor Times and Wire Diagrams** | Not enough data | 7.1 (102 reviews) | #### Customer Management | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Repair Updates** | Not enough data | 8.6 (101 reviews) | | **Customer Portal** | Not enough data | Feature Not Available | ### Auto Shop Management | Product | Score | Reviews | |---|---|---| | **Shop Boss** | N/A | N/A | | **Shopmonkey** | 7.8/10 | 25 | #### Operations Management - Auto Shop Management | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Appointment Scheduling** | Not enough data | 8.6 (23 reviews) | | **Inventory Management** | Not enough data | 6.5 (22 reviews) | | **Task Management** | Not enough data | 8.5 (23 reviews) | | **Digital Vehicle Inspection (DVI)** | Not enough data | 8.0 (23 reviews) | | **Employee Management** | Not enough data | 6.4 (22 reviews) | #### Customer Relationship Management - Auto Shop Management | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Automated Reminders** | Not enough data | 8.3 (21 reviews) | | **Marketing** | Not enough data | 7.5 (21 reviews) | | **CRM** | Not enough data | 8.0 (23 reviews) | #### Financial Management - Auto Shop Management | Feature | Shop Boss | Shopmonkey | |---|---|---| | **Reports and Analytics** | Not enough data | 7.3 (22 reviews) | | **Billing and Invoicing** | Not enough data | 8.1 (23 reviews) | | **Estimating** | Not enough data | 9.0 (23 reviews) | --- ## Categories **Shared Categories (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Unique to Shopmonkey (1):** [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair) --- ## Reviewer Demographics ### By Company Size | Segment | Shop Boss | Shopmonkey | |---|---|---| | **Small-Business** | 66.7% | 97.6% | | **Mid-Market** | 0% | 2.2% | | **Enterprise** | 33.3% | 0.2% | ### By Industry #### Shop Boss - **Automotive:** 66.7% - **Telecommunications:** 33.3% #### Shopmonkey - **Automotive:** 85.0% - **Transportation/Trucking/Railroad:** 3.4% - **Mechanical or Industrial Engineering:** 2.5% - **Accounting:** 1.5% - **Retail:** 1.2% - **Recreational Facilities and Services:** 1.0% - **Manufacturing:** 1.0% - **Machinery:** 0.7% - **Maritime:** 0.5% - **Leisure, Travel & Tourism:** 0.5% - **Other:** 2.7% --- ## Alternatives ### Alternatives to Shop Boss - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (120 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) ### Alternatives to Shopmonkey - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (120 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews) --- ## Top Discussions ### Shop Boss No discussions available for this product. ### Shopmonkey - Title: [Fleet billing](https://www.g2.com/discussions/fleet-billing) — 1 comment, 1 upvote > **Top comment:** "Hi Chris, This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. " - Title: [How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?](https://www.g2.com/discussions/how-soon-can-we-create-custom-lead-request-forms-work-request-forms-also-when-looking-at-the-line-item-report-can-we-see-parts-by-their-names-instead-of-their-descriptions) — 1 comment, 2 upvotes > **Top comment:** "Hi Ivey! I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shop-boss-vs-shopmonkey)