Compare Shiptheory and parcelLab 
Featured Products
At a Glance
Market Segments
Small-Business (86.1% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
£19.00 Per Month
No pricing available
Shiptheory
Star Rating
(166)4.9 out of 5
Market Segments
Small-Business (86.1% of reviews)
Pros & Cons
Entry-Level Pricing
£19.00 Per Month
Browse all 6 pricing plansparcelLab
Star Rating
(255)4.6 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shiptheory excels in ease of use, with users highlighting its intuitive interface that simplifies daily operations. One user mentioned how it automates booking shipments, eliminating the need for manual entry, which significantly enhances efficiency.
- Users say that parcelLab provides clear and detailed information, particularly when managing returns. Reviewers appreciate the straightforward process for generating return labels and packing slips, making it a user-friendly option for handling returns.
- According to verified reviews, Shiptheory stands out for its quality of support, receiving high praise for its responsive customer service. Users have noted that the support team is eager to help, which can be crucial during critical operational moments.
- Reviewers mention that while parcelLab is easy to navigate, it sometimes lacks the customization options that Shiptheory offers. Users have expressed a desire for more flexibility in adapting the software to their specific workflows.
- G2 reviewers highlight that Shiptheory's integration capabilities with platforms like WooCommerce are a significant advantage, allowing for seamless operations. Users have reported that this integration automates many tasks, saving time and reducing errors.
- Users report that parcelLab, while effective, has a slightly lower overall satisfaction score compared to Shiptheory. This is reflected in the feedback regarding its ease of use and setup, where Shiptheory consistently receives higher ratings from its user base.
Pricing
Entry-Level Pricing
Shiptheory
Pluto
£19.00
Per Month
Discover our Pluto plan, designed for streamlined efficiency. Perfect for businesses starting their shipping journey, it offers 250 shipments, access for 1 user, and integration with 1 carrier and 1 sales channel. This plan includes standard shipping labels, desktop printing capabilities, a shipping API for seamless integration, and essential returns management. Experience dedicated support with a 4-hour SLA, ensuring prompt assistance when needed.
- 250 Shipments
- 1 User
- 1 Carrier
parcelLab
No pricing availableFree Trial
Shiptheory
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
9.4
55
9.0
216
Ease of Use
9.4
135
8.8
224
Ease of Setup
9.0
116
8.9
194
Ease of Admin
9.3
32
8.8
74
Quality of Support
9.8
55
8.9
204
Has the product been a good partner in doing business?
9.7
35
9.2
77
Product Direction (% positive)
9.8
57
9.7
209
Features by Category
Management - Multicarrier Parcel Management Solutions
9.8
14
Not enough data
9.6
14
Not enough data
9.9
14
Not enough data
9.4
13
Not enough data
9.7
13
Not enough data
9.7
13
Not enough data
Labels
9.6
42
8.5
83
9.2
39
8.9
84
9.3
38
8.4
83
Order management
9.3
39
9.5
104
9.6
41
8.9
91
9.1
38
8.8
25
9.4
37
9.3
98
Carrier and rate management
8.9
34
Feature Not Available
9.2
35
8.8
84
9.5
37
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.4
35
Feature Not Available
Reports
9.3
38
9.1
96
8.9
35
Feature Not Available
8.9
36
8.5
85
Integrations
Not enough data
9.0
98
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
8.8
92
Tracking
Not enough data
9.3
104
Not enough data
8.4
33
Transactions
Not enough data
8.4
93
Not enough data
8.8
90
Not enough data
8.9
22
Not enough data
9.0
21
Agentic AI - Package Tracking
Not enough data
7.7
30
Not enough data
8.4
35
Not enough data
8.3
33
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Shiptheory and parcelLab are categorized as Shipping
Reviews
Reviewers' Company Size
Shiptheory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
27.1%
Manufacturing
7.2%
Wholesale
6.6%
Computer Software
5.4%
Food & Beverages
4.8%
Other
48.8%
Retail
21.5%
Apparel & Fashion
16.7%
Consumer Services
11.0%
Consumer Goods
10.5%
Furniture
4.8%
Other
35.5%
Discussions
Shiptheory has no discussions with answers
What is ParcelLab used for?
1 Comment
Official Response from parcelLab
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
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