G2 reviewers report that ShipStation excels in overall user satisfaction, reflected in its higher G2 Score compared to Swap Commerce. Users appreciate its easy shipment management across multiple carriers and strong automation rules that save time on order fulfillment tasks.
Users say that Swap Commerce offers a user-friendly experience, particularly for customers navigating the returns process. Its straightforward interface has been highlighted as a significant advantage, making it easier for customers to manage their returns.
Reviewers mention that ShipStation's integration capabilities are a standout feature, with many praising its seamless connection to platforms like Shopify and various couriers. This integration allows for a set it and forget it approach, which users find incredibly convenient.
According to verified reviews, Swap Commerce is noted for its flexibility in creating new APIs, which can be a game-changer for businesses needing custom solutions. Users appreciate that the team is open to adapting the platform to fit their existing tech stack without exorbitant costs.
G2 reviewers highlight that while ShipStation has a robust feature set for shipping, it faces challenges in areas like customer support, where it scores lower than Swap Commerce. Users have noted that ShipStation's support could be more responsive, whereas Swap Commerce has received praise for its quality of support.
Users report that both platforms have their strengths, but ShipStation's higher volume of reviews indicates a more established presence in the market. This suggests that users may find more community support and resources for troubleshooting and best practices with ShipStation compared to Swap Commerce.
Pricing
Entry-Level Pricing
ShipStation
Starter
Starting at $14.99
3 Users Per Month
Perfect for small businesses to set up and manage their shipping operation.
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.