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Compare ShipStation and Swap Commerce

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At a Glance
ShipStation
ShipStation
Star Rating
(552)4.3 out of 5
Market Segments
Small-Business (90.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $14.99 3 Users Per Month
Free Trial is available
Browse all 3 pricing plans
Swap Commerce
Swap Commerce
Star Rating
(40)4.8 out of 5
Market Segments
Small-Business (84.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Swap Commerce
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ShipStation excels in overall user satisfaction, reflected in its higher G2 Score compared to Swap Commerce. Users appreciate its easy shipment management across multiple carriers and strong automation rules that save time on order fulfillment tasks.
  • Users say that Swap Commerce offers a user-friendly experience, particularly for customers navigating the returns process. Its straightforward interface has been highlighted as a significant advantage, making it easier for customers to manage their returns.
  • Reviewers mention that ShipStation's integration capabilities are a standout feature, with many praising its seamless connection to platforms like Shopify and various couriers. This integration allows for a set it and forget it approach, which users find incredibly convenient.
  • According to verified reviews, Swap Commerce is noted for its flexibility in creating new APIs, which can be a game-changer for businesses needing custom solutions. Users appreciate that the team is open to adapting the platform to fit their existing tech stack without exorbitant costs.
  • G2 reviewers highlight that while ShipStation has a robust feature set for shipping, it faces challenges in areas like customer support, where it scores lower than Swap Commerce. Users have noted that ShipStation's support could be more responsive, whereas Swap Commerce has received praise for its quality of support.
  • Users report that both platforms have their strengths, but ShipStation's higher volume of reviews indicates a more established presence in the market. This suggests that users may find more community support and resources for troubleshooting and best practices with ShipStation compared to Swap Commerce.
Pricing
Entry-Level Pricing
ShipStation
Starter
Starting at $14.99
3 Users Per Month
Browse all 3 pricing plans
Swap Commerce
No pricing available
Free Trial
ShipStation
Free Trial is available
Swap Commerce
No trial information available
Ratings
Meets Requirements
8.7
426
8.7
37
Ease of Use
8.6
432
9.2
39
Ease of Setup
8.4
220
9.2
33
Ease of Admin
8.6
211
9.4
17
Quality of Support
7.9
388
9.0
35
Has the product been a good partner in doing business?
8.5
208
9.6
17
Product Direction (% positive)
7.7
405
10.0
37
Features by Category
8.3
51
Not enough data
Product Sales
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Not enough data
Administration
8.2
48
Not enough data
9.1
49
Not enough data
Feature Not Available
Not enough data
8.8
48
Not enough data
8.7
44
Not enough data
Cross Border E-CommerceHide 16 FeaturesShow 16 Features
Not enough data
8.5
9
Global Shipping
Not enough data
8.9
9
Not enough data
6.9
9
Not enough data
8.5
9
Not enough data
9.3
9
Payments and Pricing
Not enough data
9.4
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
8.1
9
Not enough data
8.3
9
Global ecommerce management
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.5
8
Not enough data
8.3
8
Portals
Not enough data
8.3
8
Not enough data
7.8
9
Not enough data
7.9
8
Labels
9.0
275
7.9
11
8.5
248
8.8
12
Feature Not Available
7.3
10
Order management
8.9
261
8.6
11
8.7
260
9.3
12
8.9
260
7.9
12
8.8
259
8.8
12
Carrier and rate management
8.5
248
8.9
11
8.1
216
8.9
11
8.4
228
9.1
11
Inventory management
7.0
173
5.5
10
7.2
176
6.0
10
Feature Not Available
5.7
10
Reports
8.5
232
7.6
11
7.5
189
5.6
9
Feature Not Available
7.0
10
Not enough data
8.3
32
Integrations
Not enough data
8.8
30
Not enough data
7.2
27
Not enough data
6.3
25
Not enough data
7.4
26
Tracking
Not enough data
8.8
30
Not enough data
8.3
28
Transactions
Not enough data
8.7
32
Not enough data
8.5
29
Not enough data
9.3
32
Not enough data
9.2
32
Categories
Categories
Shared Categories
ShipStation
ShipStation
Swap Commerce
Swap Commerce
ShipStation and Swap Commerce are categorized as Shipping
Unique Categories
ShipStation
ShipStation is categorized as Drop Shipping
Swap Commerce
Swap Commerce is categorized as Returns Management and Cross Border E-Commerce
Reviews
Reviewers' Company Size
ShipStation
ShipStation
Small-Business(50 or fewer emp.)
90.6%
Mid-Market(51-1000 emp.)
8.7%
Enterprise(> 1000 emp.)
0.7%
Swap Commerce
Swap Commerce
Small-Business(50 or fewer emp.)
84.6%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
ShipStation
ShipStation
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Swap Commerce
Swap Commerce
Apparel & Fashion
69.2%
Retail
23.1%
Textiles
2.6%
Sporting Goods
2.6%
Consumer Services
2.6%
Other
0.0%
Alternatives
ShipStation
ShipStation Alternatives
Easyship
Easyship
Add Easyship
Sendcloud
Sendcloud
Add Sendcloud
Shippo
Shippo
Add Shippo
AfterShip
AfterShip
Add AfterShip
Swap Commerce
Swap Commerce Alternatives
Avalara
Avalara
Add Avalara
AfterShip
AfterShip
Add AfterShip
FarEye
FarEye
Add FarEye
parcelLab
parcelLab
Add parcelLab
Discussions
ShipStation
ShipStation Discussions
Should I use ShipStation?
3 Comments
Amber S.
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 Comments
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
Swap Commerce
Swap Commerce Discussions
Monty the Mongoose crying
Swap Commerce has no discussions with answers