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Compare ShipStation and Spocket 
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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (98.4% of reviews)
Entry-Level Pricing
$0.00 10 Shipments Per Month
No pricing available
ShipStation
Star Rating
(552)4.3 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansSpocket
Star Rating
(70)4.3 out of 5
Market Segments
Small-Business (98.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SpocketSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in label printing, with a high rating of 9.1, making it a preferred choice for businesses that require efficient shipping label management. In contrast, Spocket does not have a dedicated label printing feature, which may be a drawback for users focused on shipping logistics.
- Reviewers mention that ShipStation's order tracking feature is rated at 9.1, providing robust tracking capabilities that enhance customer satisfaction. On the other hand, Spocket's order tracking is rated lower at 7.7, indicating that users may experience less visibility into their shipments.
- G2 users highlight ShipStation's ease of setup with a score of 8.5, which is beneficial for small businesses looking to quickly integrate shipping solutions. Conversely, Spocket's ease of setup is rated slightly higher at 8.8, suggesting that it may offer a more user-friendly onboarding experience.
- Users on G2 report that ShipStation's e-commerce platform integration is rated at 8.8, allowing seamless connections with various platforms like Shopify and WooCommerce. Spocket, while also offering integrations, has a slightly lower rating of 8.5, which may affect users who prioritize extensive e-commerce compatibility.
- Reviewers mention that ShipStation's product search feature is rated at 8.3, which helps users efficiently find products within their inventory. In comparison, Spocket's product search is rated at 8.1, indicating that users may find it slightly less effective in navigating their product listings.
- Users say that ShipStation's quality of support is rated at 8.0, which is satisfactory but could be improved. In contrast, Spocket has a higher support rating of 8.4, suggesting that users may receive better assistance when encountering issues or needing guidance.
Pricing
Entry-Level Pricing
ShipStation
Free
$0.00
10 Shipments Per Month
Ideal for quick label printing and basic shipping.
- 1 user
- 1 store connection
- Discounted carrier rates
Spocket
No pricing availableFree Trial
ShipStation
Free Trial is available
Spocket
Free Trial is available
Ratings
Meets Requirements
8.6
425
8.2
55
Ease of Use
8.6
431
8.6
56
Ease of Setup
8.4
218
8.4
24
Ease of Admin
8.6
211
8.9
22
Quality of Support
7.9
387
8.2
49
Has the product been a good partner in doing business?
8.5
208
9.2
22
Product Direction (% positive)
7.7
404
8.1
54
Features by Category
Product Sales
8.3
39
8.0
44
7.4
33
7.2
40
8.1
38
7.8
43
7.7
33
7.7
36
Administration
8.2
48
7.4
34
9.1
49
7.5
35
7.9
42
7.6
34
8.8
48
8.3
40
8.7
44
8.0
34
Labels
9.0
275
Not enough data
8.5
249
Not enough data
8.5
199
Not enough data
Order management
8.9
261
Not enough data
8.7
261
Not enough data
8.9
261
Not enough data
8.8
260
Not enough data
Carrier and rate management
8.5
247
Not enough data
8.1
216
Not enough data
8.4
229
Not enough data
Inventory management
7.0
174
Not enough data
7.2
177
Not enough data
7.3
167
Not enough data
Reports
8.5
233
Not enough data
7.5
190
Not enough data
8.3
213
Not enough data
Supporting Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Retail
26.6%
Apparel & Fashion
18.8%
Consumer Goods
12.5%
Health, Wellness and Fitness
4.7%
Consumer Electronics
4.7%
Other
32.8%
Discussions
Should I use ShipStation?
3 Comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
Would love to work for a company like this. Do you have other opportunities coming up in the future?
2 Comments
JE
Now is the time and the opportunities are overwhelming! Don't hesitate to use Spocket now because you'll definitely be missing out. Reach out to...Read more
Does spocket support reviews importing?
2 Comments
PC
Currently Spocket does not support review importing.Read more
What are other stores' experiences with shipping times and customer satisfaction?
1 Comment
JE
Providing good and consistent customer service is a big part of retaining customers and gaining new one's. Always focus on their satisfaction instead of...Read more
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