Compare Shippo and parcelLab 
At a Glance
Market Segments
Small-Business (87.8% of reviews)
Mid-Market (58.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Shippo
Star Rating
(76)4.2 out of 5
Market Segments
Small-Business (87.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansparcelLab
Star Rating
(257)4.6 out of 5
Market Segments
Mid-Market (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that parcelLab excels in providing a user-friendly experience, with many users highlighting its intuitive interface that allows for easy tracking of shipment details. This simplicity is a significant advantage for teams looking to streamline their shipping processes.
- Users say that Shippo stands out for its ability to offer a comprehensive overview of all orders, enabling users to adjust shipping services on the fly. This feature is particularly beneficial for small businesses managing multiple shipments, as it enhances operational efficiency.
- Reviewers mention that parcelLab offers excellent visibility throughout the shipping process, from the warehouse to the customer’s hands. This capability allows businesses to provide detailed updates to customers, which can improve overall satisfaction and trust.
- According to verified reviews, Shippo is praised for its bulk label printing and rate shopping features, which users find unique compared to other platforms. This functionality helps reduce fulfillment time, making it a favorite among small business owners.
- G2 reviewers highlight that parcelLab has a strong support system, with many users appreciating the quality of assistance they receive. This support can be crucial for businesses that need quick resolutions to shipping issues.
- Users report that while Shippo has a clean and well-documented API, it may not always meet the specific workflow needs of larger businesses, which can lead to configuration challenges. This is an area where parcelLab seems to have an edge, particularly for mid-market companies.
Pricing
Entry-Level Pricing
Shippo
Starter
Free
You need a solution that’s quick and easy with no commitments.
- No Monthly Subscription Fees
- No Per Label Fee with Shippo's Default Carriers
- Best USPS, UPS, and DHL Express Discounts
parcelLab
No pricing availableFree Trial
Shippo
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
8.7
57
9.0
219
Ease of Use
8.9
59
8.9
227
Ease of Setup
8.9
22
8.9
196
Ease of Admin
9.4
15
8.8
74
Quality of Support
7.8
47
8.8
207
Has the product been a good partner in doing business?
9.2
14
9.2
77
Product Direction (% positive)
8.2
58
9.7
212
Features by Category
Product Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
5
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
10.0
6
Not enough data
9.7
5
Not enough data
Labels
9.4
43
8.5
83
8.2
33
8.9
84
8.8
26
8.4
83
Order management
9.1
36
9.5
105
8.9
35
8.9
91
8.8
34
8.8
25
8.8
33
9.3
99
Carrier and rate management
9.5
38
Feature Not Available
9.4
31
8.8
85
8.7
34
Feature Not Available
Inventory management
7.3
19
Feature Not Available
8.1
21
Feature Not Available
8.3
20
Feature Not Available
Reports
8.8
30
9.1
96
8.0
23
Feature Not Available
8.5
22
8.5
85
Integrations
Not enough data
9.0
98
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
8.8
92
Tracking
Not enough data
9.3
105
Not enough data
8.4
33
Transactions
Not enough data
8.4
93
Not enough data
8.8
90
Not enough data
8.9
22
Not enough data
9.0
21
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.7
30
Not enough data
8.4
35
Not enough data
8.3
34
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Shippo and parcelLab are categorized as Shipping
Reviews
Reviewers' Company Size
Shippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
27.0%
Apparel & Fashion
9.5%
Consumer Goods
6.8%
Arts and Crafts
5.4%
Automotive
4.1%
Other
47.3%
Retail
21.7%
Apparel & Fashion
16.5%
Consumer Services
10.9%
Consumer Goods
10.4%
Furniture
4.8%
Other
35.7%
Discussions
Shippo has no discussions with answers
How does the returns feature work with parcelLab?
1 Comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
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