# Shippo vs parcelLab Comparison
---
## AI Generated Summary
- **G2 reviewers report** that **parcelLab** excels in providing a user-friendly experience, with many users highlighting its intuitive interface that allows for easy tracking of shipment details. This simplicity is a significant advantage for teams looking to streamline their shipping processes.
- **Users say** that **Shippo** stands out for its ability to offer a comprehensive overview of all orders, enabling users to adjust shipping services on the fly. This feature is particularly beneficial for small businesses managing multiple shipments, as it enhances operational efficiency.
- **Reviewers mention** that **parcelLab** offers excellent visibility throughout the shipping process, from the warehouse to the customer’s hands. This capability allows businesses to provide detailed updates to customers, which can improve overall satisfaction and trust.
- **According to verified reviews** , **Shippo** is praised for its bulk label printing and rate shopping features, which users find unique compared to other platforms. This functionality helps reduce fulfillment time, making it a favorite among small business owners.
- **G2 reviewers highlight** that **parcelLab** has a strong support system, with many users appreciating the quality of assistance they receive. This support can be crucial for businesses that need quick resolutions to shipping issues.
- **Users report** that while **Shippo** has a clean and well-documented API, it may not always meet the specific workflow needs of larger businesses, which can lead to configuration challenges. This is an area where **parcelLab** seems to have an edge, particularly for mid-market companies.



| | Shippo | parcelLab | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 77 | 267 | 
| **Largest Market Segment** | Small-Business (88.0% of reviews) | Mid-Market (58.0% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Shippo

Pros:
- Label Creation (4 reviews)
- Label Printing (4 reviews)

Cons:
- Label Issues (3 reviews)
- Account Issues (2 reviews)

### parcelLab

Pros:
- Ease of Use (66 reviews)
- Tracking Efficiency (51 reviews)

Cons:
- Tracking Issues (21 reviews)
- Missing Features (14 reviews)

---
## Ratings Comparison
| Rating | Shippo | parcelLab | 
|---|---|---|
  | **Meets Requirements** | 8.6 (58 reviews) | 9.0 (229 reviews) | 
  | **Ease of Use** | 8.9 (60 reviews) | 8.9 (237 reviews) | 
  | **Ease of Setup** | 9.0 (24 reviews) | 8.9 (206 reviews) | 
  | **Ease of Admin** | 9.4 (15 reviews) | 8.8 (75 reviews) | 
  | **Quality of Support** | 7.8 (47 reviews) | 8.8 (216 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (14 reviews) | 9.2 (78 reviews) | 
  | **Product Direction (% positive)** | 8.0 (59 reviews) | 9.6 (220 reviews) | 

---
## Pricing

### Shippo

#### Entry-Level Pricing

Plan: Starter

Price: Free

Description: You need a solution that’s quick and easy with no commitments.

Key Features:
- No Monthly Subscription Fees
- No Per Label Fee with Shippo's Default Carriers
- Best USPS, UPS, and DHL Express Discounts

[Browse all 3 editions](https://www.g2.com/products/shippo-shippo/pricing)

#### Free Trial

Yes

### parcelLab

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | 9.6/10 | 7 |
| **parcelLab** | N/A | N/A |

#### Product Sales

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Product Search** | Not enough data | Not enough data | 
| **Product Reviews** | Not enough data | Not enough data | 
| **Product Filters** | Not enough data | Not enough data | 
| **Product Page Customization** | Not enough data | Not enough data | 

#### Administration

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Reports & Analytics** | 8.7 (5 reviews) | Not enough data | 
| **Order Tracking** | 9.7 (6 reviews) | Not enough data | 
| **Pricing Automation** | 9.7 (5 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 10.0 (6 reviews) | Not enough data | 
| **Process Automation** | 9.7 (5 reviews) | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | 8.7/10 | 46 |
| **parcelLab** | 8.9/10 | 122 |

#### Labels

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Label Printing** | 9.4 (43 reviews) | 8.5 (84 reviews) | 
| **Return labels** | 8.2 (33 reviews) | 8.9 (85 reviews) | 
| **Bar codes** | 8.8 (26 reviews) | 8.4 (84 reviews) | 

#### Order management

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Order tracking** | 9.1 (36 reviews) | 9.5 (112 reviews) | 
| **E-commerce integrations** | 8.9 (35 reviews) | 8.9 (92 reviews) | 
| **Manage orders** | 8.8 (35 reviews) | 8.8 (25 reviews) | 
| **Order Status** | 8.8 (33 reviews) | 9.4 (103 reviews) | 

#### Carrier and rate management

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Quick rate comparison** | 9.4 (38 reviews) | Feature Not Available | 
| **Vendor availability** | 9.4 (31 reviews) | 8.9 (87 reviews) | 
| **Flat rate services** | 8.7 (34 reviews) | Feature Not Available | 

#### Inventory management

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Low stock alerts** | 7.3 (19 reviews) | Feature Not Available | 
| **Automated inventory orders** | 8.1 (21 reviews) | Feature Not Available | 
| **Assign suppliers** | 8.3 (20 reviews) | Feature Not Available | 

#### Reports

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Shipment reports** | 8.8 (30 reviews) | 9.1 (98 reviews) | 
| **Inventory reports** | 8.0 (23 reviews) | Feature Not Available | 
| **Unshipped products** | 8.5 (22 reviews) | 8.6 (86 reviews) | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | N/A | N/A |
| **parcelLab** | 8.8/10 | 118 |

#### Integrations

| Feature | Shippo | parcelLab | 
|---|---|---|
| **E-Commerce** | Not enough data | 9.1 (100 reviews) | 
| **WMS** | Not enough data | 8.8 (91 reviews) | 
| **Accounting** | Not enough data | Feature Not Available | 
| **OMS** | Not enough data | 8.8 (92 reviews) | 

#### Tracking

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Shipping** | Not enough data | 9.3 (108 reviews) | 
| **Inventory** | Not enough data | 8.4 (33 reviews) | 

#### Transactions

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Exchange** | Not enough data | 8.4 (93 reviews) | 
| **Approvals** | Not enough data | 8.8 (91 reviews) | 
| **Refund** | Not enough data | 8.9 (23 reviews) | 
| **Credit** | Not enough data | 9.0 (22 reviews) | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | N/A | N/A |
| **parcelLab** | N/A | N/A |

#### Shipping Insurance

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Claim Tracking** | Not enough data | Not enough data | 
| **Shipment Tracking Integrations** | Not enough data | Not enough data | 
| **Cargo Tracking** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **B2C E-Commerce Tracking** | Not enough data | Not enough data | 
| **Claim Filing** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | N/A | N/A |
| **parcelLab** | 8.2/10 | 51 |

#### Agentic AI - Package Tracking

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 7.7 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (38 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (37 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Shippo** | N/A | N/A |
| **parcelLab** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Shippo | parcelLab | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to Shippo (2):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping), [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance)

**Unique to parcelLab (3):** [Returns Management Software](https://www.g2.com/categories/returns-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [Package Tracking Software](https://www.g2.com/categories/package-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Shippo | parcelLab | 
|---|---|---|
| **Small-Business** | 88.0% | 16.5% | 
| **Mid-Market** | 12.0% | 58.0% | 
| **Enterprise** | 0% | 25.5% | 

### By Industry

#### Shippo

- **Retail:** 26.7%
- **Apparel & Fashion:** 9.3%
- **Consumer Goods:** 6.7%
- **Arts and Crafts:** 5.3%
- **Automotive:** 4.0%
- **Food & Beverages:** 4.0%
- **Information Technology and Services:** 4.0%
- **Logistics and Supply Chain:** 2.7%
- **Wholesale:** 2.7%
- **Research:** 2.7%
- **Other:** 32.0%

#### parcelLab

- **Retail:** 21.7%
- **Apparel & Fashion:** 17.1%
- **Consumer Services:** 10.8%
- **Consumer Goods:** 10.4%
- **Furniture:** 5.0%
- **Logistics and Supply Chain:** 2.5%
- **Information Technology and Services:** 2.1%
- **Automotive:** 1.7%
- **Textiles:** 1.7%
- **Consumer Electronics:** 1.7%
- **Other:** 25.4%

---
## Alternatives

### Alternatives to Shippo

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (177 reviews)
- [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews)
- [Stamps.com](https://www.g2.com/products/stamps-com/reviews) — 4.3/5 stars (109 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [Descartes ShipRush](https://www.g2.com/products/descartes-shiprush/reviews) — 4.5/5 stars (27 reviews)

### Alternatives to parcelLab

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (265 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (263 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) — 4.7/5 stars (183 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (177 reviews)

---
## Top Discussions

### Shippo

No discussions available for this product.

### parcelLab

- Title: [How does the returns feature work with parcelLab?](https://www.g2.com/discussions/how-does-the-returns-feature-work-with-parcellab) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by..."
- Title: [How long does it take to setup an account?](https://www.g2.com/discussions/how-long-does-it-take-to-setup-an-account) — 1 comment, 1 upvote
  > **Top comment:** "At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations..."
- Title: [How well does parcelLab connect with different e-commerce platforms?](https://www.g2.com/discussions/how-well-does-parcellab-connect-with-different-e-commerce-platforms) — 1 comment, 1 upvote
  > **Top comment:** "We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find..."
- Title: [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shippo-shippo-vs-parcellab)