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# ShipHero vs ShipStation Comparison - What are their main differences?

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ShipHeroShipStation[+ Add Product](#)

Reviews

**ShipHero** [

4.5/5(232)

](https://www.g2.com/products/shiphero/reviews#reviews)

**ShipStation** [

4.3/5(587)

](https://www.g2.com/products/shipstation/reviews#reviews)

Pricing

**ShipHero**
 **Contact Us** Per Month · Standard Plan - Warehouse Management Software for Scaling Brands

**ShipStation**
Free Trial

**Starting at $29.99** 10 Users Per Month · Standard

**Pricing Insights**
from reviews

Time to Implement

**ShipHero**
2 months

Based on 75 responses

**ShipStation**
1 monthFaster

Based on 25 responses

Return on Investment

**ShipHero**
8 months1 month sooner

Based on 69 responses

**ShipStation**
9 months

Based on 23 responses

Perceived Cost

**ShipHero**
$$$$$

**ShipStation**
$$$$$

Average Discount

**ShipHero**
8%1% more

**ShipStation**
7%

 ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

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Pros & Cons

**ShipHero**
[
Ease of Use (43)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736220&qs=pros-and-cons#reviews)[
Customer Support (30)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735478&qs=pros-and-cons#reviews)[
Missing Features (13)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736936&qs=pros-and-cons#reviews)[
Poor Customer Support (11)
](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1735161&qs=pros-and-cons#reviews)

**ShipStation**
[
Ease of Use (10)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743073&qs=pros-and-cons#reviews)[
Easy Integrations (8)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327966&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1747007&qs=pros-and-cons#reviews)[
Poor Customer Support (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743655&qs=pros-and-cons#reviews)

Integrations

**ShipHero**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-virtual-private-cloud-amazon-vpc.jpg "Product Avatar Image")

Amazon Virtual Private...

](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/1950372/large_detail_5068c08e342103a183f379d63b7951f0.png "Product Avatar Image")

Claude for GTM

](https://www.g2.com/products/claude-for-gtm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/shiphero/integrations)

**ShipStation**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4d5124cc7be8adf2ae46ebe1a62565e5/absolute-web.jpg "Product Avatar Image")

Absolute Web

](https://www.g2.com/products/absolute-web/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b98652524ad60fd1202093e04043e32/acenda.png "Product Avatar Image")

Acenda

](https://www.g2.com/products/acenda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[
View all
](https://www.g2.com/products/shipstation/integrations)

Screenshots

**ShipHero**
 ![ShipHero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/142659/Untitled-1-copy.jpg)

**ShipStation**
 ![ShipStation screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1581335/img-SS-API-app-listing-Grow-SMB-1600x900.png)

Ratings

Meets Requirements

**ShipHero**

8.4

8.4183

**ShipStation**

8.6

8.6448

Ease of Use

**ShipHero**

8.7

8.7199

**ShipStation**

8.7

8.7454

Ease of Setup

**ShipHero**

8.3

8.3157

**ShipStation**

8.4

8.4242

Ease of Admin

**ShipHero**

8.7

8.7116

**ShipStation**

8.6

8.6213

Quality of Support

**ShipHero**

8.5

8.5190

**ShipStation**

7.9

7.9409

Has the product been a good partner in doing business?

**ShipHero**

9.0

9.0115

**ShipStation**

8.5

8.5210

Product Direction (% positive)

**ShipHero**

9.0

9.0171

**ShipStation**

7.6

7.6423

Features

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

8.4

123

8.3

306

Labels

Label Printing

8.7

109

8.9(won by 0.2)

283

Return labels

8.2

99

8.5(won by 0.3)

251

Bar codes

8.7(won by default)

104

Feature Not Available

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

8.8

104

8.9(won by 0.1)

267

Third-Party Integrations

8.9(won by 0.2)

111

8.7

270

Manage orders

8.8

110

8.9(won by 0.1)

270

Order Status

9.0(won by 0.2)

110

8.8

262

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Quick rate comparison

8.4

88

8.5(won by 0.1)

256

Vendor availability

8.4(won by 0.3)

92

8.1

220

Flat rate services

8.4(tied score)

85

8.4(tied score)

229

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

7.9(won by 0.9)

98

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

174

Automated inventory orders

7.9(won by 0.7)

83

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

176

Assign suppliers

8.0(won by default)

82

Feature Not Available

Reports

Shipment reports

8.5(tied score)

102

8.5(tied score)

233

Inventory reports

8.4(won by 0.9)

103

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

189

Unshipped products

8.1(won by default)

92

Feature Not Available

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Drop Shipping[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

8.3

51

Product Sales

Product Search

Not enough data

8.3(won by default)

39

Product Reviews

Not enough data

7.4(won by default)

33

Product Filters

Not enough data

8.1(won by default)

38

Product Page Customization

Not enough data

7.7(won by default)

33

Administration

Reports & Analytics

Not enough data

8.2(won by default)

48

Status Tracking

Not enough data

9.1(won by default)

49

E-commerce Platform Integration

Not enough data

8.8(won by default)

48

Process Automation

Not enough data

8.7(won by default)

44

Pricing Automation

Not enough data

Feature Not Available

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Dropshipping Services

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Online Catalog

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Product Information Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Sourcing Management

Not enough data

Not enough data

Customer Service Management

Not enough data

Not enough data

3PL[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.0

107

Not enough data

Supply Chain Operations

Warehousing

8.5(won by default)

90

Not enough data

Transportation

7.7(won by default)

77

Not enough data

Inventory Management

8.7(won by default)

94

Not enough data

Customer Experience Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Rate Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Dock Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Customer Management

Customer Portal

8.2(won by default)

88

Not enough data

Visibility

8.3(won by default)

88

Not enough data

Billing

7.5(won by default)

85

Not enough data

Analytics

KPIs

7.7(won by default)

80

Not enough data

Dashboards

8.1(won by default)

88

Not enough data

Custom Reports

7.3(won by default)

82

Not enough data

Additional Functionality

Inventory Control

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For 3PLs

Not enough data

Not enough data

Inventory Control[Hide 105 FeaturesShow 105 Features](javascript:void(0);)

8.7

126

Not enough data

Multichannel inventory management

Warehouse Inventory Transfer

Not enough data

Not enough data

Multichannel Inventory Syncing

Not enough data

Not enough data

Multi-Warehouse Routing

Not enough data

Not enough data

3PL inventory management

Client management

Not enough data

Not enough data

Marketplace connections

Not enough data

Not enough data

3PL inventory tracking

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Fee Management

Not enough data

Not enough data

Consignment Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Manufacturing Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Reorder Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Shop Floor Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Item Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Inventory Management

Inventory Tracking

Not enough data

Not enough data

Inventory Costing

Not enough data

Not enough data

Product Master

Not enough data

Not enough data

Inventory Forecasting

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

IoT Integration

Not enough data

Not enough data

Vendor Managed Inventory

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

SKU/UPC Codes

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Identification

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

API

Not enough data

Not enough data

Bill of Materials

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Custom Pricing Rules

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

8.9(won by default)

107

Not enough data

Inventory Level Dashboards

8.5(won by default)

101

Not enough data

Stock History Reporting

8.6(won by default)

102

Not enough data

Low Stock Notifications

7.9(won by default)

99

Not enough data

Bundles, Kits, & Variants

8.4(won by default)

101

Not enough data

Asset Tracking

8.4(won by default)

91

Not enough data

Inventory Forecasting

7.3(won by default)

88

Not enough data

eCommerce Integrations

8.7(won by default)

105

Not enough data

Accounting Integrations

7.4(won by default)

87

Not enough data

Data Exporting / Importing

8.5(won by default)

96

Not enough data

Third-Party Integrations

7.0(won by default)

5

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Warehouse Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.2

130

Not enough data

Warehouse Definition

Locations

8.7(won by default)

106

Not enough data

Visualization

8.1(won by default)

97

Not enough data

Warehouse Slotting

8.0(won by default)

89

Not enough data

Logistics

Cross Docking

7.6(won by default)

79

Not enough data

Receiving

8.3(won by default)

102

Not enough data

Pick & Pack

9.0(won by default)

108

Not enough data

Analytics

Worker performance

8.6(won by default)

97

Not enough data

Error Tracking

7.9(won by default)

93

Not enough data

Procurement analytics

7.7(won by default)

82

Not enough data

Order Tracking

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Inventory Management

Customer Portal

8.0(won by default)

93

Not enough data

Cycle Counting

8.1(won by default)

93

Not enough data

Additional Functionality

Batch Processing

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Dock Management

Not enough data

Not enough data

Labor Management

Not enough data

Not enough data

Picking & Routing

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Space Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Yard Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

8.9(won by default)

107

Not enough data

Inventory Level Dashboards

8.5(won by default)

101

Not enough data

Stock History Reporting

8.6(won by default)

102

Not enough data

Low Stock Notifications

7.9(won by default)

99

Not enough data

Bundles, Kits, & Variants

8.4(won by default)

101

Not enough data

Asset Tracking

8.4(won by default)

91

Not enough data

Inventory Forecasting

7.3(won by default)

88

Not enough data

eCommerce Integrations

8.7(won by default)

105

Not enough data

Accounting Integrations

7.4(won by default)

87

Not enough data

Data Exporting / Importing

8.5(won by default)

96

Not enough data

Third-Party Integrations

7.0(won by default)

5

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Multicarrier Parcel Management Solutions[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Management - Multicarrier Parcel Management Solutions

Third-Party Integration - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Label Printing - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Multiple Carriers - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Customer Information Database - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Flexible Billing - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Shipping Management - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Freight Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Carrier Management

Carrier Information

Not enough data

Not enough data

Evaluation

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Freight Modes

Definitions

Not enough data

Not enough data

Pricing

Not enough data

Not enough data

Selection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Customer Management

Customer Portal

Not enough data

Not enough data

Quotes

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Additional Functionality

Local Forwarders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Rate Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Waybills

Not enough data

Not enough data

LTL/Shared Truckload

Not enough data

Not enough data

For Freight Operations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

International Forwarders

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Truckload Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Picking[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Picking Methods

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Locations

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Execution

Voice

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Adjustments

Not enough data

Not enough data

Barcode[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

Not enough data

Barcode support

Symbologies

Not enough data

Not enough data

Serialization

Not enough data

Not enough data

Standard formatting

Not enough data

Not enough data

Printing

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Design

Shipping Labels

Not enough data

Not enough data

WYSIWYG editor

Not enough data

Not enough data

Color editor

Not enough data

Not enough data

Graphics import

Not enough data

Not enough data

1D and 2D barcodes

Not enough data

Not enough data

RFID Encoding

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Receiving Labels

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

API

Not enough data

Not enough data

Label Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Order Management[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Order Entry

Entry

Not enough data

Not enough data

Register

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Remote Order Entry

Not enough data

Not enough data

Order Tracking

Shipping

Not enough data

Not enough data

Tracking

Not enough data

Not enough data

Backorder

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Stock Levels

Not enough data

Not enough data

Flow Of Goods

Not enough data

Not enough data

Reserving Goods

Not enough data

Not enough data

Customer Management

Order Status

Not enough data

Not enough data

Information Access

Not enough data

Not enough data

Email Notifications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Recurring Orders

Not enough data

Not enough data

Subscription Management

Payment Data

Not enough data

Not enough data

Payment Gateway

Not enough data

Not enough data

Billing

Not enough data

Not enough data

Automatic Payments

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agentic AI - Order Management

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Multi-Location

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Order Routing

Not enough data

Not enough data

Promotion Optimization

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Exchange Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Returns Management[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

Not enough data

Integrations

E-Commerce

Not enough data

Not enough data

WMS

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

OMS

Not enough data

Not enough data

Tracking

Shipping

Not enough data

Not enough data

Inventory

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Transactions

Exchange

Not enough data

Not enough data

Approvals

Not enough data

Not enough data

Refund

Not enough data

Not enough data

Credit

Not enough data

Not enough data

Additional Functionality

Driver Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Warrant Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Traceability

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Repair Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Field Reporting

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")](https://www.g2.com/products/shiphero/reviews)

ShipHero

Small-Business(50 or fewer emp.)

82.1%

Mid-Market(51-1000 emp.)

17.9%

Enterprise(\> 1000 emp.)

0%

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)

ShipStation

Small-Business(50 or fewer emp.)

90.6%

Mid-Market(51-1000 emp.)

8.7%

Enterprise(\> 1000 emp.)

0.7%

Small-Business

(50 or fewer emp.)

82.1%

90.6%

Mid-Market

(51-1000 emp.)

17.9%

8.7%

Enterprise

(\> 1000 emp.)

0%

0.7%

Reviewers' Industry

[![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")](https://www.g2.com/products/shiphero/reviews)
ShipHero

Logistics and Supply Chain

19.5%

Warehousing

18.1%

Consumer Goods

12.1%

Retail

10.2%

Apparel & Fashion

9.8%

Other

30.2%

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)
ShipStation

Retail

23.1%

Consumer Goods

9.3%

Apparel & Fashion

6.2%

Health, Wellness and Fitness

5.5%

Food & Beverages

4.1%

Other

51.8%

FAQs

## ShipHero vs ShipStation FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between ShipStation vs ShipHero?

ShipStation and ShipHero differ most clearly in their reviewer-cited strengths, with ShipStation favored for ease of use and ShipHero for customer support and inventory management.

| [ShipStation](https://www.g2.com/products/shipstation/reviews) | [ShipHero](https://www.g2.com/products/shiphero/reviews) |
| --- | --- |
| 4.3/5 (588 reviews) | 4.5/5 (216 reviews) |
| Small-Business | Small-Business |
| 8.4 | 8.2 |
| 7.9 | 8.6 |
| Ease of Use (10 all-time mentions) | Customer Support (30 all-time mentions) |

### How do the pricing models of ShipStation and ShipHero compare?

ShipHero is rated higher for value, with a stronger Price/Cost satisfaction score than ShipStation.

- **ShipStation:** In recent reviews, several reviewers cite ShipStation as expensive, with 6 all-time mentions of high cost and price increases, and note that some features are locked behind higher subscription tiers.
- **ShipHero:** Reviewers highlight ShipHero's pricing and ROI as positive, with one reviewer stating that ROI has already paid off and another noting flexibility in pricing agreements.
- **Switching reasons:** Recent ShipStation reviewers mention switching to alternatives like Pirate Ship or Veeqo due to cost and feature restrictions.

### What are the best alternatives to ShipStation and ShipHero?

The top 3 alternatives to ShipStation and ShipHero are ShipBob, Easyship, and Sendcloud.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588) | Small-Business | Reviewers cite cost savings and fair pricing, but also mention recent price increases. | Ease of Use |
| [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5 (216) | Small-Business | Reviewers highlight positive ROI and flexible pricing agreements. | Customer Support |
| [ShipBob](https://www.g2.com/products/shipbob/reviews) | 3.7/5 (122) | Small-Business | — | Order Fulfillment |
| [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5 (179) | Small-Business | — | Shipping Rate Comparison |
| [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5 (158) | Small-Business | — | Automation |

### Which Shipping features should I prioritize when comparing ShipStation and ShipHero?

Buyers comparing ShipStation and ShipHero should prioritize inventory management, automation, integrations, customer support, and shipping rate comparison.

- **Inventory Management:** ShipHero has 22 all-time mentions for inventory management, while ShipStation does not have a comparable mention count.
- **Automation:** ShipHero has 13 all-time mentions for automation, ShipStation has 3.
- **Integrations:** ShipStation has 8 all-time mentions for integrations and 6 for ecommerce integration; ShipHero has 16 for integrations and 15 for easy integrations.
- **Customer Support:** ShipHero has 30 all-time mentions for customer support, ShipStation has 5.
- **Shipping Rate Comparison:** ShipStation has 5 all-time mentions for rate comparison, ShipHero supports rate shopping but with fewer explicit mentions.

### What are the pros and cons of ShipStation vs ShipHero?

ShipStation's headline strength is ease of use, while ShipHero stands out for customer support and inventory management.

- **ShipStation strengths:** Ease of Use (10 all-time mentions), Easy Integrations (8), Shipping Management (6), Rate Comparison (5), Automation (3).
- **ShipStation trade-offs:** Expensive (6 all-time mentions), Poor Customer Support (6), Limited Options (4), Complexity (3), Printing Issues (3).
- **ShipHero strengths:** Customer Support (30 all-time mentions), Inventory Management (22), Features (23), Setup Ease (21), Order Management (20), Integrations (16), Automation (13).
- **ShipHero trade-offs:** Reviewers note a learning curve for advanced features and some desire for more flexible billing and additional carrier integrations.

### Is ShipStation or ShipHero better for small businesses?

ShipHero is the better fit for small businesses, with stronger small-business reviewer sentiment and a higher overall rating.

- **ShipStation:** Largest segment is Small-Business; reviewers highlight ease of use and integrations but express concerns about recent price increases and support.
- **ShipHero:** Largest segment is Small-Business; reviewers consistently praise ShipHero for ease of onboarding, customer support, and inventory management, with many citing its suitability for scaling small businesses.

### Which Shipping platform has better integrations?

ShipHero is favored for integrations, with more reviewer-cited integration strengths and higher all-time mention counts.

- **ShipStation:** Shopify (63 all-time mentions), WooCommerce (16), Amazon (recent reviews).
- **ShipHero:** Shopify (29 all-time mentions), ShipStation (7), NetSuite (2); reviewers also highlight easy API and marketplace integrations.

### How do ShipStation and ShipHero compare on customer support?

ShipHero leads ShipStation on Quality of Support by a material margin of 0.7 points (8.6 vs 7.9).

- **ShipStation:** Reviewers mention mixed support experiences, with 6 all-time mentions of poor customer support and recent complaints about difficulty reaching human agents.
- **ShipHero:** Reviewers consistently praise ShipHero's support, with 30 all-time mentions, citing responsiveness, proactive assistance, and knowledgeable onboarding specialists.

### Which is easier to implement, ShipStation or ShipHero?

ShipStation and ShipHero score within 0.2 points on Ease of Setup (8.4 vs 8.2), indicating parity on implementation experience.

- **ShipStation:** Reviewers describe setup as straightforward and quick, with multiple mentions of easy onboarding and initial configuration.
- **ShipHero:** Reviewers highlight easy onboarding, structured setup processes, and supportive onboarding teams, though some note a learning curve for advanced features.

### Which product has better Visibility?

ShipHero is favored for Visibility, with more reviewer-cited strengths and higher all-time mention counts.

- **ShipStation:** Visibility is supported by rate comparison and order tracking features, but with fewer explicit mentions in recent reviews.
- **ShipHero:** Visibility is a core strength, with reviewers citing real-time inventory tracking, client portals, and 14 all-time mentions for user interface and visibility-related features.

Alternatives

**ShipHero Alternatives**

 ![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob")

[
ShipBob
](/products/shipbob/reviews)

 ![Cin7 Core](https://images.g2crowd.com/uploads/product/hd_favicon/c33bbda121963090fafda1485e89f565/cin7-core.svg "Cin7 Core")

[
Cin7 Core
](/products/cin7-core/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)

 ![Magaya Supply Chain](https://images.g2crowd.com/uploads/product/hd_favicon/8c9c8981aabc172d97e671157022addd/magaya-supply-chain.svg "Magaya Supply Chain")

[
Magaya Supply Chain
](/products/magaya-supply-chain/reviews)

**ShipStation Alternatives**

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud")

[
Sendcloud
](/products/sendcloud/reviews)

 ![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")

[
Shippo
](/products/shippo-shippo/reviews)

 ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip")

[
AfterShip
](/products/aftership/reviews)