Compare ShipHero and ShipStation 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (90.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $14.99 3 Users Per Month
ShipHero
Star Rating
(201)4.4 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansShipStation
Star Rating
(570)4.3 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $14.99 3 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in providing a robust operating system that helps businesses manage warehouse complexity effectively. Users appreciate its scalability, noting that it can accommodate both small teams and larger operations seamlessly.
- Users say ShipStation stands out for its ease of use and strong automation capabilities, which significantly streamline order fulfillment tasks. Many users highlight its excellent integration with platforms like Shopify, making it a favorite for e-commerce businesses.
- Reviewers mention that while ShipHero offers a powerful solution, it can be challenging to grasp initially. Some users noted a steep learning curve during implementation, which may require additional time and training compared to ShipStation's more intuitive setup process.
- According to verified reviews, ShipStation has a larger user base, reflected in its higher total number of reviews. This suggests a more established presence in the market, which can provide potential buyers with greater confidence in its reliability and support.
- Users highlight that ShipHero provides excellent support, with many praising its responsiveness and helpfulness. In contrast, while ShipStation's support is generally good, some users have reported mixed experiences, indicating that there may be room for improvement in this area.
- Reviewers note that both platforms offer strong features for managing orders and tracking shipments, but ShipStation receives higher marks for its label printing capabilities. Users appreciate the efficiency of its multi-carrier shipment management, which is often described as a "set it and forget it" solution.
Pricing
Entry-Level Pricing
ShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
ShipStation
Starter
Starting at $14.99
3 Users Per Month
Perfect for small businesses to set up and manage their shipping operation.
- 50 shipments per month
- Unlimited store connections
- Automated rate shopping
Free Trial
ShipHero
No trial information availableShipStation
Free Trial is available
Ratings
Meets Requirements
8.4
166
8.6
435
Ease of Use
8.6
173
8.7
441
Ease of Setup
8.2
139
8.4
229
Ease of Admin
8.7
106
8.6
213
Quality of Support
8.6
166
7.9
397
Has the product been a good partner in doing business?
9.0
106
8.5
210
Product Direction (% positive)
8.9
159
7.7
413
Features by Category
Product Sales
Not enough data
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Administration
Not enough data
8.2
48
Not enough data
9.1
49
Not enough data
Feature Not Available
Not enough data
8.8
48
Not enough data
8.7
44
Supply Chain Operations
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Not enough data
Customer Management
8.1
84
Not enough data
8.2
86
Not enough data
7.5
82
Not enough data
Analytics
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Not enough data
Labels
8.7
107
9.0
280
8.2
98
8.5
251
8.6
102
Feature Not Available
Order management
8.8
103
8.9
265
8.9
107
8.7
265
8.8
109
8.9
268
9.0
108
8.8
262
Carrier and rate management
8.4
87
8.5
252
8.4
91
8.1
220
8.4
84
8.4
229
Inventory management
7.9
97
7.0
173
7.8
82
7.2
176
8.0
81
Feature Not Available
Reports
8.5
100
8.5
233
8.4
101
7.5
189
8.0
91
Feature Not Available
Warehouse Definition
8.7
101
Not enough data
8.1
95
Not enough data
8.0
88
Not enough data
Logistics
7.6
78
Not enough data
8.3
99
Not enough data
9.0
101
Not enough data
Analytics
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Not enough data
Inventory Management
8.0
91
Not enough data
8.0
92
Not enough data
Inventory Management Platform Features
8.9
99
Not enough data
8.4
95
Not enough data
8.5
98
Not enough data
7.9
96
Not enough data
8.5
97
Not enough data
8.3
88
Not enough data
7.3
87
Not enough data
8.8
99
Not enough data
7.4
85
Not enough data
8.5
93
Not enough data
Categories
Categories
Shared Categories
ShipHero and ShipStation are categorized as Shipping
Unique Categories
ShipHero is categorized as Warehouse Management and 3PL
ShipStation is categorized as Drop Shipping
Reviews
Reviewers' Company Size
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
20.1%
Warehousing
16.9%
Consumer Goods
12.2%
Retail
10.6%
Apparel & Fashion
9.5%
Other
30.7%
Retail
23.5%
Consumer Goods
9.3%
Apparel & Fashion
6.4%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.2%
Other
51.0%
Discussions
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
Should I use ShipStation?
3 Comments
CM
No, their support is lacking to the point of telling us to use Google to solve our issue. Tracking numbers are an issue and they don't do well if you ship...Read more
What is ShipStation used for?
2 Comments
JW
We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers...Read more
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