# ShipHero vs Shippo Comparison --- ## AI Generated Summary - **G2 reviewers report** that ShipHero excels in overall user satisfaction, reflected in its higher G2 Score of 81.63 compared to Shippo's 64.49. Users appreciate ShipHero's robust operating system, which helps manage warehouse complexity effectively, making it a preferred choice for businesses looking to scale. - **According to verified reviews** , Shippo stands out for its user-friendly features, particularly for small businesses. Users highlight the ability to shop rates on the fly and print labels in bulk, which significantly reduces fulfillment time and enhances efficiency across multiple shipping platforms. - **Reviewers mention** that ShipHero offers a more comprehensive support experience, with a quality of support rating of 8.5. This is particularly beneficial for larger businesses that may require more assistance during implementation and ongoing operations. - **Users say** that Shippo's ease of setup is a significant advantage, with a score of 8.9. Many find the onboarding process intuitive, allowing them to quickly integrate the software into their existing workflows without extensive training. - **Reviewers highlight** that while ShipHero is effective for larger operations, it can be challenging to grasp initially. Some users note that it requires a learning curve, which may be a consideration for smaller teams or those new to shipping software. - **According to recent feedback** , both platforms offer strong e-commerce integrations, but Shippo's clean dashboard and well-documented API make it particularly appealing for small businesses managing multiple orders across different platforms, ensuring a smooth label generation process. | | ShipHero | Shippo | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | | **Total Reviews** | 205 | 77 | | **Largest Market Segment** | Small-Business (83.8% of reviews) | Small-Business (88.0% of reviews) | | **Entry Level Price** | Contact Us Per Month | Free | --- ## Top Pros & Cons ### ShipHero Pros: - Ease of Use (80 reviews) - Customer Support (71 reviews) Cons: - Poor Customer Support (26 reviews) - Missing Features (22 reviews) ### Shippo Pros: - Label Creation (4 reviews) - Label Printing (4 reviews) Cons: - Label Issues (3 reviews) - Account Issues (2 reviews) --- ## Ratings Comparison | Rating | ShipHero | Shippo | |---|---|---| | **Meets Requirements** | 8.4 (168 reviews) | 8.6 (58 reviews) | | **Ease of Use** | 8.6 (175 reviews) | 8.9 (60 reviews) | | **Ease of Setup** | 8.2 (141 reviews) | 9.0 (24 reviews) | | **Ease of Admin** | 8.7 (107 reviews) | 9.4 (15 reviews) | | **Quality of Support** | 8.5 (168 reviews) | 7.8 (47 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (107 reviews) | 9.2 (14 reviews) | | **Product Direction (% positive)** | 8.9 (160 reviews) | 8.0 (59 reviews) | --- ## Pricing ### ShipHero #### Entry-Level Pricing Plan: Standard Plan - Warehouse Management Software for Scaling Brands Price: Contact Us Per Month Description: We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. Key Features: - eCommerce Channel Syncing - Inventory Location & Management - Manage Multiple Warehouses [Browse all 3 editions](https://www.g2.com/products/shiphero/pricing) #### Free Trial No ### Shippo #### Entry-Level Pricing Plan: Starter Price: Free Description: You need a solution that’s quick and easy with no commitments. Key Features: - No Monthly Subscription Fees - No Per Label Fee with Shippo's Default Carriers - Best USPS, UPS, and DHL Express Discounts [Browse all 3 editions](https://www.g2.com/products/shippo-shippo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Multicarrier Parcel Management Solutions | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Management - Multicarrier Parcel Management Solutions | Feature | ShipHero | Shippo | |---|---|---| | **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | ### Picking | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Planning | Feature | ShipHero | Shippo | |---|---|---| | **Picking Methods** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | | **Locations** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | #### Execution | Feature | ShipHero | Shippo | |---|---|---| | **Voice** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | ### Drop Shipping | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | 9.6/10 | 7 | #### Product Sales | Feature | ShipHero | Shippo | |---|---|---| | **Product Search** | Not enough data | Not enough data | | **Product Reviews** | Not enough data | Not enough data | | **Product Filters** | Not enough data | Not enough data | | **Product Page Customization** | Not enough data | Not enough data | #### Administration | Feature | ShipHero | Shippo | |---|---|---| | **Reports & Analytics** | Not enough data | 8.7 (5 reviews) | | **Order Tracking** | Not enough data | 9.7 (6 reviews) | | **Pricing Automation** | Not enough data | 9.7 (5 reviews) | | **E-commerce Platform Integration** | Not enough data | 10.0 (6 reviews) | | **Process Automation** | Not enough data | 9.7 (5 reviews) | ### 3PL | Product | Score | Reviews | |---|---|---| | **ShipHero** | 8.0/10 | 98 | | **Shippo** | N/A | N/A | #### Supply Chain Operations | Feature | ShipHero | Shippo | |---|---|---| | **Warehousing** | 8.5 (89 reviews) | Not enough data | | **Transportation** | 7.7 (77 reviews) | Not enough data | | **Inventory Management** | 8.6 (91 reviews) | Not enough data | #### Customer Management | Feature | ShipHero | Shippo | |---|---|---| | **Customer Portal** | 8.2 (85 reviews) | Not enough data | | **Visibility** | 8.2 (87 reviews) | Not enough data | | **Billing** | 7.5 (83 reviews) | Not enough data | #### Analytics | Feature | ShipHero | Shippo | |---|---|---| | **KPIs** | 7.7 (78 reviews) | Not enough data | | **Dashboards** | 8.1 (86 reviews) | Not enough data | | **Custom Reports** | 7.3 (82 reviews) | Not enough data | ### Shipping | Product | Score | Reviews | |---|---|---| | **ShipHero** | 8.4/10 | 119 | | **Shippo** | 8.7/10 | 46 | #### Labels | Feature | ShipHero | Shippo | |---|---|---| | **Label Printing** | 8.7 (108 reviews) | 9.4 (43 reviews) | | **Return labels** | 8.2 (99 reviews) | 8.2 (33 reviews) | | **Bar codes** | 8.7 (103 reviews) | 8.8 (26 reviews) | #### Order management | Feature | ShipHero | Shippo | |---|---|---| | **Order tracking** | 8.8 (104 reviews) | 9.1 (36 reviews) | | **E-commerce integrations** | 8.9 (108 reviews) | 8.9 (35 reviews) | | **Manage orders** | 8.8 (110 reviews) | 8.8 (35 reviews) | | **Order Status** | 9.0 (109 reviews) | 8.8 (33 reviews) | #### Carrier and rate management | Feature | ShipHero | Shippo | |---|---|---| | **Quick rate comparison** | 8.4 (88 reviews) | 9.4 (38 reviews) | | **Vendor availability** | 8.4 (92 reviews) | 9.4 (31 reviews) | | **Flat rate services** | 8.4 (85 reviews) | 8.7 (34 reviews) | #### Inventory management | Feature | ShipHero | Shippo | |---|---|---| | **Low stock alerts** | 7.9 (98 reviews) | 7.3 (19 reviews) | | **Automated inventory orders** | 7.9 (83 reviews) | 8.1 (21 reviews) | | **Assign suppliers** | 8.0 (82 reviews) | 8.3 (20 reviews) | #### Reports | Feature | ShipHero | Shippo | |---|---|---| | **Shipment reports** | 8.5 (101 reviews) | 8.8 (30 reviews) | | **Inventory reports** | 8.4 (102 reviews) | 8.0 (23 reviews) | | **Unshipped products** | 8.1 (92 reviews) | 8.5 (22 reviews) | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **ShipHero** | 8.7/10 | 108 | | **Shippo** | N/A | N/A | #### Multichannel inventory management | Feature | ShipHero | Shippo | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | Not enough data | | **Multichannel Inventory Syncing** | Not enough data | Not enough data | | **Multi-Warehouse Routing** | Not enough data | Not enough data | #### 3PL inventory management | Feature | ShipHero | Shippo | |---|---|---| | **Client management** | Not enough data | Not enough data | | **Marketplace connections** | Not enough data | Not enough data | | **3PL inventory tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | ShipHero | Shippo | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | ShipHero | Shippo | |---|---|---| | **Centralized Inventory Database** | 8.9 (101 reviews) | Not enough data | | **Inventory Level Dashboards** | 8.5 (96 reviews) | Not enough data | | **Stock History Reporting** | 8.5 (99 reviews) | Not enough data | | **Low Stock Notifications** | 7.9 (97 reviews) | Not enough data | | **Bundles, Kits, & Variants** | 8.5 (98 reviews) | Not enough data | | **Asset Tracking** | 8.3 (89 reviews) | Not enough data | | **Inventory Forecasting** | 7.3 (88 reviews) | Not enough data | | **eCommerce Integrations** | 8.8 (100 reviews) | Not enough data | | **Accounting Integrations** | 7.4 (86 reviews) | Not enough data | | **Data Exporting / Importing** | 8.5 (94 reviews) | Not enough data | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **ShipHero** | 8.2/10 | 111 | | **Shippo** | N/A | N/A | #### Warehouse Definition | Feature | ShipHero | Shippo | |---|---|---| | **Locations** | 8.7 (102 reviews) | Not enough data | | **Visualization** | 8.1 (96 reviews) | Not enough data | | **Warehouse Slotting** | 8.0 (89 reviews) | Not enough data | #### Logistics | Feature | ShipHero | Shippo | |---|---|---| | **Cross Docking** | 7.6 (79 reviews) | Not enough data | | **Receiving** | 8.3 (100 reviews) | Not enough data | | **Pick & Pack** | 9.0 (102 reviews) | Not enough data | #### Analytics | Feature | ShipHero | Shippo | |---|---|---| | **Worker performance** | 8.5 (96 reviews) | Not enough data | | **Error Tracking** | 7.9 (93 reviews) | Not enough data | | **Procurement analytics** | 7.7 (82 reviews) | Not enough data | #### Inventory Management | Feature | ShipHero | Shippo | |---|---|---| | **Customer Portal** | 8.0 (92 reviews) | Not enough data | | **Cycle Counting** | 8.1 (93 reviews) | Not enough data | #### Inventory Management Platform Features | Feature | ShipHero | Shippo | |---|---|---| | **Centralized Inventory Database** | 8.9 (101 reviews) | Not enough data | | **Inventory Level Dashboards** | 8.5 (96 reviews) | Not enough data | | **Stock History Reporting** | 8.5 (99 reviews) | Not enough data | | **Low Stock Notifications** | 7.9 (97 reviews) | Not enough data | | **Bundles, Kits, & Variants** | 8.5 (98 reviews) | Not enough data | | **Asset Tracking** | 8.3 (89 reviews) | Not enough data | | **Inventory Forecasting** | 7.3 (88 reviews) | Not enough data | | **eCommerce Integrations** | 8.8 (100 reviews) | Not enough data | | **Accounting Integrations** | 7.4 (86 reviews) | Not enough data | | **Data Exporting / Importing** | 8.5 (94 reviews) | Not enough data | ### Barcode | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Barcode support | Feature | ShipHero | Shippo | |---|---|---| | **Symbologies** | Not enough data | Not enough data | | **Serialization** | Not enough data | Not enough data | | **Standard formatting** | Not enough data | Not enough data | | **Printing** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Design | Feature | ShipHero | Shippo | |---|---|---| | **Label formats** | Not enough data | Not enough data | | **WYSIWYG editor** | Not enough data | Not enough data | | **Color editor** | Not enough data | Not enough data | | **Graphics import** | Not enough data | Not enough data | | **1D and 2D barcodes** | Not enough data | Not enough data | | **RFID Encoding** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Order Entry | Feature | ShipHero | Shippo | |---|---|---| | **Entry** | Not enough data | Not enough data | | **Register** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | #### Order Tracking | Feature | ShipHero | Shippo | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | | **Backorder** | Not enough data | Not enough data | #### Inventory Management | Feature | ShipHero | Shippo | |---|---|---| | **Stock Levels** | Not enough data | Not enough data | | **Flow Of Goods** | Not enough data | Not enough data | | **Reserving Goods** | Not enough data | Not enough data | #### Customer Management | Feature | ShipHero | Shippo | |---|---|---| | **Order Status** | Not enough data | Not enough data | | **Information Access** | Not enough data | Not enough data | | **Email Notifications** | Not enough data | Not enough data | #### Subscription Management | Feature | ShipHero | Shippo | |---|---|---| | **Payment Data** | Not enough data | Not enough data | | **Payment Gateway** | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | | **Automatic Payments** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | ShipHero | Shippo | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Returns Management | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Integrations | Feature | ShipHero | Shippo | |---|---|---| | **E-Commerce** | Not enough data | Not enough data | | **WMS** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **OMS** | Not enough data | Not enough data | #### Tracking | Feature | ShipHero | Shippo | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | #### Transactions | Feature | ShipHero | Shippo | |---|---|---| | **Exchange** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Refund** | Not enough data | Not enough data | | **Credit** | Not enough data | Not enough data | ### Shipping Insurance | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Shipping Insurance | Feature | ShipHero | Shippo | |---|---|---| | **Claim Tracking** | Not enough data | Not enough data | | **Shipment Tracking Integrations** | Not enough data | Not enough data | | **Cargo Tracking** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | | **B2C E-Commerce Tracking** | Not enough data | Not enough data | | **Claim Filing** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **ShipHero** | N/A | N/A | | **Shippo** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | ShipHero | Shippo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Shipping Software](https://www.g2.com/categories/shipping) **Unique to ShipHero (8):** [3PL Software](https://www.g2.com/categories/3pl), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [Order Management Software](https://www.g2.com/categories/order-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Returns Management Software](https://www.g2.com/categories/returns-management), [Picking Software](https://www.g2.com/categories/picking), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Barcode Software](https://www.g2.com/categories/barcode) **Unique to Shippo (2):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping), [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance) --- ## Reviewer Demographics ### By Company Size | Segment | ShipHero | Shippo | |---|---|---| | **Small-Business** | 83.8% | 88.0% | | **Mid-Market** | 16.2% | 12.0% | | **Enterprise** | 0% | 0% | ### By Industry #### ShipHero - **Logistics and Supply Chain:** 19.9% - **Warehousing:** 17.3% - **Consumer Goods:** 12.0% - **Retail:** 10.5% - **Apparel & Fashion:** 9.4% - **Health, Wellness and Fitness:** 5.8% - **Food & Beverages:** 3.7% - **Manufacturing:** 2.6% - **Cosmetics:** 2.6% - **Sporting Goods:** 1.6% - **Other:** 14.7% #### Shippo - **Retail:** 26.7% - **Apparel & Fashion:** 9.3% - **Consumer Goods:** 6.7% - **Arts and Crafts:** 5.3% - **Automotive:** 4.0% - **Food & Beverages:** 4.0% - **Information Technology and Services:** 4.0% - **Logistics and Supply Chain:** 2.7% - **Wholesale:** 2.7% - **Research:** 2.7% - **Other:** 32.0% --- ## Alternatives ### Alternatives to ShipHero - [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (121 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (290 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1600 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3826 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews) - [Flowspace](https://www.g2.com/products/flowspace/reviews) — 4.0/5 stars (53 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) ### Alternatives to Shippo - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (176 reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews) - [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews) - [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews) - [Stamps.com](https://www.g2.com/products/stamps-com/reviews) — 4.3/5 stars (109 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews) - [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews) - [Descartes ShipRush](https://www.g2.com/products/descartes-shiprush/reviews) — 4.5/5 stars (27 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (264 reviews) --- ## Top Discussions ### ShipHero - Title: [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) — 2 comments > **Top comment:** "ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses." - Title: [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) — 1 comment > **Top comment:** "The software starts at $1,995" - Title: [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) — 1 comment > **Top comment:** "Yes" - Title: [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) — 1 comment, 1 upvote > **Top comment:** "Hello Umar, Thank you for reaching out. This is a big question! Many things. Feel free to email hello@shiphero.com and our team will..." ### Shippo No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shiphero-vs-shippo-shippo)