G2 reviewers report that Stripe Payments excels in user satisfaction, boasting a significantly higher overall score compared to Shift Payment. Users appreciate its intuitive interface and ease of use, with one reviewer noting, "Very easy to use and I like the interface a lot."
According to verified reviews, Stripe Payments has a robust presence in the small business market, with a majority of its users coming from this segment. This is reflected in the positive feedback regarding its flexibility for custom websites and apps, making it a preferred choice for small businesses.
Users say that Stripe Payments offers a seamless payment collection experience, highlighted by features like the ability to create links or invoices quickly. One user mentioned, "It makes collecting payment from customers seamless," showcasing its efficiency in day-to-day operations.
Reviewers mention that while Shift Payment has received praise for its customer service, particularly the responsiveness of account managers, it still falls short in overall user satisfaction compared to Stripe. Users have noted the importance of having a dedicated account manager, but the overall experience is less favorable.
Users highlight that Stripe Payments has a quick and straightforward setup process, with many recent users emphasizing how easy it is to get started. In contrast, Shift Payment's onboarding process, while praised for its speed, does not match the level of satisfaction seen with Stripe.
According to recent feedback, Stripe Payments is recognized for its strong support quality, with users rating it highly for assistance and reliability. In comparison, Shift Payment's support has been described as adequate but lacking the same level of responsiveness and effectiveness, with one user stating, "I find they have a fantastic customer service, compared with other companies in the same business area."
Pricing
Entry-Level Pricing
Shift Payment
No pricing available
Stripe Payments
No pricing available
Free Trial
Shift Payment
No trial information available
Stripe Payments
No trial information available
Ratings
Meets Requirements
6.2
14
8.8
339
Ease of Use
6.5
13
8.9
346
Ease of Setup
6.3
8
8.8
229
Ease of Admin
7.4
7
8.6
180
Quality of Support
5.9
13
8.2
290
Has the product been a good partner in doing business?
Stripe payment is a payment processor. They handle support many payment types and store the payment information in their PCI compliant application. Users can...Read more
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