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Compare SHI and Western Computer 
Featured Products
At a Glance
Market Segments
Enterprise (56.3% of reviews)
Mid-Market (60.6% of reviews)
Entry-Level Pricing
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Free Trial 25 User With One-Time Purchase
SHI
Star Rating
(109)4.7 out of 5
Market Segments
Enterprise (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 3 pricing plansWestern Computer
Star Rating
(193)4.6 out of 5
Market Segments
Mid-Market (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 25 User With One-Time Purchase
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Western Computer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SHI. Users appreciate the personalized support, with one reviewer noting that "Alan is very helpful, patient and knowledgeable," which highlights the strong customer service experience.
- Users say that Western Computer's implementation process is smooth and user-friendly, with many praising the clear instructional methods. One user mentioned, "Whenever Alan was teaching, his method of instruction was always very clear," indicating that onboarding is a strong point for Western Computer.
- Reviewers mention that while SHI has a slightly higher star rating, it faces challenges in user satisfaction compared to Western Computer's overall performance. Users appreciate SHI's "top notch" services and the personal attention from account executives, but some feel that the experience could be more tailored to their specific needs.
- According to verified reviews, Western Computer has a larger volume of recent feedback, which suggests a more consistent user experience. With 8 recent reviews compared to SHI's 5, users are actively sharing their positive experiences, reinforcing the reliability of Western Computer's service.
- Users highlight that SHI offers versatility and diversity in its services and products, which can be beneficial for enterprises looking for a wide range of solutions. However, some users feel that the communication could be improved, as one noted the need for "helpfulness to solve issues" more effectively.
- Reviewers indicate that both companies have strong teams, with equal expertise ratings. However, Western Computer's ability to act as a good business partner stands out, as users feel supported throughout their journey, with one stating, "Everyone was very friendly and supportive during the process," which enhances the overall partnership experience.
Pricing
Entry-Level Pricing
SHI
IT Hardware
Contact Us
From computing and networking to cables and peripherals, SHI carries a full range of IT products from a vast network of manufacturing partners.
- Computers & Tablets
- Data Storage
- Monitors & Projectors
Western Computer
Microsoft Dynamics 365 Business Central Trial
Free Trial
25 User With One-Time Purchase
*30-Day Trial of Dynamics 365 Business Central Premium
- *30-Day Trial of Dynamics 365 Business Central Premium
Free Trial
SHI
No trial information availableWestern Computer
Free Trial is available
Ratings
Quality of Work
9.5
101
9.2
184
Responsiveness
9.6
101
9.2
183
Expertise of Team
9.4
102
9.4
184
Execution Ability
9.4
98
9.2
182
Communication Skills
9.7
101
9.2
182
Professionalism
9.8
101
9.5
185
Has the product been a good partner in doing business?
9.2
17
9.4
186
Features by Category
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Support
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Support
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Team Quality
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Categories
Categories
Shared Categories
SHI and Western Computer are categorized as Microsoft Consulting Services and Microsoft Resellers
Unique Categories
SHI is categorized as Managed IT Services, ServiceNow Consulting Services, Data Center Infrastructure, AWS Consulting Services, Google Consulting Services, IT Infrastructure Utility Services, Data Governance Services, Cloud Migration Services, ITSM Tool Implementation, Consulting, and Managed Services, Amazon Web Services Channel Partners, Vulnerability Assessment Services, Network Security Services, Managed Security Services (MSSP), Endpoint Security Services, Email Security Services, Data Security Services, Application Security Services, Datadog Consulting Services, and IT Compliance Services
Western Computer has no unique categories
Expertise for Microsoft Ecosystem
Shared Microsoft Consulting Services Expertise
SHI and Western Computer share no Microsoft Consulting Services expertises
Unique Microsoft Consulting Services Expertise
SHI has no unique expertises
Western Computer has expertises for Microsoft Consulting Services in Power BI, Azure, Dynamics 365, Developer Tools, DynamicsAX,GP,NAV,SL, Dynamics 365 Enterprise, Enterprise Mobility & Security, Office 365, SQL, and SharePoint
Reviews
Reviewers' Company Size
SHI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Western Computer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
12.3%
Construction
8.5%
Hospital & Health Care
7.5%
Telecommunications
5.7%
Insurance
4.7%
Other
61.3%
Manufacturing
15.0%
Information Technology and Services
14.5%
Accounting
10.4%
Construction
7.8%
Food & Beverages
5.7%
Other
46.6%
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