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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
$119.00 Per Month
Free
Shape Software
Star Rating
(65)4.5 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$119.00 Per Month
Learn more about Shape Softwareedrone
Star Rating
(241)4.8 out of 5
Market Segments
Small-Business (73.7% of reviews)
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that edrone excels in Quality of Support with a score of 9.8, while Shape Software, although strong, has a slightly lower score of 9.1. Reviewers mention that edrone's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that edrone's Document Signing feature is highly rated at 9.7, providing a seamless experience for users. In contrast, Shape Software lacks this specific feature, which may be a drawback for users who prioritize document management and signing capabilities.
- G2 users highlight that edrone's Signature Workflow is rated at 9.7, allowing for efficient management of document signing processes. Users on G2 report that Shape Software does not offer a comparable workflow feature, which could hinder productivity for teams that rely on streamlined signing processes.
- Users say that edrone's Marketing Automation capabilities, particularly in Email Marketing, are robust with a score of 9.5, while Shape Software scores 9.1. Reviewers mention that edrone's tools for building and personalizing emails are user-friendly and effective, making it a strong contender for marketing teams.
- Reviewers mention that edrone's Reporting features are exceptional, scoring a perfect 10.0 in various reporting aspects, which allows users to gain deep insights into their operations. In comparison, Shape Software's reporting features, while good, do not reach the same level of comprehensiveness, scoring lower in user satisfaction.
- Users report that edrone's Ease of Setup is rated at 8.8, indicating a straightforward onboarding process. Shape Software, however, has a lower score of 7.8, with reviewers mentioning that the setup can be more complex and time-consuming, which may deter some potential users.
Pricing
Entry-Level Pricing
Shape Software
Software User License
$119.00
Per Month
With Shape, you don't need to decide between different product offerings. Most of our features are included in one system for an affordable month-to-month price.
- CRM
- Built-in Calling
- Text Messaging
edrone
Freemium
Free
- Access to essential features
- No credit card details required
- Up to 200 emails, SMS and WhatsApp
Free Trial
Shape Software
No trial information availableedrone
No trial information availableRatings
Meets Requirements
8.9
42
9.3
198
Ease of Use
9.3
41
8.9
199
Ease of Setup
7.8
13
8.8
142
Ease of Admin
8.2
12
9.2
113
Quality of Support
9.1
40
9.8
197
Has the product been a good partner in doing business?
8.3
12
9.5
111
Product Direction (% positive)
8.3
34
9.4
185
Features by Category
Signature Process
9.7
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
9.7
11
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
9.8
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
10.0
10
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
Platform
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Sales Force Automation
9.1
20
Not enough data
9.3
19
Not enough data
8.8
20
Not enough data
9.3
20
Not enough data
8.9
20
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
21
Not enough data
Marketing Automation
9.1
22
Not enough data
8.8
20
Not enough data
9.0
21
Not enough data
8.9
20
Not enough data
Customer Support
8.9
20
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.0
19
Not enough data
Reporting & Analytics
9.0
20
Not enough data
9.1
21
Not enough data
9.1
19
Not enough data
Mobile & Social
8.8
20
Not enough data
9.6
17
Not enough data
9.0
19
Not enough data
Platform
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
8.3
13
Not enough data
8.3
13
Not enough data
Integration
9.0
12
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.4
19
9.4
121
9.7
18
9.2
116
9.8
17
9.2
116
9.4
18
9.2
114
Online Marketing
9.4
17
Feature Not Available
9.3
17
9.1
113
9.6
16
9.1
112
9.6
16
9.0
116
9.4
18
Feature Not Available
Lead Management
9.7
17
9.1
110
9.8
17
9.0
111
9.3
17
9.0
112
9.7
16
9.0
109
9.8
16
9.1
105
9.2
17
9.1
109
9.7
16
Feature Not Available
9.5
18
Feature Not Available
Campaign Management
9.3
18
Feature Not Available
9.6
16
Feature Not Available
9.4
18
Feature Not Available
9.3
18
Feature Not Available
Social
9.8
16
Feature Not Available
9.8
16
Feature Not Available
9.2
16
Feature Not Available
9.8
15
Feature Not Available
9.4
16
9.0
102
Reporting & Analytics
9.8
16
9.3
108
9.7
16
9.1
106
9.6
16
9.2
103
9.9
16
Feature Not Available
9.6
16
Feature Not Available
Platform
9.8
10
9.1
103
10.0
10
Feature Not Available
8.9
11
9.3
104
9.7
10
9.0
92
8.9
11
Feature Not Available
10.0
9
9.2
98
9.8
10
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
9.0
103
9.1
11
9.0
101
8.9
11
Feature Not Available
Administration
Not enough data
9.3
80
Not enough data
9.1
80
Not enough data
9.2
79
Not enough data
9.1
79
Not enough data
Feature Not Available
Not enough data
9.2
76
Integrations
Not enough data
9.0
73
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.1
73
Not enough data
Feature Not Available
Not enough data
9.0
68
Not enough data
9.1
70
Not enough data
9.1
70
Not enough data
9.1
74
Not enough data
9.0
69
Not enough data
9.1
74
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
10.0
11
Not enough data
9.3
10
Not enough data
Not enough data
Not enough data
Agent Tools
9.8
10
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
Automation
10.0
10
Not enough data
9.3
10
Not enough data
9.3
12
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
9.4
91
Not enough data
9.3
90
Not enough data
9.2
86
Templates
Not enough data
9.3
92
Not enough data
9.4
95
Not enough data
9.3
92
Personalization
Not enough data
9.3
96
Not enough data
9.3
91
Not enough data
9.3
94
Not enough data
9.3
89
Not enough data
9.3
89
Not enough data
9.4
93
Not enough data
9.2
90
Not enough data
9.4
91
Multichannel
Not enough data
9.3
87
Not enough data
9.3
92
Not enough data
9.2
88
Administration
Not enough data
9.4
90
Not enough data
9.3
92
Not enough data
9.2
88
Not enough data
9.3
89
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
96
Not enough data
9.2
96
Not enough data
9.1
93
Not enough data
9.1
94
Not enough data
8.9
90
Not enough data
9.0
91
Administration
Not enough data
9.0
90
Not enough data
8.8
88
Not enough data
9.1
92
Generative AI
Not enough data
Feature Not Available
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
10.0
12
Not enough data
9.3
12
Not enough data
9.6
12
Not enough data
9.9
12
Not enough data
Edit
9.5
13
Not enough data
9.9
12
Not enough data
9.4
13
Not enough data
Logistics
10.0
12
Not enough data
9.7
12
Not enough data
9.4
13
Not enough data
9.4
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
9.1
81
Not enough data
9.0
72
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
9.1
84
Not enough data
9.1
83
Administration
Not enough data
9.2
85
Not enough data
9.2
86
Design and Customization
Not enough data
8.9
87
Not enough data
9.1
86
Not enough data
9.1
83
Not enough data
9.2
86
Campaigns
Not enough data
9.2
83
Not enough data
9.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
9.1
85
Not enough data
Feature Not Available
Not enough data
9.2
87
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Content
9.8
10
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
Collaboration
9.7
10
Not enough data
10.0
9
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.7
11
Not enough data
10.0
11
Not enough data
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
Not enough data
8.9(won by default)
72
Campaign Management
Not enough data
9.2(won by default)
76
Not enough data
9.2(won by default)
73
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1(won by default)
71
Not enough data
9.0(won by default)
69
Not enough data
9.0(won by default)
70
Not enough data
Feature Not Available
Not enough data
8.9(won by default)
67
Not enough data
Feature Not Available
Targeting
Not enough data
9.1(won by default)
71
Not enough data
9.1(won by default)
71
Not enough data
9.0(won by default)
68
Not enough data
9.1(won by default)
70
Platform
Not enough data
9.1(won by default)
71
Not enough data
Feature Not Available
Not enough data
9.4(won by default)
71
Not enough data
9.3(won by default)
71
Not enough data
9.2(won by default)
68
Not enough data
Feature Not Available
Not enough data
9.0(won by default)
46
Not enough data
9.1(won by default)
67
Not enough data
9.3(won by default)
69
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
10.0
12
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
Customizations
10.0
11
Not enough data
10.0
12
Not enough data
9.9
12
Not enough data
9.7
12
Not enough data
10.0
11
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.4
11
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
10.0
10
Not enough data
Not enough data
Not enough data
Contacts
9.7
10
Not enough data
9.1
11
Not enough data
10.0
10
Not enough data
Insights
10.0
10
Not enough data
9.2
11
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
Not enough data
Not enough data
Phone Number Management
9.8
11
Not enough data
9.4
12
Not enough data
9.3
12
Not enough data
Tracking
9.7
11
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
Analytics
9.4
11
Not enough data
10.0
11
Not enough data
9.4
11
Not enough data
9.8
10
Not enough data
Call Routing
10.0
9
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
Administration
10.0
10
Not enough data
10.0
11
Not enough data
10.0
10
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Shape Software and edrone are categorized as Marketing Automation
Unique Categories
Shape Software is categorized as Email Template Builder, Auto Dialer, Client Portal, E-Signature, Email Tracking, Outbound Call Tracking, Inbound Call Tracking, CRM, SMS Marketing, and Lead Scoring
edrone is categorized as Personalization, E-Commerce Analytics, E-Commerce Personalization, E-Merchandising, Social Media Advertising, Transactional Email, and Pop-Up Builder
Reviews
Reviewers' Company Size
Shape Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
edrone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.1%
Accounting
10.3%
Real Estate
8.6%
Marketing and Advertising
6.9%
Banking
6.9%
Other
55.2%
Apparel & Fashion
19.9%
Retail
13.6%
Cosmetics
9.3%
Marketing and Advertising
4.2%
Consumer Goods
3.4%
Other
49.6%
Alternatives
Discussions
Shape Software has no discussions with answers
Are you satisfied with chat app and do you use it at your website?
1 Comment
AG
Yes, am satisfied and yes, we do. :)
Thanks to it, we were also able to configure the chat subscription scenario and acquire new contacts. Thanks to the...Read more
Is Edrone considering adding an option that will allow you to create your own automated scenario?
1 Comment
MZ
Yes it is :)
I hope soon ! Read more
edrone has no more discussions with answers
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