# SevenRooms vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Toast excels in its **point of sale (POS)** capabilities, with users appreciating features like offline mode that ensures operations continue even during network outages. This reliability is crucial for busy restaurants, as highlighted by a user who noted the ease of handling payments at the table.
- **Users say** that SevenRooms stands out for its **table management** and **reservations** features, with many praising its ability to integrate marketing and profile management tools. One reviewer mentioned that it provides all the necessary functionality to operate a busy restaurant effectively.
- **According to verified reviews** , Toast has a strong focus on **reporting** and **labor management** , with users finding its sales and labor summary reports particularly useful for payroll across multiple entities. This feature helps streamline operations and improve efficiency.
- **Reviewers mention** that while SevenRooms offers robust **CRM** capabilities, some users find it challenging to locate old contacts for returning customers, indicating a potential area for improvement in user experience.
- **Users highlight** that Toast's **ease of use** is a significant advantage, with many finding the onboarding process intuitive. This is particularly beneficial for new staff, as one user noted the platform's effectiveness in retaining employees by simplifying their tasks.
- **G2 reviewers indicate** that while both platforms have strong support features, SevenRooms generally receives higher marks for **quality of support**. Users appreciate the responsiveness and helpfulness of the support team, which can be a deciding factor for businesses needing reliable assistance.



| | SevenRooms | Toast | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 71 | 368 | 
| **Largest Market Segment** | Mid-Market (46.5% of reviews) | Small-Business (66.2% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### SevenRooms

Pros:
- Ease of Use (4 reviews)
- Reservation Management (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Setup Difficulty (2 reviews)

### Toast

Pros:
- Ease of Use (87 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (24 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | SevenRooms | Toast | 
|---|---|---|
  | **Meets Requirements** | 9.1 (60 reviews) | 8.5 (271 reviews) | 
  | **Ease of Use** | 9.1 (62 reviews) | 8.8 (271 reviews) | 
  | **Ease of Setup** | 8.8 (40 reviews) | 8.2 (183 reviews) | 
  | **Ease of Admin** | 9.2 (29 reviews) | 8.5 (161 reviews) | 
  | **Quality of Support** | 8.9 (57 reviews) | 7.8 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (28 reviews) | 8.3 (162 reviews) | 
  | **Product Direction (% positive)** | 9.6 (59 reviews) | 8.3 (261 reviews) | 

---
## Pricing

### SevenRooms

#### Entry-Level Pricing

Plan: Essentials

Price: Contact Us

Description: Grow direct bookings, deliver world-class service & retain guests automatically.

Key Features:
- CRM & Guest Profiles
- Unlimited Reservations
- Reservation Upgrades & Offers

[Browse all 3 editions](https://www.g2.com/products/sevenrooms/pricing)

#### Free Trial

No

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Organization Management** | Not enough data | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.9 (14 reviews) | 
| **Expense Management** | Not enough data | 8.3 (7 reviews) | 
| **Salary Structures** | Not enough data | 8.0 (11 reviews) | 
| **Compliance** | Not enough data | 9.0 (13 reviews) | 
| **Benefits Administration** | Not enough data | 8.5 (11 reviews) | 

#### Generative AI

| Feature | SevenRooms | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Customization ** | Not enough data | 7.5 (36 reviews) | 
| **Integration APIs** | Not enough data | 7.3 (28 reviews) | 
| **Internationalization** | Not enough data | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (40 reviews) | 
| **Performance** | Not enough data | 7.9 (38 reviews) | 
| **Mobility** | Not enough data | 8.2 (34 reviews) | 
| **Reporting** | Not enough data | 8.1 (40 reviews) | 
| **Dashboards** | Not enough data | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | SevenRooms | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | 8.5/10 | 190 |

#### Administration

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Menu Building** | Not enough data | 8.8 (148 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (88 reviews) | 
| **Employee Scheduling** | Not enough data | 7.6 (71 reviews) | 
| **Accounting** | Not enough data | 8.3 (115 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.6 (156 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (93 reviews) | 

#### Meal Service

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Payment Gateway** | Not enough data | 8.8 (147 reviews) | 
| **Table Management** | Not enough data | 8.9 (114 reviews) | 
| **Check Adjustment** | Not enough data | 8.7 (147 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (141 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.7 (130 reviews) | 

### Restaurant Business Intelligence & Analytics

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Administration

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Guest Profiles** | Not enough data | Not enough data | 

#### Analytics

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Market Intelligence** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | 8.3/10 | 20 |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Reporting** | 9.0 (13 reviews) | 8.6 (74 reviews) | 
| **Interoperability** | 7.9 (11 reviews) | 8.3 (58 reviews) | 

#### Back Office

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Accounting** | 7.7 (8 reviews) | 8.7 (65 reviews) | 
| **Employee Management** | 7.7 (8 reviews) | 8.1 (71 reviews) | 
| **Analytics** | 8.8 (13 reviews) | 8.6 (72 reviews) | 
| **Inventory Management** | 6.5 (8 reviews) | 7.8 (45 reviews) | 

#### Front of Office

| Feature | SevenRooms | Toast | 
|---|---|---|
| **POS** | 8.8 (8 reviews) | 9.2 (81 reviews) | 
| **Table Management** | 9.9 (13 reviews) | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | 7.5 (8 reviews) | 8.8 (76 reviews) | 
| **Reservations** | 9.4 (14 reviews) | 7.3 (40 reviews) | 

#### Platform Data

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Dashboard** | 9.4 (9 reviews) | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | SevenRooms | Toast | 
|---|---|---|
| **AI Text Summarization** | 7.1 (7 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | 6.9 (7 reviews) | Feature Not Available | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | SevenRooms | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Agentic AI - Restaurant Reservations

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **SevenRooms** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | SevenRooms | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to SevenRooms (2):** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)

**Unique to Toast (5):** [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | SevenRooms | Toast | 
|---|---|---|
| **Small-Business** | 39.4% | 66.2% | 
| **Mid-Market** | 46.5% | 32.3% | 
| **Enterprise** | 14.1% | 1.5% | 

### By Industry

#### SevenRooms

- **Hospitality:** 40.0%
- **Restaurants:** 33.8%
- **Food & Beverages:** 9.2%
- **Entertainment:** 4.6%
- **Consumer Services:** 3.1%
- **Music:** 1.5%
- **Museums and Institutions:** 1.5%
- **Leisure, Travel & Tourism:** 1.5%
- **Information Technology and Services:** 1.5%
- **Computer Software:** 1.5%
- **Other:** 1.5%

#### Toast

- **Restaurants:** 51.2%
- **Food & Beverages:** 26.7%
- **Hospitality:** 6.4%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.5%

---
## Alternatives

### Alternatives to SevenRooms

- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (376 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (288 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)
- [Tock](https://www.g2.com/products/tock/reviews) — 4.2/5 stars (96 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (376 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4209 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6365 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (106 reviews)

---
## Top Discussions

### SevenRooms

- Title: [Does SevenRooms have an app?](https://www.g2.com/discussions/does-sevenrooms-have-an-app) — 2 comments, 1 upvote
  > **Top comment:** "Yes, SevenRooms offers both a desktop version and an iPad/iPhone app. "
- Title: [What is UCS used for?](https://www.g2.com/discussions/what-is-ucs-used-for) — 1 comment
  > **Top comment:** "Virtual Support"

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sevenrooms-vs-toast)