Compare ServiceTrade and Workiz 
At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (96.2% of reviews)
Entry-Level Pricing
Contact Us 10 Technicians
$187.00 1 Members Per Month
ServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeWorkiz
Star Rating
(224)4.5 out of 5
Market Segments
Small-Business (96.2% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that while both ServiceTrade and Workiz have similar star ratings, Workiz's higher G2 Score indicates a stronger overall user satisfaction. Users appreciate Workiz's all-in-one capabilities for invoicing, scheduling, and CRM, which streamline operations and enhance productivity.
- According to verified reviews, ServiceTrade excels in providing detailed asset history documentation, allowing technicians to access crucial information on-site. This feature is particularly beneficial for companies in diverse industries, as it supports tailored workflows.
- Users say that Workiz offers a more intuitive interface, making it easier for teams to navigate and utilize the platform effectively. The integration of phone and text communication within the app is highlighted as a significant advantage, enabling seamless tracking of conversations related to specific jobs.
- Reviewers mention that ServiceTrade's real-time job tracking is a standout feature, allowing users to monitor job progress efficiently. However, the lack of recent reviews suggests that user experiences may not be as current, potentially impacting the reliability of feedback.
- G2 reviewers highlight that Workiz's ease of setup and administration is a strong point, with users noting a smoother onboarding experience. This can be crucial for small businesses looking to implement a field service management solution quickly.
- According to recent user feedback, ServiceTrade is praised for its high-quality support, with users feeling well-supported in their business operations. In contrast, while Workiz also offers solid support, some users feel it could improve in this area, particularly when compared to ServiceTrade's ratings.
Pricing
Entry-Level Pricing
ServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
ServiceTrade
No trial information availableWorkiz
Free Trial is available
Ratings
Meets Requirements
8.7
46
8.7
160
Ease of Use
8.9
46
8.8
165
Ease of Setup
8.4
31
8.7
129
Ease of Admin
9.1
34
9.1
108
Quality of Support
9.2
46
8.7
159
Has the product been a good partner in doing business?
9.4
34
9.1
110
Product Direction (% positive)
9.5
43
9.2
139
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.8
44
Not enough data
6.2
24
Before the Job
8.4
21
8.5
119
7.7
22
8.8
113
8.3
23
8.7
111
9.1
17
8.4
105
On the Job
8.3
21
8.3
106
8.3
21
8.3
114
8.8
15
7.6
76
8.0
20
8.7
111
7.4
7
8.2
99
After the Job
8.3
21
8.3
110
8.3
21
8.3
106
8.8
18
8.8
112
9.5
17
8.1
91
Agentic AI - Field Service Management
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.3
6
Categories
Categories
Shared Categories
ServiceTrade and Workiz are categorized as Field Service Management
Unique Categories
ServiceTrade is categorized as HVAC and Inspection Management
Workiz is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Construction
33.0%
Consumer Services
24.5%
Transportation/Trucking/Railroad
4.7%
Electrical/Electronic Manufacturing
4.2%
Retail
3.8%
Other
29.7%
Discussions
ServiceTrade has no discussions with answers
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
