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Compare ServiceTrade and Successware 
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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Contact Us 10 Technicians
No pricing available
ServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeSuccessware
Star Rating
(31)4.0 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuccesswareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Successware excels in its calendar feature, scoring 9.1, which allows for efficient scheduling and management of appointments, while ServiceTrade's calendar functionality is rated lower at 8.4, indicating potential room for improvement in this area.
- Users report that ServiceTrade shines in its CRM integrations, achieving a score of 9.5, which enhances customer relationship management and streamlines communication, whereas Successware's CRM integrations are rated at 8.5, suggesting it may not be as robust in this aspect.
- G2 users highlight that Successware's ease of use is rated at 6.9, which some find challenging, while ServiceTrade's ease of use is significantly higher at 8.9, making it more user-friendly and accessible for new users.
- Users on G2 report that ServiceTrade offers superior quality of support, with a score of 9.2, compared to Successware's 7.9, indicating that ServiceTrade may provide more responsive and effective customer service.
- Reviewers say that Successware's reporting capabilities are strong, with a score of 8.4, but ServiceTrade closely follows with a score of 8.3, suggesting both products provide valuable insights, though Successware may have a slight edge in this area.
- Users report that ServiceTrade's client notifications feature is rated at 8.0, which is significantly better than Successware's 6.4, indicating that ServiceTrade may offer more effective communication tools for keeping clients informed.
Pricing
Entry-Level Pricing
ServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Successware
No pricing availableFree Trial
ServiceTrade
No trial information availableSuccessware
No trial information availableRatings
Meets Requirements
8.7
46
7.8
24
Ease of Use
8.9
46
6.9
24
Ease of Setup
8.4
31
6.9
13
Ease of Admin
9.1
34
7.5
14
Quality of Support
9.2
46
7.9
26
Has the product been a good partner in doing business?
9.4
34
8.7
14
Product Direction (% positive)
9.5
43
6.9
26
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.4
21
9.1
21
7.7
22
8.6
25
8.3
23
9.2
22
9.1
17
8.8
20
On the Job
8.3
21
7.8
24
8.3
21
7.9
21
8.8
15
7.7
17
8.0
20
6.4
21
7.4
7
6.9
14
After the Job
8.3
21
8.4
24
8.3
21
8.0
22
8.8
18
8.9
22
9.5
17
8.5
13
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceTrade and Successware are categorized as Field Service Management
Unique Categories
ServiceTrade is categorized as HVAC and Inspection Management
Successware has no unique categories
Reviews
Reviewers' Company Size
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Successware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Consumer Services
33.3%
Construction
33.3%
Facilities Services
10.0%
Telecommunications
6.7%
Professional Training & Coaching
3.3%
Other
13.3%
Alternatives
Discussions
ServiceTrade has no discussions with answers
Successware has no discussions with answers
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