# ServiceTitan, ZenMaid Software vs FieldEdge Comparison

| | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 372 | 16 | 87 | 
| **Largest Market Segment** | Small-Business (65.6% of reviews) | Small-Business (100.0% of reviews) | Small-Business (84.9% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $19.00 1 Users Per Month | No pricing available | 

---
## Top Pros & Cons

### ServiceTitan

Pros:
- Ease of Use (35 reviews)
- Customer Support (27 reviews)

Cons:
- Learning Curve (20 reviews)
- Improvement Needed (19 reviews)

### ZenMaid Software


Cons:
- Slow Performance (1 reviews)
- Software Bugs (1 reviews)

### FieldEdge

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Connectivity Issues (1 reviews)
- Expensive (1 reviews)

---
## Ratings Comparison
| Rating | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (304 reviews) | 8.1 (15 reviews) | 7.8 (76 reviews) | 
  | **Ease of Use** | 8.3 (309 reviews) | 9.1 (15 reviews) | 7.9 (77 reviews) | 
  | **Ease of Setup** | 6.7 (236 reviews) | 9.4 (12 reviews) | 7.2 (53 reviews) | 
  | **Ease of Admin** | 8.0 (200 reviews) | 9.4 (11 reviews) | 8.2 (49 reviews) | 
  | **Quality of Support** | 7.8 (299 reviews) | 9.4 (14 reviews) | 8.2 (77 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (201 reviews) | 9.8 (11 reviews) | 8.3 (50 reviews) | 
  | **Product Direction (% positive)** | 9.0 (298 reviews) | 10.0 (15 reviews) | 7.6 (72 reviews) | 

---
## Pricing

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ZenMaid Software

#### Entry-Level Pricing

Plan: ZenMaid Starter Plan

Price: Starting at $19.00 1 Users Per Month

Description: Plan start from $19 Monthly + $4/seat. Perfect for new cleaning businesses just getting started. Manage up to 40 appointments monthly with easy-to-use scheduling, calendar dispatch, and automated SMS & email templates. Includes mobile app, cleaner SOS alerts, online payments with Stripe and Square, and invoicing. Ideal for solo cleaners or small teams ready to ditch paper and Excel.


Key Features:
- Calendar for Maid Services
- Automated Email Reminders and Follow-ups
- SMS Texting (Work Orders and Reminders)

[Browse all 3 editions](https://www.g2.com/products/zenmaid-software/pricing)

#### Free Trial

Yes

### FieldEdge

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceTitan** | 7.6/10 | 233 |
| **ZenMaid Software** | N/A | N/A |
| **FieldEdge** | 7.6/10 | 58 |

#### Generative AI

| Feature | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **AI Text Summarization** | 7.9 (85 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 6.9 (81 reviews) | Not enough data | Not enough data | 

#### Before the Job

| Feature | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Calendar** | 7.4 (190 reviews) | Not enough data | 8.4 (51 reviews) | 
| **Dispatch** | 8.9 (218 reviews) | Not enough data | 8.5 (55 reviews) | 
| **Roles** | 8.4 (201 reviews) | Not enough data | 8.0 (46 reviews) | 
| **Booking** | 8.4 (194 reviews) | Not enough data | 7.4 (45 reviews) | 

#### On the Job

| Feature | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Location** | 8.6 (201 reviews) | Not enough data | 8.4 (49 reviews) | 
| **Employee Communication** | 7.8 (205 reviews) | Not enough data | 7.8 (47 reviews) | 
| **Behavior Monitoring** | 7.3 (183 reviews) | Not enough data | 6.8 (37 reviews) | 
| **Client Notifications** | 8.5 (207 reviews) | Not enough data | 7.1 (38 reviews) | 
| **Field Sales** | 8.1 (175 reviews) | Not enough data | 6.7 (17 reviews) | 

#### After the Job

| Feature | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Reports** | 8.4 (212 reviews) | Not enough data | 7.3 (50 reviews) | 
| **Analytics** | 8.3 (206 reviews) | Not enough data | 7.0 (48 reviews) | 
| **Invoicing** | 8.7 (209 reviews) | Not enough data | 8.1 (55 reviews) | 
| **CRM Integrations** | 7.9 (186 reviews) | Not enough data | Feature Not Available | 

#### Agentic AI - Field Service Management

| Feature | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.2 (19 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.0 (18 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.1 (18 reviews) | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to ZenMaid Software (1):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services)



---
## Reviewer Demographics

### By Company Size

| Segment | ServiceTitan | ZenMaid Software | FieldEdge | 
|---|---|---|---|
| **Small-Business** | 65.6% | 100.0% | 84.9% | 
| **Mid-Market** | 32.5% | 0% | 14.0% | 
| **Enterprise** | 1.9% | 0% | 1.2% | 

### By Industry

#### ServiceTitan

- **Construction:** 38.2%
- **Consumer Services:** 22.9%
- **Utilities:** 4.2%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Facilities Services:** 2.5%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.7%

#### ZenMaid Software

- **Consumer Services:** 56.3%
- **Facilities Services:** 18.8%
- **Hospitality:** 12.5%
- **Internet:** 6.3%
- **Education Management:** 6.3%

#### FieldEdge

- **Construction:** 40.7%
- **Consumer Services:** 19.8%
- **Mechanical or Industrial Engineering:** 8.1%
- **Utilities:** 7.0%
- **Facilities Services:** 4.7%
- **Retail:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.5%
- **Accounting:** 1.2%
- **Building Materials:** 1.2%
- **Consumer Goods:** 1.2%
- **Other:** 9.3%

---
## Alternatives

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (363 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (59 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (69 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)

### Alternatives to ZenMaid Software

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Launch27](https://www.g2.com/products/launch27/reviews) — 4.6/5 stars (65 reviews)
- [BookingKoala](https://www.g2.com/products/bookingkoala/reviews) — 4.8/5 stars (36 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5233 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4827 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (961 reviews)

### Alternatives to FieldEdge

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (363 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (231 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (400 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)

---
## Top Discussions

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

### ZenMaid Software

No discussions available for this product.

### FieldEdge

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicetitan-vs-zenmaid-software-vs-fieldedge)