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Compare ServiceTitan and WorkMax Complete Suite 
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At a Glance
Market Segments
Small-Business (65.0% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanWorkMax Complete Suite
Star Rating
(26)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WorkMax Complete SuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its "Quality of Support," with a score of 7.7, while WorkMax Complete Suite shines with an impressive score of 9.6, indicating that users find the support team more responsive and helpful.
- Reviewers mention that ServiceTitan's "Ease of Setup" is rated at 6.8, which some users find challenging, whereas WorkMax Complete Suite offers a smoother onboarding experience with a score of 7.9, making it easier for new users to get started.
- G2 users highlight that ServiceTitan's "Field Communication" features are robust, but WorkMax Complete Suite's "Employee Communication" scores higher at 8.3, suggesting that users appreciate the clarity and efficiency of communication tools in WorkMax.
- Users on G2 note that ServiceTitan's "Reporting" capabilities are rated at 8.4, which is slightly better than WorkMax Complete Suite's 8.3, but reviewers mention that the depth and customization options in ServiceTitan's reports are particularly beneficial for detailed analysis.
- Reviewers say that ServiceTitan's "Mobile App" functionality is decent, but WorkMax Complete Suite's mobile features, including "Mobile Time Tracking," are rated higher, indicating a more user-friendly experience for field workers.
- Users report that while both products have strong "Project Tracking" capabilities, ServiceTitan's integration with construction accounting tools is a standout feature, providing seamless financial oversight that some users find lacking in WorkMax Complete Suite.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableWorkMax Complete Suite
No pricing availableFree Trial
ServiceTitan
No trial information availableWorkMax Complete Suite
Free Trial is available
Ratings
Meets Requirements
8.8
281
9.1
17
Ease of Use
8.5
285
8.8
17
Ease of Setup
6.9
213
7.9
17
Ease of Admin
8.1
192
8.7
17
Quality of Support
7.8
276
9.6
17
Has the product been a good partner in doing business?
8.7
193
9.5
18
Product Direction (% positive)
9.1
276
10.0
16
Features by Category
Field Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Site Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
82
Not enough data
6.8
78
Not enough data
Before the Job
7.4
182
Feature Not Available
8.9
200
Feature Not Available
8.4
195
9.0
7
8.4
190
Not enough data
On the Job
8.6
196
9.4
8
7.8
198
8.3
5
7.3
180
Not enough data
8.5
201
Not enough data
8.1
170
Not enough data
After the Job
8.4
200
7.9
8
8.3
198
8.3
5
8.7
198
Not enough data
7.9
181
Not enough data
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Time Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Invoicing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Time Tracking
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and WorkMax Complete Suite are categorized as Field Service Management
Unique Categories
ServiceTitan is categorized as Pest Control and HVAC
WorkMax Complete Suite is categorized as Time Tracking, Construction Project Management, and Jobsite Management
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkMax Complete Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Construction
96.0%
Entertainment
4.0%
‐
‐
‐
Other
0.0%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
WorkMax Complete Suite has no discussions with answers
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