# ServiceTitan, Workiz vs Housecall Pro Comparison

| | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 369 | 228 | 204 | 
| **Largest Market Segment** | Small-Business (65.4% of reviews) | Small-Business (96.3% of reviews) | Small-Business (94.7% of reviews) | 
| **Entry Level Price** | No pricing available | $187.00 1 Members Per Month | Starting at $59.00 1 Users | 

---
## Top Pros & Cons

### ServiceTitan

Pros:
- Ease of Use (35 reviews)
- Customer Support (27 reviews)

Cons:
- Learning Curve (20 reviews)
- Improvement Needed (19 reviews)

### Workiz

Pros:
- Customer Support (21 reviews)
- Ease of Use (17 reviews)

Cons:
- Customization Difficulties (10 reviews)
- Pricing Issues (8 reviews)

### Housecall Pro

Pros:
- Ease of Use (25 reviews)
- Customer Support (13 reviews)

Cons:
- Missing Features (13 reviews)
- Expensive (7 reviews)

---
## Ratings Comparison
| Rating | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (301 reviews) | 8.7 (161 reviews) | 8.6 (169 reviews) | 
  | **Ease of Use** | 8.4 (306 reviews) | 8.8 (166 reviews) | 8.9 (170 reviews) | 
  | **Ease of Setup** | 6.8 (233 reviews) | 8.7 (130 reviews) | 8.8 (125 reviews) | 
  | **Ease of Admin** | 8.0 (199 reviews) | 9.1 (109 reviews) | 9.0 (114 reviews) | 
  | **Quality of Support** | 7.8 (296 reviews) | 8.7 (160 reviews) | 8.7 (163 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (200 reviews) | 9.1 (111 reviews) | 8.8 (113 reviews) | 
  | **Product Direction (% positive)** | 9.1 (295 reviews) | 9.3 (140 reviews) | 8.8 (169 reviews) | 

---
## Pricing

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Workiz

#### Entry-Level Pricing

Plan: Kickstart

Price: $187.00 1 Members Per Month

Description: The perfect starter kit.

Key Features:
-  Scheduling
-  2 Automations
- Jobs, estimates & invoices

[Browse all 4 editions](https://www.g2.com/products/workiz/pricing)

#### Free Trial

Yes

### Housecall Pro

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $59.00 1 Users

Description: Solutions to optimize and streamline your business.

Key Features:
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching

[Browse all 3 editions](https://www.g2.com/products/housecall-pro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceTitan** | N/A | N/A |
| **Workiz** | N/A | N/A |
| **Housecall Pro** | 8.0/10 | 22 |

#### Collection

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Authentification** | Not enough data | Not enough data | 7.8 (21 reviews) | 
| **Review Forms** | Not enough data | Not enough data | 8.7 (21 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.1 (21 reviews) | 
| **Engagement** | Not enough data | Not enough data | 7.9 (22 reviews) | 
| **Community Q&A** | Not enough data | Not enough data | 8.3 (20 reviews) | 

#### Agentic AI - Review Management

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Moderation

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Response Types** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Legal Agreements** | Not enough data | Not enough data | 8.5 (20 reviews) | 

#### Use Cases

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **E-commerce** | Not enough data | Not enough data | 7.8 (20 reviews) | 
| **Retail** | Not enough data | Not enough data | 7.7 (20 reviews) | 
| **Customer Service** | Not enough data | Not enough data | 8.8 (20 reviews) | 

#### Administration

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Incentives** | Not enough data | Not enough data | 7.3 (20 reviews) | 
| **Syndication** | Not enough data | Not enough data | 7.4 (20 reviews) | 
| **Insights** | Not enough data | Not enough data | 7.6 (20 reviews) | 
| **Content** | Not enough data | Not enough data | 7.6 (20 reviews) | 
| **Sampling** | Not enough data | Not enough data | 7.7 (19 reviews) | 

#### Display Options

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 7.4 (19 reviews) | 
| **Widgets** | Not enough data | Not enough data | 7.6 (19 reviews) | 
| **Integration & APIs** | Not enough data | Not enough data | 8.0 (19 reviews) | 
| **Marketing** | Not enough data | Not enough data | 7.9 (19 reviews) | 

#### Generative AI

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **ServiceTitan** | N/A | N/A |
| **Workiz** | N/A | N/A |
| **Housecall Pro** | N/A | N/A |

#### Operations

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Roofing Design** | Not enough data | Not enough data | Not enough data | 
| **Roofing Estimating** | Not enough data | Not enough data | Not enough data | 
| **Business Operations** | Not enough data | Not enough data | Not enough data | 

#### Resource Management

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Supply Management** | Not enough data | Not enough data | Not enough data | 
| **Field Service Management** | Not enough data | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ServiceTitan** | N/A | N/A |
| **Workiz** | N/A | N/A |
| **Housecall Pro** | 8.6/10 | 44 |

#### Notifications

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | 9.1 (42 reviews) | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 9.1 (40 reviews) | 
| **Scheduling Notifications** | Not enough data | Not enough data | 9.1 (41 reviews) | 

#### Settings

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 8.9 (38 reviews) | 
| **Availability Settings** | Not enough data | Not enough data | 8.8 (35 reviews) | 
| **Blocked Time Settings** | Not enough data | Not enough data | 8.6 (37 reviews) | 

#### Personalization

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.7 (38 reviews) | 
| **Links** | Not enough data | Not enough data | 8.5 (36 reviews) | 

#### Integrations

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 8.4 (38 reviews) | 
| **Website Integration** | Not enough data | Not enough data | 8.1 (34 reviews) | 
| **Payment Acceptance** | Not enough data | Not enough data | 9.0 (40 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | 7.1 (30 reviews) | 
| **Communication** | Not enough data | Not enough data | 8.4 (38 reviews) | 

#### Generative AI

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (27 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text-to-Image** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Online Appointment Scheduling

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceTitan** | 7.6/10 | 229 |
| **Workiz** | 8.2/10 | 126 |
| **Housecall Pro** | 8.2/10 | 108 |

#### Generative AI

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **AI Text Summarization** | 7.9 (84 reviews) | 7.8 (44 reviews) | 7.6 (37 reviews) | 
| **AI Image-to-Text** | 6.8 (80 reviews) | 6.2 (24 reviews) | Feature Not Available | 

#### Before the Job

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Calendar** | 7.4 (189 reviews) | 8.5 (120 reviews) | 8.7 (103 reviews) | 
| **Dispatch** | 8.9 (216 reviews) | 8.8 (113 reviews) | 8.8 (102 reviews) | 
| **Roles** | 8.4 (200 reviews) | 8.7 (111 reviews) | 8.6 (96 reviews) | 
| **Booking** | 8.4 (194 reviews) | 8.4 (105 reviews) | 8.6 (96 reviews) | 

#### On the Job

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Location** | 8.6 (200 reviews) | 8.3 (106 reviews) | 8.7 (96 reviews) | 
| **Employee Communication** | 7.8 (205 reviews) | 8.3 (115 reviews) | 8.2 (97 reviews) | 
| **Behavior Monitoring** | 7.3 (183 reviews) | 7.6 (76 reviews) | 7.0 (85 reviews) | 
| **Client Notifications** | 8.5 (206 reviews) | 8.7 (112 reviews) | 8.7 (102 reviews) | 
| **Field Sales** | 8.1 (175 reviews) | 8.2 (99 reviews) | 8.3 (65 reviews) | 

#### After the Job

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Reports** | 8.4 (211 reviews) | 8.3 (110 reviews) | 8.0 (95 reviews) | 
| **Analytics** | 8.3 (204 reviews) | 8.3 (106 reviews) | 8.0 (95 reviews) | 
| **Invoicing** | 8.7 (208 reviews) | 8.8 (113 reviews) | 9.2 (98 reviews) | 
| **CRM Integrations** | 7.9 (185 reviews) | 8.1 (91 reviews) | 8.0 (84 reviews) | 

#### Agentic AI - Field Service Management

| Feature | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.2 (19 reviews) | 8.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.0 (18 reviews) | 7.8 (6 reviews) | 7.0 (5 reviews) | 
| **Proactive Assistance** | 5.1 (18 reviews) | 8.3 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to Workiz (1):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Housecall Pro (5):** [HVAC Software](https://www.g2.com/categories/hvac), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Roofing Software](https://www.g2.com/categories/roofing-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | ServiceTitan | Workiz | Housecall Pro | 
|---|---|---|---|
| **Small-Business** | 65.4% | 96.3% | 94.7% | 
| **Mid-Market** | 32.6% | 3.2% | 4.2% | 
| **Enterprise** | 2.0% | 0.5% | 1.1% | 

### By Industry

#### ServiceTitan

- **Construction:** 38.3%
- **Consumer Services:** 23.1%
- **Utilities:** 4.3%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Facilities Services:** 2.6%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.3%

#### Workiz

- **Construction:** 32.9%
- **Consumer Services:** 24.4%
- **Transportation/Trucking/Railroad:** 4.7%
- **Electrical/Electronic Manufacturing:** 4.2%
- **Retail:** 3.8%
- **Facilities Services:** 3.8%
- **Environmental Services:** 2.8%
- **Utilities:** 1.9%
- **Security and Investigations:** 1.9%
- **Renewables & Environment:** 1.9%
- **Other:** 17.8%

#### Housecall Pro

- **Construction:** 29.8%
- **Consumer Services:** 23.4%
- **Facilities Services:** 5.9%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Individual & Family Services:** 3.2%
- **Environmental Services:** 2.7%
- **Hospitality:** 2.1%
- **Non-Profit Organization Management:** 1.6%
- **Building Materials:** 1.6%
- **Accounting:** 1.6%
- **Other:** 25.0%

---
## Alternatives

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (68 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews)

### Alternatives to Workiz

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5110 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1996 reviews)

### Alternatives to Housecall Pro

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2629 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1996 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)

---
## Top Discussions

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

### Workiz

- Title: [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) — 1 comment
  > **Top comment:** "go to the website and look at all of the plans before you decide"
- Title: [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) — 1 comment
  > **Top comment:** "My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly..."
- Title: [How can I](https://www.g2.com/discussions/52141-how-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can"
- Title: [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call..."

### Housecall Pro

- Title: [How much does Housecall pro cost?](https://www.g2.com/discussions/how-much-does-housecall-pro-cost) — 1 comment
  > **Top comment:** "About 4250"
- Title: [Is Housecall Pro safe?](https://www.g2.com/discussions/is-housecall-pro-safe) — 1 comment
  > **Top comment:** "100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicetitan-vs-workiz-vs-housecall-pro)