# ServiceTitan, Skedulo vs FieldPulse Comparison | | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 4.7 out of 5 | | **Total Reviews** | 369 | 405 | 351 | | **Largest Market Segment** | Small-Business (65.5% of reviews) | Mid-Market (57.3% of reviews) | Small-Business (94.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### ServiceTitan Pros: - Ease of Use (35 reviews) - Customer Support (27 reviews) Cons: - Learning Curve (20 reviews) - Improvement Needed (19 reviews) ### Skedulo Pros: - Ease of Use (17 reviews) - User-Friendly (8 reviews) Cons: - Improvement Needed (8 reviews) - Limitations (5 reviews) ### FieldPulse Pros: - Customer Support (51 reviews) - Ease of Use (47 reviews) Cons: - Improvement Needed (14 reviews) - Limited Customization (13 reviews) --- ## Ratings Comparison | Rating | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Meets Requirements** | 8.7 (301 reviews) | 8.1 (338 reviews) | 8.9 (267 reviews) | | **Ease of Use** | 8.4 (306 reviews) | 8.4 (340 reviews) | 8.9 (299 reviews) | | **Ease of Setup** | 6.8 (233 reviews) | 7.5 (224 reviews) | 8.6 (232 reviews) | | **Ease of Admin** | 8.0 (199 reviews) | 8.0 (205 reviews) | 8.8 (178 reviews) | | **Quality of Support** | 7.8 (296 reviews) | 8.4 (309 reviews) | 9.5 (265 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (200 reviews) | 8.5 (197 reviews) | 9.2 (175 reviews) | | **Product Direction (% positive)** | 9.1 (295 reviews) | 8.5 (333 reviews) | 9.3 (257 reviews) | --- ## Pricing ### ServiceTitan #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Skedulo #### Entry-Level Pricing No pricing available #### Free Trial No information available ### FieldPulse #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Roofing | Product | Score | Reviews | |---|---|---| | **ServiceTitan** | N/A | N/A | | **Skedulo** | N/A | N/A | | **FieldPulse** | 8.2/10 | 17 | #### Operations | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Roofing Design** | Not enough data | Not enough data | 7.4 (14 reviews) | | **Roofing Estimating** | Not enough data | Not enough data | 7.4 (14 reviews) | | **Business Operations** | Not enough data | Not enough data | 9.3 (14 reviews) | #### Resource Management | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Supply Management** | Not enough data | Not enough data | 7.4 (14 reviews) | | **Field Service Management** | Not enough data | Not enough data | 9.2 (15 reviews) | | **Contractor Management** | Not enough data | Not enough data | 8.0 (14 reviews) | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **ServiceTitan** | 7.6/10 | 229 | | **Skedulo** | 7.1/10 | 207 | | **FieldPulse** | 8.4/10 | 194 | #### Generative AI | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **AI Text Summarization** | 7.9 (84 reviews) | 5.3 (49 reviews) | 7.8 (60 reviews) | | **AI Image-to-Text** | 6.8 (80 reviews) | 5.2 (49 reviews) | 7.3 (59 reviews) | #### Before the Job | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Calendar** | 7.4 (189 reviews) | 7.7 (187 reviews) | 8.8 (181 reviews) | | **Dispatch** | 8.9 (216 reviews) | 8.3 (191 reviews) | 8.8 (165 reviews) | | **Roles** | 8.4 (200 reviews) | 7.9 (172 reviews) | 8.8 (172 reviews) | | **Booking** | 8.4 (194 reviews) | 7.5 (170 reviews) | 8.4 (160 reviews) | #### On the Job | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Location** | 8.6 (200 reviews) | 8.1 (183 reviews) | 8.7 (176 reviews) | | **Employee Communication** | 7.8 (205 reviews) | 7.3 (170 reviews) | 8.8 (175 reviews) | | **Behavior Monitoring** | 7.3 (183 reviews) | 6.8 (149 reviews) | 7.9 (140 reviews) | | **Client Notifications** | 8.5 (206 reviews) | 7.1 (141 reviews) | 8.5 (166 reviews) | | **Field Sales** | 8.1 (175 reviews) | 6.3 (95 reviews) | 8.5 (153 reviews) | #### After the Job | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Reports** | 8.4 (211 reviews) | 7.6 (163 reviews) | 8.4 (168 reviews) | | **Analytics** | 8.3 (204 reviews) | 7.6 (150 reviews) | 8.4 (156 reviews) | | **Invoicing** | 8.7 (208 reviews) | 6.2 (111 reviews) | 8.7 (177 reviews) | | **CRM Integrations** | 7.9 (185 reviews) | 7.8 (167 reviews) | 8.3 (151 reviews) | #### Agentic AI - Field Service Management | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Autonomous Task Execution** | 5.2 (19 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 5.0 (18 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 5.1 (18 reviews) | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **ServiceTitan** | N/A | N/A | | **Skedulo** | N/A | N/A | | **FieldPulse** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac) **Unique to Skedulo (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Unique to FieldPulse (3):** [HVAC Software](https://www.g2.com/categories/hvac), [Roofing Software](https://www.g2.com/categories/roofing-software), [Construction CRM Software](https://www.g2.com/categories/construction-crm) --- ## Reviewer Demographics ### By Company Size | Segment | ServiceTitan | Skedulo | FieldPulse | |---|---|---|---| | **Small-Business** | 65.5% | 28.4% | 94.5% | | **Mid-Market** | 32.5% | 57.3% | 4.1% | | **Enterprise** | 2.0% | 14.3% | 1.4% | ### By Industry #### ServiceTitan - **Construction:** 38.3% - **Consumer Services:** 23.1% - **Utilities:** 4.3% - **Marketing and Advertising:** 3.7% - **Accounting:** 3.7% - **Electrical/Electronic Manufacturing:** 2.6% - **Facilities Services:** 2.6% - **Information Technology and Services:** 2.0% - **Retail:** 1.7% - **Building Materials:** 1.7% - **Other:** 16.3% #### Skedulo - **Hospital & Health Care:** 19.3% - **Health, Wellness and Fitness:** 10.9% - **Construction:** 7.7% - **Real Estate:** 5.2% - **Consumer Services:** 4.7% - **Education Management:** 4.7% - **Non-Profit Organization Management:** 3.7% - **Facilities Services:** 3.5% - **Staffing and Recruiting:** 2.2% - **Renewables & Environment:** 2.2% - **Other:** 36.0% #### FieldPulse - **Construction:** 51.4% - **Consumer Services:** 10.1% - **Electrical/Electronic Manufacturing:** 6.9% - **Facilities Services:** 4.0% - **Utilities:** 2.3% - **Information Technology and Services:** 1.7% - **Mechanical or Industrial Engineering:** 1.7% - **Computer & Network Security:** 1.4% - **Oil & Energy:** 1.4% - **Security and Investigations:** 1.2% - **Other:** 17.6% --- ## Alternatives ### Alternatives to ServiceTitan - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews) - [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews) - [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (68 reviews) - [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (228 reviews) - [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews) ### Alternatives to Skedulo - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews) - [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) ### Alternatives to FieldPulse - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (228 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews) --- ## Top Discussions ### ServiceTitan - Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..." - Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other..." - Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..." - Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..." - Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes > **Top comment:** "Yes, it integrates with Quickbooks" ### Skedulo - Title: [What's the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "The difference between mobile workforce management and field service management comes down to this question: Are you trying to optimize factors of your..." - Title: [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) — 1 comment, 1 upvote > **Top comment:** "Call representative " ### FieldPulse - Title: [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) — 2 comments > **Top comment:** " A Scheduling Platform, made easy to use." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicetitan-vs-skedulo-vs-fieldpulse-fieldpulse)