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Compare ServiceTitan and ServiceTrade 
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At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 10 Technicians
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its dispatch functionality, with a score of 8.8, allowing for efficient job assignment and real-time updates, while ServiceTrade's dispatch feature scored lower at 7.7, indicating potential delays in job management.
- Reviewers mention that ServiceTrade offers superior CRM integrations, scoring 9.5, which enhances customer relationship management and data synchronization, whereas ServiceTitan's integration capabilities are rated lower at 7.8, leading to possible challenges in managing customer interactions.
- G2 users highlight that ServiceTrade has a more user-friendly setup process, scoring 8.4 compared to ServiceTitan's 6.8, making it easier for new users to get started without extensive training.
- Users on G2 note that ServiceTitan's invoicing feature is robust, with a score of 8.6, providing detailed billing options, while ServiceTrade's invoicing, although rated slightly higher at 8.8, lacks some of the advanced customization options that ServiceTitan offers.
- Reviewers say that ServiceTrade shines in quality of support, achieving a score of 9.2, which is significantly higher than ServiceTitan's 7.7, indicating that users may receive more timely and effective assistance with ServiceTrade.
- Users report that both platforms have similar ratings for meeting requirements (8.7), but ServiceTrade's overall product direction is rated higher at 9.5, suggesting a more positive outlook for future updates and features compared to ServiceTitan's 9.0.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
ServiceTitan
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
8.8
281
8.7
46
Ease of Use
8.5
285
8.9
46
Ease of Setup
6.9
213
8.4
31
Ease of Admin
8.1
192
9.1
34
Quality of Support
7.8
276
9.2
46
Has the product been a good partner in doing business?
8.7
193
9.4
34
Product Direction (% positive)
9.1
276
9.5
43
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
82
Not enough data
6.8
78
Not enough data
Before the Job
7.4
182
8.4
21
8.9
200
7.7
22
8.4
195
8.3
23
8.4
190
9.1
17
On the Job
8.6
196
8.3
21
7.8
198
8.3
21
7.3
180
8.8
15
8.5
201
8.0
20
8.1
170
7.4
7
After the Job
8.4
200
8.3
21
8.3
198
8.3
21
8.7
198
8.8
18
7.9
181
9.5
17
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and ServiceTrade are categorized as Field Service Management and HVAC
Unique Categories
ServiceTitan is categorized as Pest Control
ServiceTrade is categorized as Inspection Management
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
ServiceTrade has no discussions with answers
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