Compare ServiceTitan and ServiceTrade
Featured Products
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Small-Business (48.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 10 Technicians
ServiceTitan
Star Rating
(359)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
ServiceTrade
Star Rating
(58)4.5 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTrade
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to ServiceTrade. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and dispatching that streamline daily operations.
- Users say that ServiceTrade offers a more flexible approach to customization, allowing companies to tailor the application to their specific needs. Reviewers mention the ability to document asset history, which is particularly useful for technicians on-site, enhancing operational efficiency.
- According to verified reviews, ServiceTitan's implementation process is often praised for its effectiveness, although some users note that it can be challenging to set up initially. In contrast, ServiceTrade receives positive feedback for its easier setup, making it a more accessible option for businesses looking to get started quickly.
- Reviewers mention that while ServiceTrade has a strong focus on customer support, with high ratings for quality, ServiceTitan's support is also well-regarded, particularly for its integration of payment processing and job management services, which users find seamless and efficient.
- Users highlight that ServiceTitan's robust analytics and reporting features provide valuable insights into business performance, helping users make informed decisions. Meanwhile, ServiceTrade's real-time job tracking capabilities are noted as a significant advantage for companies needing immediate updates on job progress.
- G2 reviewers indicate that ServiceTitan is particularly favored by small businesses, which make up a large portion of its user base. This focus on small business needs is reflected in its comprehensive feature set designed to support various aspects of field service management, while ServiceTrade appeals to a broader range of industries, including mechanical and fire security sectors.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
ServiceTitan
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
8.8
295
8.7
47
Ease of Use
8.4
300
8.9
47
Ease of Setup
6.8
227
8.4
32
Ease of Admin
8.0
197
9.1
34
Quality of Support
7.8
290
9.1
47
Has the product been a good partner in doing business?
8.7
198
9.4
34
Product Direction (% positive)
9.1
289
9.5
44
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
84
Not enough data
6.8
80
Not enough data
Before the Job
7.4
188
8.5
22
8.9
211
7.7
22
8.4
200
8.3
23
8.4
194
9.1
17
On the Job
8.6
200
8.3
21
7.8
203
8.3
22
7.3
183
8.8
15
8.5
206
8.0
20
8.1
175
7.4
7
After the Job
8.4
209
8.3
21
8.3
203
8.3
21
8.7
206
8.8
18
7.9
185
9.5
17
Agentic AI - Field Service Management
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and ServiceTrade are categorized as Field Service Management and HVAC
Unique Categories
ServiceTitan is categorized as Pest Control
ServiceTrade is categorized as Inspection Management
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
38.1%
Consumer Services
23.3%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.7%
Construction
30.2%
Facilities Services
15.1%
Consumer Services
5.7%
Telecommunications
3.8%
Real Estate
3.8%
Other
41.5%
Alternatives
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
ServiceTrade has no discussions with answers
