Compare ServiceSkills and Skillsoft Percipio Platform 
Featured Products
At a Glance
Market Segments
Mid-Market (44.1% of reviews)
Enterprise (68.0% of reviews)
Entry-Level Pricing
$3,990.00 25 Learners Per Year
No pricing available
ServiceSkills
Star Rating
(147)4.8 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
$3,990.00 25 Learners Per Year
Browse all 3 pricing plansSkillsoft Percipio Platform
Star Rating
(103)4.1 out of 5
Market Segments
Enterprise (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Skillsoft Percipio PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceSkills excels in user satisfaction, boasting a significantly higher overall rating compared to Skillsoft. Users appreciate the "endless amount of training options" and the helpful staff, which contributes to a more positive learning experience.
- According to verified reviews, ServiceSkills offers a smoother implementation process, with users highlighting the intuitive setup that allows for easy customization of training topics. In contrast, Skillsoft's recent updates have improved user-friendliness, but some users still find it less straightforward during initial setup.
- Reviewers mention that ServiceSkills provides a diverse range of training types, which helps employees grow in their roles. Users specifically noted how the courses cover various scenarios, enhancing their team's skills. Skillsoft, while offering a robust content library, is often seen as less tailored to specific organizational needs.
- Users say that ServiceSkills shines in its quality of support, receiving high praise for responsiveness and helpfulness. In comparison, while Skillsoft's customer support is noted as good, it doesn't reach the same level of satisfaction as reported by ServiceSkills users.
- Reviewers highlight that ServiceSkills has a strong focus on content delivery and tracking, with features that allow for effective monitoring of employee progress. Skillsoft's Percipio platform is recognized for its interactive design and course recommendations, but some users feel it lacks the same depth in tracking capabilities.
- According to recent feedback, ServiceSkills is particularly favored by mid-market companies, which make up a large portion of its user base. Skillsoft, on the other hand, is more popular among enterprise-level organizations, which may affect the relevance of its offerings for smaller businesses.
Pricing
Entry-Level Pricing
ServiceSkills
Up to 25 Learners Annually
$3,990.00
25 Learners Per Year
- Small Biz
Skillsoft Percipio Platform
No pricing availableFree Trial
ServiceSkills
Free Trial is available
Skillsoft Percipio Platform
Free Trial is available
Ratings
Meets Requirements
9.5
133
8.8
84
Ease of Use
9.4
134
8.2
85
Ease of Setup
9.3
123
7.8
27
Ease of Admin
9.2
122
7.6
25
Quality of Support
9.8
131
8.4
66
Has the product been a good partner in doing business?
9.8
122
8.7
21
Product Direction (% positive)
9.6
124
6.8
81
Features by Category
Functionality
Not enough data
8.3
10
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
9.4
9
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
10
|
Verified
Not enough data
8.5
9
|
Verified
Content
Not enough data
8.5
12
|
Verified
Not enough data
8.3
12
|
Verified
Platform Reporting and Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
5
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - Technical Skills Development
Not enough data
Not enough data
Training & eLearning
Feature Not Available
8.3
31
9.5
41
8.8
55
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
9.5
43
8.8
43
9.6
44
8.8
42
Not enough data
8.6
36
Feature Not Available
8.3
31
9.4
33
8.8
33
9.2
30
|
Verified
8.8
31
9.5
41
8.8
55
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
9.4
33
8.8
33
9.5
41
8.8
55
Courses
8.2
35
Not enough data
9.5
44
8.7
5
9.4
43
8.7
5
8.4
37
8.0
5
9.1
39
8.7
5
8.3
34
8.3
5
Administration
9.3
39
Not enough data
9.5
39
Not enough data
9.5
39
9.0
5
Compatibility
7.3
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Skill management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Customer Assistance
Not enough data
Not enough data
Platform Customization
Not enough data
Not enough data
Agentic AI - Online Learning Platform
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Feature Not Available
8.6
12
Feature Not Available
7.8
13
9.1
30
8.2
18
Feature Not Available
8.6
12
Course Delivery
9.4
30
8.5
18
9.2
31
9.0
18
9.3
31
8.4
16
Course Management
Feature Not Available
7.3
11
8.7
22
8.6
11
9.2
27
8.5
13
8.3
21
Not enough data
LMS Marketplace
Feature Not Available
8.9
6
Feature Not Available
8.1
7
Feature Not Available
8.1
6
Interface
8.8
19
8.3
7
7.0
11
8.5
9
Training & eLearning
9.5
43
8.8
43
9.6
44
8.8
42
Feature Not Available
8.3
31
8.8
32
8.4
37
9.4
33
8.8
33
9.2
30
|
Verified
8.8
31
9.5
41
8.8
55
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceSkills and Skillsoft Percipio Platform are categorized as Online Course Providers and Corporate Learning Management Systems
Unique Categories
ServiceSkills has no unique categories
Skillsoft Percipio Platform is categorized as Technical Skills Development, Skills Management, eLearning Content, Learning Experience Platforms (LXP), Online Learning Platform, and Course Authoring
Reviews
Reviewers' Company Size
ServiceSkills
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skillsoft Percipio Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
5.5%
Insurance
5.5%
Automotive
4.8%
Consumer Services
4.8%
Retail
4.8%
Other
74.5%
Information Technology and Services
15.5%
Higher Education
7.2%
Government Administration
6.2%
Education Management
5.2%
Financial Services
4.1%
Other
61.9%
Alternatives
Discussions
Are these courses also for Learning Management Systems?
1 Comment
Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
1 Comment
Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
1 Comment
Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
Is skillsoft any good?
1 Comment
DR
Definitely! You can do a free trial for your organization to try it out. My favorite part are the aspire career based journeys and the completion badges.Read more
Skillsoft Percipio Platform has no more discussions with answers
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