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# ServiceNow Strategic Portfolio Management vs Smartsheet Comparison - What are their main differences?

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ServiceNow Strategic...Smartsheet[+ Add Product](#)

Pricing

**ServiceNow Strategic Portfolio Management**
No pricing available

**Smartsheet**
Free Trial

**$9.00** 1 user Per Month · Pro

**Pricing Insights**
from reviews

Time to Implement

**ServiceNow Strategic Portfolio Management**
4 months

Based on 6 responses

**Smartsheet**
2 monthsFaster

Based on 263 responses

Return on Investment

**ServiceNow Strategic Portfolio Management**
11 months

Based on 6 responses

**Smartsheet**
10 months1 month sooner

Based on 220 responses

Perceived Cost

**ServiceNow Strategic Portfolio Management**
$$$$$

**Smartsheet**
$$$$$

Average Discount

**ServiceNow Strategic Portfolio Management**
12%4% more

**Smartsheet**
8%

**Pros & Cons**
from reviews

**ServiceNow Strategic Portfolio Management**
[
Project Management (37)
](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews?filters%5Bsentiment_snippet%5D=1093563&qs=pros-and-cons#reviews)[
Ease of Use (30)
](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews?filters%5Bsentiment_snippet%5D=1093110&qs=pros-and-cons#reviews)[
Learning Curve (24)
](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews?filters%5Bsentiment_snippet%5D=1093270&qs=pros-and-cons#reviews)[
Learning Difficulty (22)
](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews?filters%5Bsentiment_snippet%5D=1093215&qs=pros-and-cons#reviews)

**Smartsheet**
[
Ease of Use (2360)
](https://www.g2.com/products/smartsheet/reviews?filters%5Bsentiment_snippet%5D=1710437&qs=pros-and-cons#reviews)[
Project Management (1666)
](https://www.g2.com/products/smartsheet/reviews?filters%5Bsentiment_snippet%5D=1710160&qs=pros-and-cons#reviews)[
Learning Curve (1183)
](https://www.g2.com/products/smartsheet/reviews?filters%5Bsentiment_snippet%5D=1712308&qs=pros-and-cons#reviews)[
Missing Features (899)
](https://www.g2.com/products/smartsheet/reviews?filters%5Bsentiment_snippet%5D=1710266&qs=pros-and-cons#reviews)

Integrations

**ServiceNow Strategic Portfolio Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd674051aa4dc7d0dfc8b7737b799e0b/aws-bedrock.jpg "Product Avatar Image")

AWS Bedrock

](https://www.g2.com/products/aws-bedrock/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbc216204b9197e5c0a1b6ac81e9b7e1/azure-devops-server.png "Product Avatar Image")

Azure DevOps Server

](https://www.g2.com/products/azure-devops-server/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/servicenow-strategic-portfolio-management/integrations)

**Smartsheet**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d2eb52f559f75a44e84a8e52437b0e4d/ams360.png "Product Avatar Image")

AMS360

](https://www.g2.com/products/ams360/reviews)[
View all
](https://www.g2.com/products/smartsheet/integrations)

Screenshots

**ServiceNow Strategic Portfolio Management**
No screenshot available

**Smartsheet**
 ![Smartsheet screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/168394/lodestar-resource-management-build-team.png)

**Ratings**
from reviews

Meets Requirements

**ServiceNow Strategic Portfolio Management**

**8.7** /10

Based on 124 responses

**Smartsheet**

**8.5** /10

Based on 19,184 responses

Ease of Use

**ServiceNow Strategic Portfolio Management**

**7.7** /10

Based on 186 responses

**Smartsheet**

**8.4** /10

Based on 19,497 responses

Ease of Setup

**ServiceNow Strategic Portfolio Management**

**7.3** /10

Based on 111 responses

**Smartsheet**

**8.3** /10

Based on 11,159 responses

Ease of Admin

**ServiceNow Strategic Portfolio Management**

**7.8** /10

Based on 62 responses

**Smartsheet**

**8.5** /10

Based on 8,341 responses

Quality of Support

**ServiceNow Strategic Portfolio Management**

**8.3** /10

Based on 144 responses

**Smartsheet**

**8.3** /10

Based on 14,860 responses

Has the product been a good partner in doing business?

**ServiceNow Strategic Portfolio Management**

**8.5** /10

Based on 59 responses

**Smartsheet**

**8.6** /10

Based on 7,779 responses

Product Direction (% positive)

**ServiceNow Strategic Portfolio Management**

**8.4** /10

Based on 116 responses

**Smartsheet**

**8.6** /10

Based on 18,509 responses

**Features**
ratings from reviews

Project and Portfolio Management

**8.4** /10

Based on 49 responses

**8.0** /10

Based on 6,384 responses

Project Management

Not enough data

**8.3** /10

Based on 11,926 responses

Workflow Management

Not enough data

**7.0** /10

Based on 5,959 responses

Marketing Calendar

Not enough data

**7.6** /10

Based on 1,400 responses

Task Management

Not enough data

**7.9** /10

Based on 8,035 responses

Work Management

Not enough data

**7.8** /10

Based on 4,740 responses

Project Collaboration

Not enough data

**7.7** /10

Based on 8,344 responses

Strategic Portfolio Management

**8.3** /10

Based on 118 responses

Not enough data

Product Management

**8.8** /10

Based on 19 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
13.6%

Mid-Market(51-1000 emp.)
30.2%

Enterprise(\> 1000 emp.)
56.2%

Small-Business(50 or fewer emp.)
13.6%

Mid-Market(51-1000 emp.)
30.2%

Enterprise(\> 1000 emp.)
56.2%

Small-Business(50 or fewer emp.)
33.6%

Mid-Market(51-1000 emp.)
41.3%

Enterprise(\> 1000 emp.)
25.1%

Small-Business(50 or fewer emp.)
33.6%

Mid-Market(51-1000 emp.)
41.3%

Enterprise(\> 1000 emp.)
25.1%

**Reviewers' Industry**

[![ServiceNow Strategic Portfolio Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-strategic-portfolio-management.svg "ServiceNow Strategic Portfolio Management")](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews)
ServiceNow Strategic Portfolio Management

Information Technology and Services
23.5%

Hospital & Health Care
8.0%

Computer Software
4.3%

Financial Services
4.3%

Banking
3.7%

Other
56.1%

[![Smartsheet](https://images.g2crowd.com/uploads/product/hd_favicon/1545251244/smartsheet.svg "Smartsheet")](https://www.g2.com/products/smartsheet/reviews)
Smartsheet

Information Technology and Services
7.5%

Construction
7.3%

Hospital & Health Care
5.2%

Marketing and Advertising
4.5%

Computer Software
4.5%

Other
70.9%

Alternatives

**ServiceNow Strategic Portfolio Management Alternatives**

 ![Microsoft Project & Portfolio Management](https://images.g2crowd.com/uploads/product/hd_favicon/1500313790/microsoft-microsoft-project-portfolio-management.svg "Microsoft Project & Portfolio Management")

[
MS Project
](/products/microsoft-microsoft-project-portfolio-management/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Oracle Primavera](https://images.g2crowd.com/uploads/product/hd_favicon/56b248a7b6dba6b444c9caa1f618769d/oracle-primavera.svg "Oracle Primavera")

[
Oracle Primavera
](/products/oracle-primavera/reviews)

 ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")

[
monday AI Work Platform
](/products/monday-com/reviews)

**Smartsheet Alternatives**

 ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")

[
monday AI Work Platform
](/products/monday-com/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Asana](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana")

[
Asana
](/products/asana/reviews)

## ServiceNow Strategic... vs Smartsheet FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between Smartsheet vs ServiceNow Strategic...?

Smartsheet stands out for its higher Ease of Use and Mid-Market focus, while ServiceNow Strategic Portfolio Management is more Enterprise-oriented and scores higher on meeting requirements.

| [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | [ServiceNow Strategic Portfolio Management](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews) |
| --- | --- |
| 4.4/5 (22,710 reviews) | 4.1/5 (296 reviews) |
| Mid-Market | Enterprise |
| 8.3 | 7.3 |
| 8.3 | 8.3 |
| Centralizes project data and offers flexible, spreadsheet-style project management | Aligns strategic goals with execution and provides strong portfolio visibility |

### How do the pricing models of Smartsheet and ServiceNow Strategic... compare?

Smartsheet is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to ServiceNow Strategic Portfolio Management.

- **Smartsheet:** Reviewers note that while the per-user pricing can add up for larger teams, many find the value justified by the platform's capabilities and flexibility.
- **ServiceNow Strategic Portfolio Management:** Recent reviews highlight concerns about additional charges and unclear ROI, with several reviewers mentioning that the pricing climbs quickly and is perceived as expensive for the feature set.

### What are the best alternatives to Smartsheet and ServiceNow Strategic...?

The top three alternatives to Smartsheet and ServiceNow Strategic Portfolio Management are monday AI Work Platform, ClickUp, and Wrike.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5 (22,710 reviews) | Mid-Market | Per-user pricing can add up for larger teams | Centralizes project data and offers flexible, spreadsheet-style project management |
| [ServiceNow Strategic Portfolio Management](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews) | 4.1/5 (296 reviews) | Enterprise | Pricing climbs quickly and is perceived as expensive | Aligns strategic goals with execution and provides strong portfolio visibility |
| [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,150 reviews) | Small-Business | — | Highly rated for ease of use and automation capabilities |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,736 reviews) | Small-Business | — | Comprehensive feature set and strong customization |
| [Wrike](https://www.g2.com/products/wrike/reviews) | 4.2/5 (4,541 reviews) | Mid-Market | — | Robust project tracking and collaboration tools |

### Which Project Management features should I prioritize when comparing Smartsheet and ServiceNow Strategic...?

Buyers comparing Smartsheet and ServiceNow Strategic Portfolio Management should prioritize reporting, integrations, ease of use, automation, and portfolio visibility.

- **Reporting:** Reporting is the most frequently mentioned feature in reviews for both products, with Smartsheet reviewers highlighting dashboards and real-time updates, and ServiceNow Strategic Portfolio Management reviewers noting portfolio-level reporting and executive dashboards.
- **Integrations:** Smartsheet is cited in 269 reviews for its Jira integration, 28 for Confluence, and 26 for Microsoft 365; ServiceNow Strategic Portfolio Management is mentioned for Jira integration in 14 reviews.
- **Ease of Use:** Smartsheet scores 8.4, while ServiceNow Strategic Portfolio Management scores 7.7 on Ease of Use.
- **Automation:** Smartsheet reviewers frequently mention automation features for workflows and reminders; ServiceNow Strategic Portfolio Management reviewers highlight workflow automation for operational coordination.
- **Portfolio Visibility:** ServiceNow Strategic Portfolio Management is consistently praised for aligning strategy with execution and providing real-time portfolio visibility.

### What are the pros and cons of Smartsheet vs ServiceNow Strategic...?

Smartsheet's headline strength is its flexible, spreadsheet-style project management, while ServiceNow Strategic Portfolio Management excels at aligning strategic goals with execution and portfolio visibility.

- **Smartsheet strengths:** Centralizes project data, offers flexible grid and Gantt views, strong automation, and robust reporting and dashboard capabilities. More than 1,453 reviews mention its learning curve, and 1,197 cite missing features, but many highlight its ease of setup and familiar interface.
- **Smartsheet trade-offs:** Reviewers note a steep learning curve (1,453 mentions), complexity (414 mentions), and time-consuming setup (294 mentions). There are also 255 mentions of lack of integration and 173 of export issues.
- **ServiceNow Strategic Portfolio Management strengths:** Provides strong portfolio visibility, aligns strategy with execution, and offers robust resource and demand management. Reviewers highlight its roadmap views, AI-driven prioritization, and integration with Jira.
- **ServiceNow Strategic Portfolio Management trade-offs:** Reviewers mention a steep learning curve, complex configuration, and higher perceived cost. Some note that reporting is limited and often requires external tools like Tableau for deeper analysis.

### Is Smartsheet or ServiceNow Strategic... better for small businesses?

Smartsheet is the better fit for small businesses, as it is more frequently adopted by Mid-Market organizations and is praised for its ease of use and quick onboarding.

- **Smartsheet:** Mid-Market is the largest segment, with reviewers noting its approachable interface, fast setup, and suitability for teams scaling from small to larger deployments.
- **ServiceNow Strategic Portfolio Management:** Enterprise is the largest segment, and reviewers describe it as more complex and better suited for organizations with advanced portfolio management needs.

### Which Project Management platform has better integrations?

Smartsheet is favored for integrations, with significantly more reviewer-cited mentions and broader third-party tool support.

- **Smartsheet:** 269 reviews mention its Jira integration, 28 mention Confluence, and 26 mention Microsoft 365, highlighting strong connectivity with popular project and productivity tools.
- **ServiceNow Strategic Portfolio Management:** Jira integration is mentioned in 14 reviews, with reviewers noting its value for development teams but fewer overall integration mentions compared to Smartsheet.

### How do Smartsheet and ServiceNow Strategic... compare on customer support?

Smartsheet and ServiceNow Strategic Portfolio Management are rated equally on Quality of Support, both scoring 8.3, indicating parity in reviewer satisfaction.

- **Smartsheet:** Reviewers describe support as generally responsive and helpful, with some noting delays or the need for multiple follow-ups for complex issues.
- **ServiceNow Strategic Portfolio Management:** Reviewers report positive experiences with support, especially for onboarding and configuration, though some mention the need for experienced administrators for advanced setup.

### Which is easier to implement, Smartsheet or ServiceNow Strategic...?

Smartsheet scores higher on Ease of Setup (8.3 vs. 7.3), making it easier to implement than ServiceNow Strategic Portfolio Management.

- **Smartsheet:** Reviewers consistently highlight its straightforward onboarding, useful templates, and minimal training requirements for basic use, though advanced features may require more time to master.
- **ServiceNow Strategic Portfolio Management:** Reviewers note a steeper learning curve, with initial setup and configuration described as complex, especially for organizations with unique portfolio management processes.

### Which product has better Reporting?

Smartsheet is favored for Reporting, with reviewers citing its dashboards and real-time updates as key strengths.

- **Smartsheet:** Reporting is a top-cited feature, with reviewers praising dashboards, real-time visibility, and executive-level reporting. The platform is frequently mentioned for its ability to centralize and visualize project data.
- **ServiceNow Strategic Portfolio Management:** Reviewers note portfolio-level reporting and executive dashboards, but several mention that reporting is limited and often requires external tools like Tableau for deeper analysis.