Compare ServiceNow Store and Zapier 
Featured Products
At a Glance
Market Segments
Enterprise (60.0% of reviews)
Small-Business (71.2% of reviews)
Entry-Level Pricing
No pricing available
Free
ServiceNow Store
Star Rating
(18)4.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ServiceNow StoreZapier
Star Rating
(1,956)4.5 out of 5
Market Segments
Small-Business (71.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zapier excels in user-friendliness, making it a go-to choice for both beginners and experienced users. Many users appreciate how practical it feels once they start using it, with one reviewer highlighting its effectiveness in automating tasks like hiring interns, which previously required manual effort.
- Users say that ServiceNow Store provides a comprehensive platform for accessing various plugins and applications, acting as a single umbrella for functionalities. This centralized approach is praised for its ease of downloading and installing updates, which enhances the overall user experience.
- Reviewers mention that Zapier's implementation process is notably quick and intuitive, with many users highlighting the ease of setting up automations. This is particularly beneficial for small businesses looking to streamline their operations without extensive technical knowledge.
- According to verified reviews, ServiceNow Store shines with its user-friendly interface and optimal filters for advanced search, making it easier for users to find the applications they need. This feature is especially appreciated by enterprise users who require a wide range of solutions in one place.
- G2 reviewers indicate that while both platforms have similar star ratings, Zapier's significantly higher G2 Score reflects greater overall satisfaction among users. This is supported by a much larger volume of recent reviews, suggesting that Zapier is currently more aligned with user needs and expectations.
- Users highlight that while ServiceNow Store offers a robust selection of free apps, Zapier's ability to automate complex workflows with ease makes it a more versatile tool for everyday tasks. Reviewers note that Zapier's co-pilot feature simplifies the automation process, allowing users to control various applications seamlessly.
Pricing
Entry-Level Pricing
ServiceNow Store
No pricing availableZapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
ServiceNow Store
No trial information availableZapier
Free Trial is available
Ratings
Meets Requirements
9.8
8
9.0
1,649
Ease of Use
9.8
8
8.6
1,680
Ease of Setup
9.7
6
8.6
1,165
Ease of Admin
9.7
6
8.8
768
Quality of Support
9.8
8
8.4
1,366
Has the product been a good partner in doing business?
9.7
6
8.8
719
Product Direction (% positive)
8.1
6
8.9
1,603
Features by Category
Development
Not enough data
9.1
700
Not enough data
8.3
360
|
Verified
Not enough data
9.0
452
|
Verified
Not enough data
9.2
486
|
Verified
Not enough data
8.5
366
|
Verified
Not enough data
8.7
351
Not enough data
8.0
317
Management
Not enough data
8.7
377
|
Verified
Not enough data
8.5
377
|
Verified
Not enough data
8.6
357
|
Verified
Not enough data
8.6
350
|
Verified
Not enough data
8.4
322
Security
Not enough data
8.7
327
|
Verified
Not enough data
8.8
330
|
Verified
Not enough data
8.7
322
|
Verified
Integration Options
Not enough data
8.7
320
|
Verified
Not enough data
8.4
314
|
Verified
Not enough data
8.0
307
|
Verified
Not enough data
8.0
292
|
Verified
Deployment
Not enough data
8.1
290
Not enough data
8.6
302
Customization - AI Agent Builders
Not enough data
8.5
42
Not enough data
8.5
40
Not enough data
8.2
39
Functionality - AI Agent Builders
Not enough data
8.5
41
Not enough data
8.2
39
Not enough data
8.2
37
Not enough data
7.9
37
Data and Analytics - AI Agent Builders
Not enough data
7.8
38
Not enough data
7.6
36
Not enough data
8.0
35
Integration - AI Agent Builders
Not enough data
8.9
43
Not enough data
8.7
38
Not enough data
8.7
36
Not enough data
8.6
40
Workflow Design & Integration - AI Orchestration
Not enough data
8.4
24
Not enough data
9.2
24
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.0
23
Not enough data
8.2
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.2
23
Not enough data
7.2
24
Not enough data
7.5
23
Not enough data
7.0
23
Not enough data
7.1
23
Not enough data
7.3
22
Governance & Compliance Controls - AI Orchestration
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
7.6
22
Not enough data
7.3
21
Not enough data
7.3
22
Agentic AI - Productivity Bots
Not enough data
8.3
104
Not enough data
8.8
112
Not enough data
7.6
89
Not enough data
7.6
91
Categories
Categories
Shared Categories
ServiceNow Store and Zapier are categorized as API Marketplace
Unique Categories
ServiceNow Store has no unique categories
Reviews
Reviewers' Company Size
ServiceNow Store
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.7%
Computer Software
14.3%
Computer & Network Security
14.3%
Telecommunications
7.1%
Logistics and Supply Chain
7.1%
Other
21.4%
Marketing and Advertising
16.6%
Information Technology and Services
10.0%
Computer Software
9.3%
Real Estate
3.9%
Internet
3.7%
Other
56.5%
Alternatives
Discussions
ServiceNow Store has no discussions with answers
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
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