# ServiceNow Governance, Risk, and Compliance (GRC) vs VComply Comparison --- ## AI Generated Summary - **G2 reviewers report** that ServiceNow Governance, Risk, and Compliance (GRC) excels in providing a comprehensive platform for managing compliance, with users highlighting its ability to consolidate policies, controls, risk assessments, audits, and incidents into one interface, offering real-time visibility across the entire GRC program. - **Users say** that VComply stands out for its exceptional customer support, with many praising the professional guidance received during implementation. Reviewers appreciate how the support team assists in setting achievable goals, making the onboarding process feel tailored to their needs. - **According to verified reviews** , ServiceNow GRC has a higher overall satisfaction score, indicating that users find it to be a more robust solution for enterprise-level risk management, particularly for organizations already embedded in the ServiceNow ecosystem. - **Reviewers mention** that VComply is notably user-friendly, with intuitive modules that make it easy to access and attest to policies. This ease of use is a significant advantage for teams looking for a straightforward compliance management tool. - **G2 reviewers highlight** that while ServiceNow GRC has a solid implementation process, some users have noted challenges with configuration, suggesting that it may require more time and effort to tailor the platform to specific organizational workflows compared to VComply. - **Users report** that VComply's flexibility and scalability are key benefits, allowing organizations to adapt the platform as their compliance needs evolve. This adaptability is particularly appealing for mid-market companies looking for a solution that grows with them. | | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | | **Total Reviews** | 108 | 51 | | **Largest Market Segment** | Enterprise (62.7% of reviews) | Mid-Market (60.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### ServiceNow Governance, Risk, and Compliance (GRC) Pros: - Automation (5 reviews) - Compliance Management (5 reviews) Cons: - Complex Setup (2 reviews) - Expensive (2 reviews) ### VComply Pros: - Compliance Management (3 reviews) - Customer Support (3 reviews) Cons: - Confusing Terminology (1 reviews) - Confusion (1 reviews) --- ## Ratings Comparison | Rating | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Meets Requirements** | 8.6 (38 reviews) | 8.9 (30 reviews) | | **Ease of Use** | 8.0 (76 reviews) | 8.8 (32 reviews) | | **Ease of Setup** | 7.8 (30 reviews) | 8.7 (26 reviews) | | **Ease of Admin** | 7.7 (17 reviews) | 8.8 (26 reviews) | | **Quality of Support** | 8.3 (60 reviews) | 9.2 (30 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (17 reviews) | 9.7 (26 reviews) | | **Product Direction (% positive)** | 9.0 (36 reviews) | 9.1 (27 reviews) | --- ## Pricing ### ServiceNow Governance, Risk, and Compliance (GRC) #### Entry-Level Pricing No pricing available #### Free Trial Yes ### VComply #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Data Privacy Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Functionality | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Data Subject Access Requests** | Not enough data | Not enough data | | **Identity Verification** | Not enough data | Not enough data | | **Privacy Impact Assessments** | Not enough data | Not enough data | | **Data Mapping - survey-based** | Not enough data | Not enough data | | **Data Mapping - automated** | Not enough data | Not enough data | | **Data Discovery** | Not enough data | Not enough data | | **Data Classification** | Not enough data | Not enough data | | **De-identification/pseudonymization** | Not enough data | Not enough data | | **Breach notification** | Not enough data | Not enough data | | **Consent management** | Feature Not Available | Not enough data | | **Website tracking scanning** | Feature Not Available | Not enough data | | **Data access governance** | Not enough data | Not enough data | ### Privacy Impact Assessment (PIA) | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Functionality | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Centralized platform** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Workflow** | Not enough data | Not enough data | | **Reporting and analytics** | Not enough data | Not enough data | ### Vendor Security and Privacy Assessment | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Functionality | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Customized Vendor Pages** | Not enough data | Not enough data | | **Centralized Vendor Catalog** | Not enough data | Not enough data | | **Questionnaire Templates** | Not enough data | Not enough data | | **User Access Control** | Not enough data | Not enough data | #### Risk assessment | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Risk Scoring** | Not enough data | Not enough data | | **4th Party Assessments** | Not enough data | Not enough data | | **Monitoring And Alerts** | Not enough data | Not enough data | | **AI Monitoring** | Not enough data | Not enough data | #### Generative AI - Vendor Security and Privacy Assessment | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Text Summarization** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | ### Business Continuity Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Planning | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Program Management** | Not enough data | Not enough data | | **Resource Modelling** | Not enough data | Not enough data | | **Recovery Plans** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Execution | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Crisis Management** | Not enough data | Not enough data | | **Emergency Notifications** | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | #### Analytics | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Business Impact Analysis** | Not enough data | Not enough data | | **Plan Reporting** | Not enough data | Not enough data | | **Recovery KPIs** | Not enough data | Not enough data | #### Integration | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Integrated Risk Management** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **EMNS** | Not enough data | Not enough data | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Business Continuity Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | #### Generative AI- Business Continuity Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Automated Plan Generation** | Not enough data | Not enough data | | **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | ### Environmental, Social, and Governance (ESG) Reporting | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.1/10 | 10 | | **VComply** | N/A | N/A | #### Data Collection | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Data Types** | 8.3 (10 reviews) | Not enough data | | **Data Sources** | 7.7 (10 reviews) | Not enough data | | **Third Party** | Feature Not Available | Not enough data | #### Reporting | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Ratings** | 8.3 (10 reviews) | Not enough data | | **Investment** | Feature Not Available | Not enough data | | **Public** | 8.0 (10 reviews) | Not enough data | #### Integration | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Governance, Risk & Compliance** | 8.7 (10 reviews) | Not enough data | | **Finance** | 8.5 (9 reviews) | Not enough data | | **Environmental, Quality and Safety Management** | 8.5 (10 reviews) | Not enough data | #### Risk Management - Environmental, Social, and Governance (ESG) Reporting | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Communications** | 8.1 (6 reviews) | Not enough data | | **Risk Identification** | 7.5 (6 reviews) | Not enough data | | **Risk Assessment** | 7.8 (6 reviews) | Not enough data | | **Strategic Planning** | 8.0 (5 reviews) | Not enough data | #### Reporting - Environmental, Social, and Governance (ESG) Reporting | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Benchmarking & Competitive Analysis** | Feature Not Available | Not enough data | | **Actionable Insights** | 8.3 (5 reviews) | Not enough data | | **AI-Enabled ESG Reporting** | 7.8 (6 reviews) | Not enough data | | **Performance Tracking** | 8.3 (6 reviews) | Not enough data | | **Compliance Reporting** | Not enough data | Not enough data | #### Agentic AI - Environmental, Social, and Governance (ESG) Reporting | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | ### Third Party & Supplier Risk Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Risk Assessment | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Scoring** | Not enough data | Not enough data | | **AI** | Not enough data | Not enough data | #### Risk Control | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Reviews** | Not enough data | Not enough data | | **Policies** | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | #### Monitoring | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Vendor Performance** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Oversight** | Not enough data | Not enough data | #### Reporting | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Templates** | Not enough data | Not enough data | | **Centralized Data** | 7.7 (5 reviews) | Not enough data | | **360 View** | Not enough data | Not enough data | #### Agentic AI - Third Party & Supplier Risk Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Adaptive Learning** | Feature Not Available | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Audit Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | | **AI Text Generation** | Feature Not Available | Not enough data | #### Workflows - Audit Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Planning & Scheduling** | Not enough data | Not enough data | #### Documentation - Audit Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Templates & Forms** | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | #### Reporting & Analytics - Audit Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Dashboard** | Not enough data | Not enough data | | **Audit Performance** | Not enough data | Not enough data | | **Industry Compliance** | Not enough data | Not enough data | ### Policy Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Platform AI Features - Policy Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Reports** | Feature Not Available | Not enough data | | **Workflow Management** | Feature Not Available | Not enough data | ### Regulatory Change Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Regulatory Change Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | ### Operational Risk Management | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Operational Risk Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Operational Risk Methodology** | Not enough data | Not enough data | | **Operational Risk Classification** | Not enough data | Not enough data | | **Operational Risk Identification** | Not enough data | Not enough data | #### Business Resilience | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Business Continuity** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Tasks** | Not enough data | Not enough data | #### Agentic AI - Operational Risk Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Proactive Assistance** | Feature Not Available | Not enough data | ### Security Compliance | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A | | **VComply** | N/A | N/A | #### Generative AI - Security Compliance | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Predictive Risk** | Not enough data | Not enough data | | **Automated Documentation** | Not enough data | Not enough data | ### Enterprise Risk Management (ERM) | Product | Score | Reviews | |---|---|---| | **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.7/10 | 40 | | **VComply** | N/A | N/A | #### Risk Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Risk Identification** | 9.4 (11 reviews) | Not enough data | | **Risk Classification** | Not enough data | Not enough data | | **Risk Methodology** | 8.1 (6 reviews) | Not enough data | | **Goals Monitoring** | 9.0 (5 reviews) | Not enough data | #### Business Continuity Management | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Recovery Plans** | Not enough data | Not enough data | | **Procedure Templates** | 7.7 (5 reviews) | Not enough data | | **Crisis Management** | Not enough data | Not enough data | #### Generative AI | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Platform | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Integration** | 8.8 (11 reviews) | Not enough data | | **Security & Privacy** | 9.6 (14 reviews) | 10.0 (5 reviews) ✓ Verified | | **Mobile Access** | Not enough data | Not enough data | | **Flexibility** | 7.9 (21 reviews) | Not enough data | #### Services | Feature | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Implementation** | 8.9 (6 reviews) | 9.7 (5 reviews) ✓ Verified | | **Training & Learning** | Not enough data | Not enough data | | **Customer Support** | Not enough data | 10.0 (5 reviews) ✓ Verified | | **Professional Services** | Not enough data | 10.0 (5 reviews) ✓ Verified | --- ## Categories **Shared Categories (5):** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm), [Policy Management Software](https://www.g2.com/categories/policy-management), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Regulatory Change Management Software](https://www.g2.com/categories/regulatory-change-management), [Audit Management Software](https://www.g2.com/categories/audit-management) **Unique to ServiceNow Governance, Risk, and Compliance (GRC) (7):** [Environmental, Social, and Governance (ESG) Reporting Software](https://www.g2.com/categories/environmental-social-and-governance-esg-reporting), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management), [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia) --- ## Reviewer Demographics ### By Company Size | Segment | ServiceNow Governance, Risk, and Compliance (GRC) | VComply | |---|---|---| | **Small-Business** | 13.3% | 16.7% | | **Mid-Market** | 24.0% | 60.4% | | **Enterprise** | 62.7% | 22.9% | ### By Industry #### ServiceNow Governance, Risk, and Compliance (GRC) - **Retail:** 9.5% - **Insurance:** 9.5% - **Banking:** 9.5% - **Financial Services:** 7.9% - **Information Technology and Services:** 6.3% - **Consulting:** 4.8% - **Hospital & Health Care:** 4.8% - **Government Administration:** 3.2% - **Computer Software:** 3.2% - **Pharmaceuticals:** 3.2% - **Other:** 38.1% #### VComply - **Hospital & Health Care:** 14.6% - **Non-Profit Organization Management:** 12.5% - **Financial Services:** 8.3% - **Import and Export:** 6.3% - **Electrical/Electronic Manufacturing:** 4.2% - **Consumer Goods:** 4.2% - **Mental Health Care:** 4.2% - **Outsourcing/Offshoring:** 4.2% - **Retail:** 4.2% - **Venture Capital & Private Equity:** 4.2% - **Other:** 33.3% --- ## Alternatives ### Alternatives to ServiceNow Governance, Risk, and Compliance (GRC) - [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1618 reviews) - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) — 3.6/5 stars (20 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2688 reviews) - [IBM OpenPages](https://www.g2.com/products/ibm-openpages/reviews) — 4.2/5 stars (76 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews) - [SAI360](https://www.g2.com/products/sai360/reviews) — 4.2/5 stars (122 reviews) - [Diligent One Platform](https://www.g2.com/products/diligent-one-platform/reviews) — 4.3/5 stars (154 reviews) - [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.3/5 stars (597 reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (810 reviews) ### Alternatives to VComply - [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1618 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (810 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2688 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews) - [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.3/5 stars (597 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.7/5 stars (1677 reviews) - [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1334 reviews) --- ## Top Discussions ### ServiceNow Governance, Risk, and Compliance (GRC) No discussions available for this product. ### VComply No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicenow-governance-risk-and-compliance-grc-vs-vcomply)