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# ServiceNow Security Operations vs Wazuh Comparison - What are their main differences?

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ServiceNow Security OperationsWazuh[+ Add Product](#)

Reviews

**ServiceNow Security Operations** [

4.3/5(85)

](https://www.g2.com/products/servicenow-security-operations/reviews#reviews)

**Wazuh** [

4.5/5(72)

](https://www.g2.com/products/wazuh/reviews#reviews)

Pricing

**ServiceNow Security Operations**
Free Trial

No pricing available

**Wazuh**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**ServiceNow Security Operations**
4 months

Based on 9 responses

**Wazuh**
2 monthsFaster

Based on 8 responses

Return on Investment

**ServiceNow Security Operations**
14 months1 month sooner

Based on 9 responses

**Wazuh**
15 months

Based on 7 responses

Perceived Cost

**ServiceNow Security Operations**
Not enough reviews yet

**Wazuh**
$$$$$

Average Discount

**ServiceNow Security Operations**
Not enough reviews yet

**Wazuh**
Not enough reviews yet

Pros & Cons

**ServiceNow Security Operations**
[
Integration Capabilities (9)
](https://www.g2.com/products/servicenow-security-operations/reviews?filters%5Bsentiment_snippet%5D=1498804&qs=pros-and-cons#reviews)[
Integration Support (9)
](https://www.g2.com/products/servicenow-security-operations/reviews?filters%5Bsentiment_snippet%5D=1498970&qs=pros-and-cons#reviews)[
Difficult Setup (4)
](https://www.g2.com/products/servicenow-security-operations/reviews?filters%5Bsentiment_snippet%5D=2100516&qs=pros-and-cons#reviews)[
Integration Issues (4)
](https://www.g2.com/products/servicenow-security-operations/reviews?filters%5Bsentiment_snippet%5D=2100636&qs=pros-and-cons#reviews)

**Wazuh**
[
Ease of Use (3)
](https://www.g2.com/products/wazuh/reviews?filters%5Bsentiment_snippet%5D=1744703&qs=pros-and-cons#reviews)[
Affordable (2)
](https://www.g2.com/products/wazuh/reviews?filters%5Bsentiment_snippet%5D=2465711&qs=pros-and-cons#reviews)[
Complex Interface (2)
](https://www.g2.com/products/wazuh/reviews?filters%5Bsentiment_snippet%5D=2465637&qs=pros-and-cons#reviews)[
Not User-Friendly (2)
](https://www.g2.com/products/wazuh/reviews?filters%5Bsentiment_snippet%5D=1742769&qs=pros-and-cons#reviews)

Integrations

**ServiceNow Security Operations**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88cb4a07f1d7ddba9fe4866d91b16ece/akamai-api-security.jpeg "Product Avatar Image")

Akamai API Security

](https://www.g2.com/products/akamai-api-security/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-aws-platform.png "Product Avatar Image")

Amazon AWS Platform

](https://www.g2.com/products/amazon-aws-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-route-53.jpg "Product Avatar Image")

Amazon Route 53

](https://www.g2.com/products/amazon-route-53/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a7a925cc43d97814fa81ec2d6c06f45/amazon-web-services-ai.jpeg "Product Avatar Image")

Amazon Web Services AI

](https://www.g2.com/products/amazon-web-services-ai/reviews)[
View all
](https://www.g2.com/products/servicenow-security-operations/integrations)

**Wazuh**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-cloudtrail.jpg "Product Avatar Image")

AWS CloudTrail

](https://www.g2.com/products/aws-cloudtrail/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_502edbf6187fbd277b0968c085d60a02/textaify-discord.jpg "Product Avatar Image")

Discord

](https://www.g2.com/products/textaify-discord/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5837e273a4c3cb67895b3aa9d2e5953b/forticlient.jpg "Product Avatar Image")

FortiClient

](https://www.g2.com/products/forticlient/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d20584aae28e7a36c33465b06918a4db/grafana.jpg "Product Avatar Image")

Grafana Labs

](https://www.g2.com/products/grafana-labs/reviews)[
View all
](https://www.g2.com/products/wazuh/integrations)

Screenshots

**ServiceNow Security Operations**
 ![ServiceNow Security Operations screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1448864/SIR_Workspace_-_Z.jpg)

**Wazuh**
 ![Wazuh screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/158208/07-Wazuh-Incident-Response-op.png)

Ratings

Meets Requirements

**ServiceNow Security Operations**

8.7

8.733

**Wazuh**

8.7

8.754

Ease of Use

**ServiceNow Security Operations**

8.2

8.258

**Wazuh**

8.6

8.655

Ease of Setup

**ServiceNow Security Operations**

7.8

7.845

**Wazuh**

8.1

8.136

Ease of Admin

**ServiceNow Security Operations**

8.3

8.312

**Wazuh**

8.6

8.628

Quality of Support

**ServiceNow Security Operations**

8.4

8.436

**Wazuh**

8.4

8.452

Has the product been a good partner in doing business?

**ServiceNow Security Operations**

8.8

8.811

**Wazuh**

8.5

8.523

Product Direction (% positive)

**ServiceNow Security Operations**

9.0

9.034

**Wazuh**

9.1

9.151

Features

Incident Response[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

9.0

14

8.1

33

Response

Resolution Automation

8.8(won by 0.8)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

26

Resolution Guidance

9.0(won by 1.0)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

24

System Isolation

8.3(won by 0.3)

8

8.0

24

Threat Intelligence

8.9(won by 0.2)

9

8.7

30

Incident Investigation

Not enough data

Not enough data

Records

Incident Logs

9.2(won by 0.1)

10

9.1

31

Incident Reports

8.8(won by 0.4)

10

8.4

30

Management

Incident Alerts

9.2(won by 0.3)

8

8.9

30

Incident Case Management

9.1(won by 1.2)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

24

Workflow Management

9.4(won by 1.3)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

23

Generative AI

AI Text Generation

Not enough data

7.3(won by default)

11

AI Text Summarization

Not enough data

7.0(won by default)

11

Generative AI

Not enough data

Not enough data

Additional Functionality

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

API

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Financial Data Protection

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Virus Definition Update

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Risk-Based Vulnerability Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

9.1

9

Not enough data

Risk Analysis

Risk Scoring

9.2(won by default)

6

Not enough data

Reporting

8.9(won by default)

6

Not enough data

Risk-Prioritization

9.5(won by default)

7

Not enough data

Vulnerability Assesment

Vulnerability Scanning

9.4(won by default)

9

Not enough data

Vulnerability Intelligence

9.5(won by default)

7

Not enough data

Contextual Data

9.0(won by default)

7

Not enough data

Dashboards

9.7(won by default)

6

Not enough data

Automation

Automated Remediation

9.0(won by default)

7

Not enough data

Workflow Automation

8.6(won by default)

6

Not enough data

Security Testing

8.9(won by default)

6

Not enough data

Test Automation

8.9(won by default)

6

Not enough data

Security Orchestration, Automation, and Response (SOAR)[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

9.3

37

Not enough data

Automation

Workflow Mapping

9.8(won by default)

7

Not enough data

Workflow Automation

9.4(won by default)

19

Not enough data

Automated Remediation

8.8(won by default)

14

Not enough data

Log Monitoring

9.5(won by default)

7

Not enough data

Orchestration

Security Orchestration

8.3(won by default)

26

Not enough data

Data Collection

9.3(won by default)

14

Not enough data

Threat Intelligence

9.6(won by default)

8

Not enough data

Data Visualization

9.3(won by default)

14

Not enough data

Response

Alerting

9.4(won by default)

14

Not enough data

Performance Baselin

9.4(won by default)

8

Not enough data

High Availability/Disaster Recovery

9.4(won by default)

6

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Endpoint Detection & Response (EDR)[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

Not enough data

Services - Endpoint Detection & Response (EDR) 

Managed Services

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Event Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

Threat Intelligence[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Orchestration

Asset Management

Not enough data

Not enough data

Security Workflow Automation

Not enough data

Not enough data

Deployment

Not enough data

Not enough data

Sandboxing

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Information

Proactive Alerts

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Intelligence Reports

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Personalization

Endpoint Intelligence

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Dynamic/Code Analysis

Not enough data

Not enough data

Event Analysis

Not enough data

Not enough data

Web-Application Security

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generate Attack Scenarios

Not enough data

Not enough data

Generate Threat Detection Rules

Not enough data

Not enough data

Generate Threat Summaries

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Threat Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Behavior Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Profiling

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Network Scanning

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Network Provisioning

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ServiceNow Security Operations](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-security-operations.svg "ServiceNow Security Operations")](https://www.g2.com/products/servicenow-security-operations/reviews)

ServiceNow Security Operations

Small-Business(50 or fewer emp.)

17.8%

Mid-Market(51-1000 emp.)

23.3%

Enterprise(\> 1000 emp.)

58.9%

[![Wazuh](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d31602793a3055a5482a48147140ea9/wazuh.png "Wazuh")](https://www.g2.com/products/wazuh/reviews)

Wazuh

Small-Business(50 or fewer emp.)

48.6%

Mid-Market(51-1000 emp.)

38.6%

Enterprise(\> 1000 emp.)

12.9%

Small-Business

(50 or fewer emp.)

17.8%

48.6%

Mid-Market

(51-1000 emp.)

23.3%

38.6%

Enterprise

(\> 1000 emp.)

58.9%

12.9%

Reviewers' Industry

[![ServiceNow Security Operations](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-security-operations.svg "ServiceNow Security Operations")](https://www.g2.com/products/servicenow-security-operations/reviews)
ServiceNow Security Operations

Information Technology and Services

23.2%

Computer & Network Security

16.1%

Financial Services

8.9%

Computer Software

7.1%

Hospital & Health Care

7.1%

Other

37.5%

[![Wazuh](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d31602793a3055a5482a48147140ea9/wazuh.png "Wazuh")](https://www.g2.com/products/wazuh/reviews)
Wazuh

Information Technology and Services

38.6%

Computer & Network Security

22.9%

Computer Software

10.0%

Security and Investigations

4.3%

Hospital & Health Care

4.3%

Other

20.0%

Alternatives

**ServiceNow Security Operations Alternatives**

 ![Tines Stories](https://images.g2crowd.com/uploads/product/hd_favicon/308aa01878587e0f4031de9fd36cb216/tines-stories.svg "Tines Stories")

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Tines Stories
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Sumo Logic
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CrowdStrike Falcon Endpoint...
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[
KnowBe4 PhishER/PhishER Plus
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**Wazuh Alternatives**

 ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform")

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CrowdStrike Falcon Endpoint...
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SentinelOne Singularity...
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