# ServiceNow Security Operations vs Wazuh Comparison

| | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 68 | 68 | 
| **Largest Market Segment** | Enterprise (58.2% of reviews) | Small-Business (50.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ServiceNow Security Operations

Pros:
- Integration Capabilities (9 reviews)
- Integration Support (9 reviews)

Cons:
- Difficult Setup (4 reviews)
- Integration Issues (4 reviews)

### Wazuh

Pros:
- Ease of Use (3 reviews)
- Affordable (2 reviews)

Cons:
- Complex Interface (2 reviews)
- Not User-Friendly (2 reviews)

---
## Ratings Comparison
| Rating | ServiceNow Security Operations | Wazuh | 
|---|---|---|
  | **Meets Requirements** | 9.1 (22 reviews) | 8.7 (51 reviews) | 
  | **Ease of Use** | 8.4 (45 reviews) | 8.7 (51 reviews) | 
  | **Ease of Setup** | 7.9 (34 reviews) | 8.0 (32 reviews) | 
  | **Ease of Admin** | 8.3 (11 reviews) | 8.6 (28 reviews) | 
  | **Quality of Support** | 8.7 (24 reviews) | 8.3 (49 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (10 reviews) | 8.5 (23 reviews) | 
  | **Product Direction (% positive)** | 9.5 (23 reviews) | 9.0 (47 reviews) | 

---
## Pricing

### ServiceNow Security Operations

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Wazuh

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Risk-Based Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | 9.1/10 | 8 |
| **Wazuh** | N/A | N/A |

#### Risk Analysis

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Risk Scoring** | 9.2 (6 reviews) | Not enough data | 
| **Reporting** | 8.9 (6 reviews) | Not enough data | 
| **Risk-Prioritization** | 9.5 (7 reviews) | Not enough data | 

#### Vulnerability Assesment

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Vulnerability Scanning** | 9.4 (8 reviews) | Not enough data | 
| **Vulnerability Intelligence** | 9.4 (6 reviews) | Not enough data | 
| **Contextual Data** | 9.0 (7 reviews) | Not enough data | 
| **Dashboards** | 9.7 (6 reviews) | Not enough data | 

#### Automation

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Automated Remediation** | 9.0 (7 reviews) | Not enough data | 
| **Workflow Automation** | 8.6 (6 reviews) | Not enough data | 
| **Security Testing** | 8.9 (6 reviews) | Not enough data | 
| **Test Automation** | 8.9 (6 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | N/A | N/A |
| **Wazuh** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 

### Threat Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | N/A | N/A |
| **Wazuh** | N/A | N/A |

#### Orchestration

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Asset Management** | Not enough data | Not enough data | 
| **Security Workflow Automation** | Not enough data | Not enough data | 
| **Deployment** | Not enough data | Not enough data | 
| **Sandboxing** | Not enough data | Not enough data | 

#### Information

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Proactive Alerts** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 
| **Intelligence Reports** | Not enough data | Not enough data | 

#### Personalization

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Dynamic/Code Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generate Attack Scenarios** | Not enough data | Not enough data | 
| **Generate Threat Detection Rules** | Not enough data | Not enough data | 
| **Generate Threat Summaries** | Not enough data | Not enough data | 

#### Agentic AI - Threat Intelligence

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | 9.0/10 | 13 |
| **Wazuh** | 8.0/10 | 31 |

#### Response

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Resolution Automation** | 9.0 (7 reviews) | 7.9 (25 reviews) | 
| **Resolution Guidance** | 8.8 (7 reviews) | 7.9 (23 reviews) | 
| **System Isolation** | 8.8 (7 reviews) | 7.9 (23 reviews) | 
| **Threat Intelligence** | 9.0 (8 reviews) | 8.5 (27 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Incident Logs** | 9.0 (8 reviews) | 9.1 (28 reviews) | 
| **Incident Reports** | 8.8 (8 reviews) | 8.3 (27 reviews) | 

#### Management

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Incident Alerts** | 9.0 (7 reviews) | 8.8 (27 reviews) | 
| **Incident Case Management** | 9.0 (8 reviews) | 7.7 (22 reviews) | 
| **Workflow Management** | 9.3 (9 reviews) | 8.0 (22 reviews) | 

#### Generative AI

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (10 reviews) | 
| **AI Text Summarization** | Not enough data | 6.7 (10 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | N/A | N/A |
| **Wazuh** | N/A | N/A |

#### System Control

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow Security Operations** | 9.2/10 | 24 |
| **Wazuh** | N/A | N/A |

#### Automation

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Workflow Mapping** | 9.8 (7 reviews) | Not enough data | 
| **Workflow Automation** | 9.4 (15 reviews) | Not enough data | 
| **Automated Remediation** | 8.8 (12 reviews) | Not enough data | 
| **Log Monitoring** | 9.4 (6 reviews) | Not enough data | 

#### Orchestration

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Security Orchestration** | 8.2 (19 reviews) | Not enough data | 
| **Data Collection** | 9.0 (10 reviews) | Not enough data | 
| **Threat Intelligence** | 9.5 (7 reviews) | Not enough data | 
| **Data Visualization** | 9.2 (10 reviews) | Not enough data | 

#### Response

| Feature | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Alerting** | 9.7 (6 reviews) | Not enough data | 
| **Performance Baselin** | 9.3 (7 reviews) | Not enough data | 
| **High Availability/Disaster Recovery** | 9.4 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Incident Response Software](https://www.g2.com/categories/incident-response)

**Unique to ServiceNow Security Operations (3):** [Risk-Based Vulnerability Management Software](https://www.g2.com/categories/risk-based-vulnerability-management), [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)

**Unique to Wazuh (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)


---
## Reviewer Demographics

### By Company Size

| Segment | ServiceNow Security Operations | Wazuh | 
|---|---|---|
| **Small-Business** | 21.8% | 50.0% | 
| **Mid-Market** | 20.0% | 36.4% | 
| **Enterprise** | 58.2% | 13.6% | 

### By Industry

#### ServiceNow Security Operations

- **Computer & Network Security:** 20.9%
- **Information Technology and Services:** 20.9%
- **Hospital & Health Care:** 9.3%
- **Insurance:** 7.0%
- **Financial Services:** 7.0%
- **Consulting:** 4.7%
- **Computer Software:** 4.7%
- **Accounting:** 2.3%
- **Broadcast Media:** 2.3%
- **Construction:** 2.3%
- **Other:** 18.6%

#### Wazuh

- **Information Technology and Services:** 36.4%
- **Computer & Network Security:** 22.7%
- **Computer Software:** 10.6%
- **Security and Investigations:** 4.5%
- **Hospital & Health Care:** 4.5%
- **Financial Services:** 3.0%
- **Apparel & Fashion:** 3.0%
- **Accounting:** 3.0%
- **Utilities:** 1.5%
- **Military:** 1.5%
- **Other:** 9.1%

---
## Alternatives

### Alternatives to ServiceNow Security Operations

- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (399 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (420 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (621 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (601 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)

### Alternatives to Wazuh

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (420 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [CrowdSec](https://www.g2.com/products/crowdsec/reviews) — 4.7/5 stars (87 reviews)
- [Carbon Black EDR](https://www.g2.com/products/carbon-black-edr/reviews) — 4.4/5 stars (86 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (883 reviews)
- [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) — 4.6/5 stars (53 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (825 reviews)

---
## Top Discussions

### ServiceNow Security Operations

No discussions available for this product.

### Wazuh

- Title: [What is Wazuh - The Open Source Security Platform used for?](https://www.g2.com/discussions/what-is-wazuh-the-open-source-security-platform-used-for) — 1 comment
  > **Top comment:** "We use wazuh in Amazon AWS to monitor virtual machines and cloud instances.
Apart from it it can be used for endpoint security, we just need to install an..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicenow-security-operations-vs-wazuh)