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At a Glance
Market Segments
Enterprise (63.3% of reviews)
Small-Business (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceNow Security Operations
Star Rating
(35)4.5 out of 5
Market Segments
Enterprise (63.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Security OperationsWazuh - The Open Source Security Platform
Star Rating
(60)4.5 out of 5
Market Segments
Small-Business (45.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Wazuh - The Open Source Security PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceNow Security Operations excels in Risk Scoring with a score of 9.7, indicating a robust ability to assess and prioritize risks effectively, while Wazuh's risk scoring capabilities are not as highly rated, suggesting it may lack some advanced features in this area.
- Reviewers mention that ServiceNow's Resolution Automation feature scores 8.7, providing users with efficient automated responses to incidents, whereas Wazuh's score of 7.8 indicates it may not automate responses as effectively, potentially leading to longer resolution times.
- G2 users highlight that ServiceNow's Quality of Support is rated at 9.1, reflecting a strong commitment to customer service, while Wazuh's support rating of 8.2 suggests that users may experience slower response times or less comprehensive assistance.
- Users on G2 report that ServiceNow's Workflow Management feature shines with a score of 9.2, allowing for seamless integration and management of security workflows, while Wazuh's score of 7.8 indicates it may not offer the same level of efficiency in workflow handling.
- Reviewers mention that ServiceNow's Vulnerability Scanning feature is rated a perfect 10.0, showcasing its effectiveness in identifying vulnerabilities, while Wazuh, although strong, does not reach the same level of performance in this critical area.
- Users say that ServiceNow's Incident Logs feature is rated at 8.8, providing detailed tracking of incidents, while Wazuh's slightly higher score of 9.0 suggests it may offer more comprehensive logging capabilities, which could be beneficial for users needing extensive incident documentation.
Pricing
Entry-Level Pricing
ServiceNow Security Operations
No pricing availableWazuh - The Open Source Security Platform
No pricing availableFree Trial
ServiceNow Security Operations
No trial information availableWazuh - The Open Source Security Platform
No trial information availableRatings
Meets Requirements
9.1
15
8.8
44
Ease of Use
8.6
27
8.6
44
Ease of Setup
8.0
22
7.9
25
Ease of Admin
8.3
10
8.6
26
Quality of Support
9.2
12
8.2
42
Has the product been a good partner in doing business?
9.1
9
8.3
21
Product Direction (% positive)
9.1
13
9.2
42
Features by Category
Risk Analysis
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
Vulnerability Assesment
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Automation
9.2
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Threat Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.9
6
7.8
23
8.8
7
7.8
22
8.8
7
7.7
21
8.8
7
8.3
23
Records
9.0
8
9.0
23
8.8
8
8.0
23
8.8
7
7.9
22
Management
9.0
7
8.6
22
8.8
7
7.8
20
9.3
7
7.8
20
Generative AI
Not enough data
7.0
10
Not enough data
6.7
10
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
9.5
6
Not enough data
Automation
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Orchestration
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Response
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Categories
Categories
Shared Categories
ServiceNow Security Operations and Wazuh - The Open Source Security Platform are categorized as Incident Response
Unique Categories
ServiceNow Security Operations is categorized as Risk-Based Vulnerability Management, Security Orchestration, Automation, and Response (SOAR), and Threat Intelligence
Wazuh - The Open Source Security Platform is categorized as Endpoint Detection & Response (EDR)
Reviews
Reviewers' Company Size
ServiceNow Security Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wazuh - The Open Source Security Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
30.0%
Information Technology and Services
16.7%
Hospital & Health Care
6.7%
Financial Services
6.7%
Computer Software
6.7%
Other
33.3%
Information Technology and Services
39.0%
Computer & Network Security
18.6%
Computer Software
10.2%
Security and Investigations
5.1%
Hospital & Health Care
5.1%
Other
22.0%
Alternatives
Discussions
ServiceNow Security Operations has no discussions with answers
What is Wazuh - The Open Source Security Platform used for?
1 Comment
ND
We use wazuh in Amazon AWS to monitor virtual machines and cloud instances.
Apart from it it can be used for endpoint security, we just need to install an...Read more
Wazuh - The Open Source Security Platform has no more discussions with answers
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