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- ServiceNow IT Service Management-vs-SolarWinds Service Desk
Compare ServiceNow IT Service Management and SolarWinds Service Desk 
ServiceNow IT Service Management vs SolarWinds Service Desk
When assessing the two solutions, reviewers found SolarWinds Service Desk easier to use, set up, and administer. Reviewers also preferred doing business with SolarWinds Service Desk overall.
- Reviewers felt that ServiceNow IT Service Management meets the needs of their business better than SolarWinds Service Desk.
- When comparing quality of ongoing product support, reviewers felt that SolarWinds Service Desk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SolarWinds Service Desk over ServiceNow IT Service Management.
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I Service Management Help Companies To improve and control Workflow between Team
Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...
Samanage takes IT asset management and tracking to the next level, and is worth every critical dollar our non-profit agency spends on it. As a one-person IT shop, I have found Samanageto be an exceptional solution for tracking assets, managing work orders,...
Unfortunately, many things. > No automatic refresh of queue > Limited HTML or color in comments. > No native ability to turn tickets into purchase orders. > Bland, sometimes hard to read skin, with horrible sizing and placement of fields. > Custom...
I Service Management Help Companies To improve and control Workflow between Team
Samanage takes IT asset management and tracking to the next level, and is worth every critical dollar our non-profit agency spends on it. As a one-person IT shop, I have found Samanageto be an exceptional solution for tracking assets, managing work orders,...
Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...
Unfortunately, many things. > No automatic refresh of queue > Limited HTML or color in comments. > No native ability to turn tickets into purchase orders. > Bland, sometimes hard to read skin, with horrible sizing and placement of fields. > Custom...
