# ServiceNow IT Asset Management, Snipe-IT vs Google Cloud Shell Comparison

| | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 466 | 26 | 28 | 
| **Largest Market Segment** | Enterprise (69.5% of reviews) | Mid-Market (64.0% of reviews) | Small-Business (44.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ServiceNow IT Asset Management

Pros:
- Asset Management (51 reviews)
- Ease of Use (24 reviews)

Cons:
- Expensive (17 reviews)
- Learning Curve (17 reviews)

### Snipe-IT

Pros:
- Asset Management (2 reviews)
- Ease of Use (2 reviews)

Cons:
- Inadequate Reporting (2 reviews)
- Learning Curve (1 reviews)

### Google Cloud Shell

**Not enough data**

---
## Ratings Comparison
| Rating | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (127 reviews) | 8.7 (17 reviews) | 8.9 (20 reviews) | 
  | **Ease of Use** | 8.2 (298 reviews) | 9.5 (18 reviews) | 8.8 (21 reviews) | 
  | **Ease of Setup** | 7.7 (188 reviews) | 8.7 (15 reviews) | 9.4 (9 reviews) | 
  | **Ease of Admin** | 8.5 (62 reviews) | 9.2 (14 reviews) | 9.4 (8 reviews) | 
  | **Quality of Support** | 8.6 (203 reviews) | 8.5 (12 reviews) | 8.8 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (66 reviews) | 9.5 (11 reviews) | 8.5 (8 reviews) | 
  | **Product Direction (% positive)** | 9.2 (140 reviews) | 10.0 (17 reviews) | 9.4 (21 reviews) | 

---
## Pricing

### ServiceNow IT Asset Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Snipe-IT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Google Cloud Shell

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow IT Asset Management** | 9.3/10 | 12 |
| **Snipe-IT** | N/A | N/A |
| **Google Cloud Shell** | N/A | N/A |

#### Operations

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Scheduling** | 9.2 (10 reviews) | Not enough data | Not enough data | 
| **Automation** | 9.5 (10 reviews) | Not enough data | Not enough data | 
| **Multi-Cloud Management** | 9.3 (9 reviews) | Not enough data | Not enough data | 
| **Usage Monitoring** | 9.3 (10 reviews) | Not enough data | Not enough data | 

#### Cost Optimization

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Spend Forecasting and Optimization ** | 9.2 (10 reviews) | Not enough data | Not enough data | 
| **Recommendations  ** | 9.0 (10 reviews) | Not enough data | Not enough data | 
| **Spend Tracking ** | 9.1 (9 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Reporting** | 8.7 (10 reviews) | Not enough data | Not enough data | 
| **Dashboards and Visualizations ** | 9.6 (9 reviews) | Not enough data | Not enough data | 
| **Compliance** | 8.9 (9 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Cloud Cost Management

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **ServiceNow IT Asset Management** | 7.3/10 | 253 |
| **Snipe-IT** | 9.1/10 | 11 |
| **Google Cloud Shell** | N/A | N/A |

#### Asset Inventory

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Hardware Asset Inventory** | 9.4 (172 reviews) | 9.8 (11 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (108 reviews) | 9.7 (10 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.9 (68 reviews) | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | 7.6 (69 reviews) | 9.6 (8 reviews) | Not enough data | 
| **Asset Discovery** | 8.5 (87 reviews) | 8.6 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **AI Text Generation** | 5.6 (28 reviews) | Not enough data | Not enough data | 
| **AI Text Generation** | 5.6 (26 reviews) | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.6 (15 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.0 (8 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.7 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.0 (7 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.2 (9 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.2 (9 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.0 (11 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Central Dashboard** | 9.3 (125 reviews) | 9.0 (8 reviews) | Not enough data | 
| **Asset Policy Management** | 8.3 (78 reviews) | 8.6 (6 reviews) | Not enough data | 
| **Risk Management** | 8.5 (71 reviews) | 8.0 (5 reviews) | Not enough data | 
| **Integrations** | 8.3 (118 reviews) | 9.3 (5 reviews) | Not enough data | 

---
## Categories

**Unique to ServiceNow IT Asset Management (2):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management)

**Unique to Snipe-IT (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Google Cloud Shell (1):** [Other IT Management Software](https://www.g2.com/categories/other-it-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ServiceNow IT Asset Management | Snipe-IT | Google Cloud Shell | 
|---|---|---|---|
| **Small-Business** | 8.6% | 20.0% | 44.4% | 
| **Mid-Market** | 21.9% | 64.0% | 22.2% | 
| **Enterprise** | 69.5% | 16.0% | 33.3% | 

### By Industry

#### ServiceNow IT Asset Management

- **Information Technology and Services:** 23.2%
- **Financial Services:** 8.7%
- **Banking:** 6.5%
- **Hospital & Health Care:** 6.5%
- **Insurance:** 5.7%
- **Computer Software:** 4.2%
- **Retail:** 3.4%
- **Manufacturing:** 3.4%
- **Utilities:** 2.7%
- **Consulting:** 2.3%
- **Other:** 33.5%

#### Snipe-IT

- **Information Technology and Services:** 16.7%
- **Computer Software:** 12.5%
- **Primary/Secondary Education:** 8.3%
- **Financial Services:** 8.3%
- **Broadcast Media:** 4.2%
- **Computer & Network Security:** 4.2%
- **Consumer Services:** 4.2%
- **E-Learning:** 4.2%
- **Government Administration:** 4.2%
- **Government Relations:** 4.2%
- **Other:** 29.2%

#### Google Cloud Shell

- **Information Technology and Services:** 30.8%
- **Computer Software:** 11.5%
- **Transportation/Trucking/Railroad:** 7.7%
- **Education Management:** 7.7%
- **Computer & Network Security:** 7.7%
- **Telecommunications:** 3.8%
- **Retail:** 3.8%
- **Marketing and Advertising:** 3.8%
- **Higher Education:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Other:** 15.4%

---
## Alternatives

### Alternatives to ServiceNow IT Asset Management

- [Flexera One](https://www.g2.com/products/flexera-one/reviews) — 4.3/5 stars (121 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1308 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1152 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (707 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (685 reviews)
- [Deel IT](https://www.g2.com/products/deel-it/reviews) — 4.7/5 stars (492 reviews)

### Alternatives to Snipe-IT

- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (685 reviews)
- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (67 reviews)
- [GLPI](https://www.g2.com/products/glpi/reviews) — 4.5/5 stars (41 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Oomnitza](https://www.g2.com/products/oomnitza/reviews) — 4.6/5 stars (139 reviews)
- [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews)
- [AssetTrack for ServiceNow](https://www.g2.com/products/ami-assettrack-for-servicenow/reviews) — 4.3/5 stars (10 reviews)
- [Hudu](https://www.g2.com/products/hudu/reviews) — 4.7/5 stars (355 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1152 reviews)

### Alternatives to Google Cloud Shell

- [Azure Cloud Shell](https://www.g2.com/products/azure-cloud-shell/reviews) — 4.1/5 stars (18 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Capistrano](https://www.g2.com/products/capistrano/reviews) — 3.7/5 stars (11 reviews)
- [Ckan](https://www.g2.com/products/ckan/reviews) — 3.3/5 stars (11 reviews)
- [IBM Cloud Pak for AIOps](https://www.g2.com/products/ibm-cloud-pak-for-aiops/reviews) — 4.2/5 stars (63 reviews)
- [iBwave Design](https://www.g2.com/products/ibwave-design/reviews) — 4.7/5 stars (21 reviews)
- [DaisyDisk](https://www.g2.com/products/daisydisk/reviews) — 4.8/5 stars (21 reviews)
- [BMC AMI Ops](https://www.g2.com/products/bmc-ami-ops/reviews) — 4.2/5 stars (28 reviews)
- [Hubot](https://www.g2.com/products/hubot/reviews) — 4.5/5 stars (19 reviews)
- [Driver Talent](https://www.g2.com/products/driver-talent/reviews) — 4.2/5 stars (20 reviews)

---
## Top Discussions

### ServiceNow IT Asset Management

- Title: [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) — 1 comment, 1 upvote
  > **Top comment:** "ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets..."

### Snipe-IT

- Title: [can snipe-it integrated with ticketing tool ?](https://www.g2.com/discussions/36654-can-snipe-it-integrated-with-ticketing-tool) — 1 comment, 1 upvote
  > **Top comment:** "No, it can't."

### Google Cloud Shell

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/servicenow-it-asset-management-vs-snipe-it-vs-google-cloud-shell)