G2 reviewers report that both UiPath Agentic Automation and ServiceNow App Engine offer strong user experiences, but UiPath edges out slightly with a higher overall satisfaction score. Users appreciate the seamless integration of Generative AI in UiPath, which allows for more flexible automation workflows, stating it "takes the 'robot' out of the robot."
Users say that UiPath's ability to automate complex end-to-end processes is a standout feature, especially for tasks that involve unpredictable data. Reviewers highlight its capability to analyze unstructured data and make autonomous decisions, which can significantly enhance operational efficiency.
According to verified reviews, ServiceNow App Engine excels in its low-code environment, making it particularly appealing for users without coding experience. Many users mention how easy it is to create applications with just a few clicks, which streamlines their daily work and process management.
Reviewers mention that while both platforms have a straightforward setup process, ServiceNow App Engine is often praised for its quick and guided application creation. Users appreciate the structured approach, which helps them get started without feeling overwhelmed.
G2 reviewers highlight that UiPath offers superior support quality, with users rating it higher than ServiceNow. Many users express satisfaction with the responsiveness and helpfulness of UiPath's support team, which can be crucial for businesses relying on automation.
Users report that while ServiceNow App Engine has a strong focus on application customization and ease of use, UiPath's advanced features, such as backend logic creation and context awareness, provide a more robust solution for enterprises looking to scale their automation efforts.
Pricing
Entry-Level Pricing
ServiceNow App Engine
No pricing available
UiPath Agentic Automation
No pricing available
Free Trial
ServiceNow App Engine
Free Trial is available
UiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.6
558
9.1
4,605
Ease of Use
8.7
593
9.1
5,084
Ease of Setup
8.7
497
8.6
2,196
Ease of Admin
8.7
437
8.5
1,581
Quality of Support
8.5
537
8.8
4,400
Has the product been a good partner in doing business?
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.