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# ServiceNow AI Agents vs UiPath Agentic Automation Comparison - What are their main differences?

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ServiceNow AI AgentsUiPath Agentic Automation[+ Add Product](#)

Pricing

**ServiceNow AI Agents**
No pricing available

**UiPath Agentic Automation**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**ServiceNow AI Agents**
3 months

Based on 10 responses

**UiPath Agentic Automation**
3 months

Based on 166 responses

Return on Investment

**ServiceNow AI Agents**
12 months

Based on 10 responses

**UiPath Agentic Automation**
11 months1 month sooner

Based on 147 responses

Perceived Cost

**ServiceNow AI Agents**
$$$$$

**UiPath Agentic Automation**
$$$$$

Average Discount

**ServiceNow AI Agents**
Not enough reviews yet

**UiPath Agentic Automation**
13%

**Pros & Cons**
from reviews

**ServiceNow AI Agents**
[
Efficiency (23)
](https://www.g2.com/products/servicenow-ai-agents/reviews?filters%5Bsentiment_snippet%5D=2101912&qs=pros-and-cons#reviews)[
Ease of Use (18)
](https://www.g2.com/products/servicenow-ai-agents/reviews?filters%5Bsentiment_snippet%5D=2101862&qs=pros-and-cons#reviews)[
Inaccuracy (11)
](https://www.g2.com/products/servicenow-ai-agents/reviews?filters%5Bsentiment_snippet%5D=2101872&qs=pros-and-cons#reviews)[
Poor Understanding (9)
](https://www.g2.com/products/servicenow-ai-agents/reviews?filters%5Bsentiment_snippet%5D=2101857&qs=pros-and-cons#reviews)

**UiPath Agentic Automation**
[
Automation (383)
](https://www.g2.com/products/uipath-agentic-automation/reviews?filters%5Bsentiment_snippet%5D=1346398&qs=pros-and-cons#reviews)[
Ease of Use (369)
](https://www.g2.com/products/uipath-agentic-automation/reviews?filters%5Bsentiment_snippet%5D=1348885&qs=pros-and-cons#reviews)[
Expensive (157)
](https://www.g2.com/products/uipath-agentic-automation/reviews?filters%5Bsentiment_snippet%5D=1355572&qs=pros-and-cons#reviews)[
Learning Curve (146)
](https://www.g2.com/products/uipath-agentic-automation/reviews?filters%5Bsentiment_snippet%5D=1346716&qs=pros-and-cons#reviews)

Integrations

**ServiceNow AI Agents**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image")

Connect

](https://www.g2.com/products/amazon-connect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_809aa88d3571ee805a47d8fb156ba412/apache-kafka.jpg "Product Avatar Image")

Apache Kafka

](https://www.g2.com/products/apache-kafka/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e3ea1a74832b9d516c2c59b914d60a05/aws-adapter-for-oic.jpg "Product Avatar Image")

AWS Adapter for OIC

](https://www.g2.com/products/aws-adapter-for-oic/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbc216204b9197e5c0a1b6ac81e9b7e1/azure-devops-server.png "Product Avatar Image")

Azure DevOps Server

](https://www.g2.com/products/azure-devops-server/reviews)[
View all
](https://www.g2.com/products/servicenow-ai-agents/integrations)

**UiPath Agentic Automation**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_898bef15d79b65ce781f705f68ac1ed6/microsoft-hands-on-labs.jpg "Product Avatar Image")

Azure DevOps Labs

](https://www.g2.com/products/azure-devops-labs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c62254fa1a39b26a9b7e7c351647bf39/azure-openai-service.jpg "Product Avatar Image")

Azure OpenAI Service

](https://www.g2.com/products/azure-openai-service/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a20a3671d9afc2f66a2819ac945923fc/cmic-platform.png "Product Avatar Image")

CMiC Platform

](https://www.g2.com/products/cmic-platform/reviews)[
View all
](https://www.g2.com/products/uipath-agentic-automation/integrations)

Screenshots

**ServiceNow AI Agents**
 ![ServiceNow AI Agents screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1451299/AI-Agent-Studio--AIA-prompt.png)

**UiPath Agentic Automation**
 ![UiPath Agentic Automation screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1423203/UiPath-agent-builder-visual-1.PNG)

**Ratings**
from reviews

Meets Requirements

**ServiceNow AI Agents**

8.2

8.2148

**UiPath Agentic Automation**

9.1

9.14,624

Ease of Use

**ServiceNow AI Agents**

8.3

8.3330

**UiPath Agentic Automation**

9.1

9.15,378

Ease of Setup

**ServiceNow AI Agents**

7.9

7.9180

**UiPath Agentic Automation**

8.6

8.62,494

Ease of Admin

**ServiceNow AI Agents**

8.3

8.340

**UiPath Agentic Automation**

8.5

8.51,587

Quality of Support

**ServiceNow AI Agents**

8.3

8.3276

**UiPath Agentic Automation**

8.8

8.84,416

Has the product been a good partner in doing business?

**ServiceNow AI Agents**

8.1

8.142

**UiPath Agentic Automation**

8.8

8.81,533

Product Direction (% positive)

**ServiceNow AI Agents**

8.9

8.9132

**UiPath Agentic Automation**

9.5

9.54,550

**Features**
ratings from reviews

AI Agent Builders

8.3

272

8.5

85

AI Customer Support Agents

8.4

36

Not enough data

AI App Builder

Not enough data

8.8

16

AI IT Agents

8.8

44

Not enough data

AI Software Testing Tools

Not enough data

9.7

5

AI Agents For Business Operations

8.4

36

Not enough data

Robotic Process Automation (RPA)

Not enough data

8.9

4,581

Intelligent Document Processing (IDP)

Not enough data

8.7

116

iPaaS

Not enough data

8.4

67

Automation Testing

Not enough data

9.0

142

Process Mining

Not enough data

8.7

213

AI Orchestration

Not enough data

8.8

55

Business Automation Platforms (BAPs)

Not enough data

8.5

38

Low-Code Development Platforms

Not enough data

9.1

763

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
23.0%

Mid-Market(51-1000 emp.)
25.4%

Enterprise(\> 1000 emp.)
51.7%

Small-Business(50 or fewer emp.)
23.0%

Mid-Market(51-1000 emp.)
25.4%

Enterprise(\> 1000 emp.)
51.7%

Small-Business(50 or fewer emp.)
25.7%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
46.8%

Small-Business(50 or fewer emp.)
25.7%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
46.8%

**Reviewers' Industry**

[![ServiceNow AI Agents](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-ai-agents.svg "ServiceNow AI Agents")](https://www.g2.com/products/servicenow-ai-agents/reviews)
ServiceNow AI Agents

Information Technology and Services
22.3%

Computer Software
9.5%

Consulting
6.7%

Hospital & Health Care
5.8%

Banking
5.5%

Other
50.2%

[![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation")](https://www.g2.com/products/uipath-agentic-automation/reviews)
UiPath Agentic Automation

Information Technology and Services
25.5%

Computer Software
9.3%

Financial Services
6.7%

Pharmaceuticals
3.5%

Telecommunications
3.5%

Other
51.4%

Alternatives

**ServiceNow AI Agents Alternatives**

 ![Salesforce Agentforce](https://images.g2crowd.com/uploads/product/hd_favicon/b2a749c6cf5119ab76e497c1082c3161/salesforce-agentforce.svg "Salesforce Agentforce")

[
Salesforce Agentforce
](/products/salesforce-agentforce/reviews)

 ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI")

[
Kore.AI
](/products/kore-ai/reviews)

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Gemini platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4dd8c3d8b249576df722c91920b11d18/gemini-platform.png "Gemini platform")

[
Gemini platform
](/products/gemini-platform/reviews)

**UiPath Agentic Automation Alternatives**

 ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation")

[
Automation Anywhere Agentic...
](/products/automation-anywhere-agentic-process-automation/reviews)

 ![Appian](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian")

[
Appian
](/products/appian/reviews)

 ![Zapier](https://images.g2crowd.com/uploads/product/hd_favicon/09b983be128970316413d9f835f337b5/zapier.svg "Zapier")

[
Zapier
](/products/zapier/reviews)

 ![WorkHQ Platform](https://images.g2crowd.com/uploads/product/hd_favicon/f024e454926518ba8c6284bb2223ffc6/workhq-platform.svg "WorkHQ Platform")

[
WorkHQ Platform
](/products/workhq-platform/reviews)