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Compare ServiceM8 and ServiceTitan 
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At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Free 30 Jobs Per Month
No pricing available
ServiceM8
Star Rating
(14)4.0 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plansServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its dispatch capabilities, scoring 8.8 compared to ServiceM8's 9.0. However, reviewers mention that ServiceTitan's calendar feature, rated at 7.4, could use improvements in user interface and functionality.
- Reviewers mention that ServiceM8 shines in client notifications, achieving a high score of 9.8, which users say enhances customer communication significantly. In contrast, ServiceTitan's score of 8.5 indicates room for improvement in this area.
- Users on G2 highlight that ServiceM8's booking feature is particularly user-friendly, scoring 9.3, while ServiceTitan's score of 8.5 suggests it may not be as intuitive for new users.
- G2 users report that ServiceTitan's invoicing feature, with a score of 8.6, is robust but lacks some of the flexibility that ServiceM8 offers, which scored 7.9, indicating a need for more customization options.
- Reviewers mention that ServiceTitan's employee communication tools, rated at 7.7, could be more effective, especially when compared to ServiceM8's impressive score of 9.0, which users say facilitates better team collaboration.
- Users say that both platforms have strong analytics capabilities, with ServiceM8 scoring slightly higher at 8.6 compared to ServiceTitan's 8.4, but reviewers note that ServiceTitan provides more comprehensive reporting options that are beneficial for business insights.
Pricing
Entry-Level Pricing
ServiceM8
Free
Free
30 Jobs Per Month
The best way for sole traders to get started with a smart solution for managing jobs & clients. This plan provides an incredible amount of free value.
- 1 User
- 30 New Jobs Per Month
- 10 AI Assists per day
ServiceTitan
No pricing availableFree Trial
ServiceM8
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
6.9
9
8.8
281
Ease of Use
9.0
10
8.5
285
Ease of Setup
8.7
5
6.9
213
Ease of Admin
Not enough data
8.1
192
Quality of Support
7.0
9
7.8
276
Has the product been a good partner in doing business?
Not enough data
8.7
193
Product Direction (% positive)
7.4
9
9.1
276
Features by Category
Generative AI
Not enough data
7.9
82
Feature Not Available
6.8
78
Before the Job
7.3
8
7.4
182
8.5
8
8.9
200
7.6
7
8.4
195
8.3
8
8.4
190
On the Job
7.6
7
8.6
196
8.1
8
7.8
198
7.4
7
7.3
180
9.0
8
8.5
201
7.8
6
8.1
170
After the Job
7.5
8
8.4
200
7.9
8
8.3
198
7.1
8
8.7
198
5.7
5
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
ServiceM8 and ServiceTitan are categorized as Field Service Management
Unique Categories
ServiceM8 has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
ServiceM8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Electrical/Electronic Manufacturing
14.3%
Telecommunications
7.1%
Retail
7.1%
Mechanical or Industrial Engineering
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
ServiceM8 has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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