Compare ServiceM8 and ServiceTitan 
Featured Products
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (65.6% of reviews)
Entry-Level Pricing
Free 30 Jobs Per Month
No pricing available
ServiceM8
Star Rating
(14)4.0 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plansServiceTitan
Star Rating
(354)4.5 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management that are seamlessly integrated. Users appreciate how it connects all business workflows, making operations efficient and streamlined.
- Users say that ServiceM8 stands out for its simplicity and ease of use, particularly highlighting its intuitive iOS app and customizable forms. This makes it a great choice for teams looking for a straightforward solution to manage tasks and personnel in the field.
- Reviewers mention that ServiceTitan's implementation process can be more complex, but once set up, it offers a robust platform that significantly enhances operational efficiency. Users have noted that the initial setup is worth the effort due to the advanced features available.
- According to verified reviews, ServiceM8 shines in its ease of setup, with many users finding it quick to get started. This is particularly beneficial for small businesses that need to hit the ground running without extensive training or onboarding.
- G2 reviewers highlight that while ServiceTitan has a higher overall satisfaction score, ServiceM8's user-friendly interface and real-time personnel tracking capabilities make it a strong contender for businesses focused on field service management.
- Users report that ServiceTitan's quality of support is a significant advantage, with many praising the responsiveness and helpfulness of the support team. In contrast, ServiceM8's support is seen as adequate but not as robust, which may be a consideration for businesses needing extensive assistance.
Pricing
Entry-Level Pricing
ServiceM8
Free
Free
30 Jobs Per Month
The best way for sole traders to get started with a smart solution for managing jobs & clients. This plan provides an incredible amount of free value.
- 1 User
- 30 New Jobs Per Month
- 10 AI Assists per day
ServiceTitan
No pricing availableFree Trial
ServiceM8
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
6.9
9
8.8
290
Ease of Use
9.0
10
8.4
295
Ease of Setup
8.7
5
6.8
222
Ease of Admin
Not enough data
8.0
197
Quality of Support
7.0
9
7.8
285
Has the product been a good partner in doing business?
Not enough data
8.7
198
Product Direction (% positive)
7.4
9
9.1
285
Features by Category
Generative AI
Not enough data
7.9
84
Feature Not Available
6.8
80
Before the Job
7.3
8
7.4
187
8.5
8
8.9
207
7.6
7
8.4
198
8.3
8
8.4
193
On the Job
7.6
7
8.6
199
8.1
8
7.8
202
7.4
7
7.3
182
9.0
8
8.5
205
7.8
6
8.1
174
After the Job
7.5
8
8.4
205
7.9
8
8.3
202
7.1
8
8.7
204
5.7
5
7.9
184
Agentic AI - Field Service Management
Not enough data
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
ServiceM8 and ServiceTitan are categorized as Field Service Management
Unique Categories
ServiceM8 has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
ServiceM8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Electrical/Electronic Manufacturing
14.3%
Telecommunications
7.1%
Retail
7.1%
Mechanical or Industrial Engineering
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Construction
37.8%
Consumer Services
23.3%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.8%
Discussions
ServiceM8 has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
