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Compare ServiceM8 and mHelpDesk

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At a Glance
ServiceM8
ServiceM8
Star Rating
(14)4.0 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plans
mHelpDesk
mHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDesk

ServiceM8 vs mHelpDesk

  • Reviewers felt that mHelpDesk meets the needs of their business better than ServiceM8.
  • When comparing quality of ongoing product support, reviewers felt that mHelpDesk is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ServiceM8 over mHelpDesk.
Pricing
Entry-Level Pricing
ServiceM8
Free
Free
30 Jobs Per Month
Browse all 5 pricing plans
mHelpDesk
No pricing available
Free Trial
ServiceM8
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
6.9
9
8.2
113
Ease of Use
9.0
10
8.3
115
Ease of Setup
8.7
5
7.6
45
Ease of Admin
Not enough data
8.0
45
Quality of Support
7.0
9
8.2
114
Has the product been a good partner in doing business?
Not enough data
7.6
45
Product Direction (% positive)
7.4
9
7.0
113
Features by Category
Not enough data
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.7
12
8.0
80
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Before the Job
7.3
8
8.0
57
8.5
8
7.9
53
7.6
7
8.1
53
8.3
8
7.9
52
On the Job
7.6
7
7.4
11
8.1
8
8.1
55
7.4
7
7.8
6
9.0
8
8.0
46
7.8
6
8.1
6
After the Job
7.5
8
8.1
56
7.9
8
8.0
47
7.1
8
8.1
42
5.7
5
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceM8
ServiceM8
mHelpDesk
mHelpDesk
ServiceM8 and mHelpDesk are categorized as Field Service Management
Unique Categories
ServiceM8
ServiceM8 has no unique categories
mHelpDesk
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
ServiceM8
ServiceM8
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
14.3%
mHelpDesk
mHelpDesk
Small-Business(50 or fewer emp.)
43.1%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
24.6%
Reviewers' Industry
ServiceM8
ServiceM8
Electrical/Electronic Manufacturing
14.3%
Telecommunications
7.1%
Retail
7.1%
Mechanical or Industrial Engineering
7.1%
Marketing and Advertising
7.1%
Other
57.1%
mHelpDesk
mHelpDesk
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Alternatives
ServiceM8
ServiceM8 Alternatives
Jobber
Jobber
Add Jobber
ServiceTitan
ServiceTitan
Add ServiceTitan
Simpro
Simpro
Add Simpro
Skedulo
Skedulo
Add Skedulo
mHelpDesk
mHelpDesk Alternatives
Jobber
Jobber
Add Jobber
ServiceTitan
ServiceTitan
Add ServiceTitan
IFS Cloud
IFS Cloud
Add IFS Cloud
Skedulo
Skedulo
Add Skedulo
Discussions
ServiceM8
ServiceM8 Discussions
Monty the Mongoose crying
ServiceM8 has no discussions with answers
mHelpDesk
mHelpDesk Discussions
Monty the Mongoose crying
mHelpDesk has no discussions with answers