Compare ServiceBox and Workiz 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (96.2% of reviews)
Entry-Level Pricing
Starting at $35.00 Per Month
$187.00 1 Members Per Month
ServiceBox
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Learn more about ServiceBoxWorkiz
Star Rating
(224)4.5 out of 5
Market Segments
Small-Business (96.2% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceBox excels in user satisfaction, boasting a higher star rating compared to Workiz. Users appreciate its seamless integration with accounting programs, which has significantly reduced data input time and eliminated paperwork issues.
- According to verified reviews, ServiceBox's implementation process is praised for its simplicity, with users highlighting the intuitive onboarding experience that allows for quick setup and minimal disruption to daily operations.
- Users say that Workiz shines in its all-in-one capabilities, integrating invoicing, scheduling, and CRM functions. This comprehensive approach promotes productivity and streamlines field service operations, making it a favorite for teams needing a robust solution.
- Reviewers mention that while Workiz offers a user-friendly interface, it falls short in certain areas of support quality compared to ServiceBox. Users have noted that ServiceBox provides exceptional support, which is crucial for small businesses navigating new software.
- G2 reviewers highlight that ServiceBox's features for tracking work and referencing previous jobs are particularly beneficial for service dispatchers, enhancing operational efficiency and reducing the risk of missed records.
- According to recent feedback, Workiz's real-time job scheduling and technician tracking capabilities are impressive, but some users feel that it could improve in areas like employee communication and reporting, where ServiceBox has received higher marks.
Pricing
Entry-Level Pricing
ServiceBox
Per User
Starting at $35.00
Per Month
- Pricing That Fits Your Business
- World Class Support
- Unlimited Customers
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
ServiceBox
No trial information availableWorkiz
Free Trial is available
Ratings
Meets Requirements
9.2
10
8.7
160
Ease of Use
9.3
10
8.8
165
Ease of Setup
9.3
7
8.7
129
Ease of Admin
9.3
7
9.1
108
Quality of Support
9.7
10
8.7
159
Has the product been a good partner in doing business?
9.5
7
9.1
110
Product Direction (% positive)
10.0
10
9.2
139
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.8
44
Not enough data
6.2
24
Before the Job
9.7
6
8.5
119
9.2
6
8.8
113
9.8
9
8.7
111
Not enough data
8.4
105
On the Job
Not enough data
8.3
106
9.3
5
8.3
114
Not enough data
7.6
76
Not enough data
8.7
111
7.8
6
8.2
99
After the Job
9.2
8
8.3
110
9.5
7
8.3
106
9.8
7
8.8
112
Not enough data
8.1
91
Agentic AI - Field Service Management
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.3
6
Categories
Categories
Shared Categories
ServiceBox and Workiz are categorized as Field Service Management
Unique Categories
ServiceBox is categorized as HVAC
Workiz is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
ServiceBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
57.1%
Facilities Services
28.6%
Glass, Ceramics & Concrete
7.1%
Consumer Services
7.1%
‐
Other
0.0%
Construction
33.0%
Consumer Services
24.5%
Transportation/Trucking/Railroad
4.7%
Electrical/Electronic Manufacturing
4.2%
Retail
3.8%
Other
29.7%
Discussions
FAQ: Is ServiceBox expensive?
2 Comments
CK
I HAVE COMPARED PRICING BETWEEN A FEW DIFFERENT COMPANY'S AND SERVICEBOX WAS BY FAR THE CHEAPEST, USUALLY BY TENS OF THOUSANDS OF DOLLARS.Read more
FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?
2 Comments
CK
I HAVE HAD FEW EXTRA THINGS CUSTOMIZED FOR ME AND I HAVE A LIST OF OTHER THINGS THAT I WANT CUSTOMIZED.Read more
How can I transfer the information on equipment from one customer to another owner/ jobsite without manually transferring it. I need a duplicate equipment option or something similar.
1 Comment
JC
Comment deleted by user.Read more
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
