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Compare ServiceBox and ServiceTrade 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Contact Us 10 Technicians
ServiceBox
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Learn more about ServiceBoxServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ServiceBox excels in ease of use with a score of 9.3, making it intuitive for small businesses to adopt quickly, while ServiceTrade, with a score of 8.9, has a steeper learning curve that some users find challenging.
- Users report that ServiceBox's quality of support is outstanding, scoring 9.7, with many praising the responsiveness and helpfulness of the support team, whereas ServiceTrade, with a score of 9.2, has received mixed reviews regarding the timeliness of their support responses.
- G2 users highlight ServiceBox's superior invoicing capabilities, scoring 9.8, which allows for seamless billing processes, while ServiceTrade, with a score of 8.8, has been noted for its invoicing but lacks some of the automation features that ServiceBox offers.
- Users on G2 mention that ServiceBox's calendar feature is highly rated at 9.7, providing excellent scheduling capabilities, while ServiceTrade's calendar functionality, scoring 8.4, is seen as less robust and sometimes cumbersome to navigate.
- Reviewers say that ServiceBox's analytics features, scoring 9.5, provide deep insights into business performance, which users find invaluable for decision-making, whereas ServiceTrade's analytics, with a score of 8.3, are considered basic and lacking in depth.
- Users report that ServiceBox's dispatch functionality, scoring 9.2, is efficient and user-friendly, allowing for quick adjustments, while ServiceTrade's dispatch feature, with a score of 7.7, has been criticized for being less intuitive and requiring more manual input.
Pricing
Entry-Level Pricing
ServiceBox
Per User
Starting at $35.00
Per Month
- Pricing That Fits Your Business
- World Class Support
- Unlimited Customers
ServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
ServiceBox
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
9.2
10
8.7
46
Ease of Use
9.3
10
8.9
46
Ease of Setup
9.3
7
8.4
31
Ease of Admin
9.3
7
9.1
34
Quality of Support
9.7
10
9.2
46
Has the product been a good partner in doing business?
9.5
7
9.4
34
Product Direction (% positive)
10.0
10
9.5
43
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
9.7
6
8.4
21
9.2
6
7.7
22
9.8
9
8.3
23
Not enough data
9.1
17
On the Job
Not enough data
8.3
21
9.3
5
8.3
21
Not enough data
8.8
15
Not enough data
8.0
20
7.8
6
7.4
7
After the Job
9.2
8
8.3
21
9.5
7
8.3
21
9.8
7
8.8
18
Not enough data
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceBox and ServiceTrade are categorized as Field Service Management and HVAC
Unique Categories
ServiceBox has no unique categories
ServiceTrade is categorized as Inspection Management
Reviews
Reviewers' Company Size
ServiceBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
57.1%
Facilities Services
28.6%
Glass, Ceramics & Concrete
7.1%
Consumer Services
7.1%
‐
Other
0.0%
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Discussions
FAQ: Is ServiceBox expensive?
2 Comments
CK
I HAVE COMPARED PRICING BETWEEN A FEW DIFFERENT COMPANY'S AND SERVICEBOX WAS BY FAR THE CHEAPEST, USUALLY BY TENS OF THOUSANDS OF DOLLARS.Read more
FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?
2 Comments
CK
I HAVE HAD FEW EXTRA THINGS CUSTOMIZED FOR ME AND I HAVE A LIST OF OTHER THINGS THAT I WANT CUSTOMIZED.Read more
FAQ: How does ServiceBox help me?
1 Comment
Official Response from ServiceBox
ServiceBox is designed to reduce duplicated workflow tasks and simplify your processes. For example, when you fill out a work order for a company, one push...Read more
ServiceTrade has no discussions with answers
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