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Compare ServiceBox and ServiceTitan 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Starting at $35.00 Per Month
No pricing available
ServiceBox
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Learn more about ServiceBoxServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceBox excels in ease of setup with a score of 9.3, while ServiceTitan falls short with a score of 6.8. Reviewers mention that ServiceBox's intuitive interface allows for a quick onboarding process, making it ideal for small businesses.
- Reviewers say that ServiceBox offers superior quality of support, scoring 9.7 compared to ServiceTitan's 7.7. Users on G2 highlight the responsiveness and helpfulness of ServiceBox's support team, which is crucial for businesses needing immediate assistance.
- G2 users note that ServiceBox shines in its reporting capabilities, achieving a score of 9.2, while ServiceTitan scores 8.4. Users mention that the detailed reports generated by ServiceBox help them make informed business decisions, enhancing operational efficiency.
- Users say that ServiceBox's calendar feature is highly rated at 9.7, significantly outperforming ServiceTitan's 7.4. Reviewers mention that the calendar's user-friendly design allows for easy scheduling and management of appointments, which is essential for service-based businesses.
- Reviewers mention that ServiceBox's invoicing feature is particularly strong, scoring 9.8, while ServiceTitan's invoicing is rated at 8.6. Users report that ServiceBox's invoicing process is seamless and integrates well with their workflow, reducing administrative burdens.
- Users on G2 highlight that ServiceBox's product direction is rated at a perfect 10.0, indicating strong confidence in its future development, whereas ServiceTitan's product direction is rated at 9.0. Reviewers say this gives them peace of mind that ServiceBox will continue to evolve and meet their needs.
Pricing
Entry-Level Pricing
ServiceBox
Per User
Starting at $35.00
Per Month
- Pricing That Fits Your Business
- World Class Support
- Unlimited Customers
ServiceTitan
No pricing availableFree Trial
ServiceBox
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
9.2
10
8.8
281
Ease of Use
9.3
10
8.5
285
Ease of Setup
9.3
7
6.9
213
Ease of Admin
9.3
7
8.1
192
Quality of Support
9.7
10
7.8
276
Has the product been a good partner in doing business?
9.5
7
8.7
193
Product Direction (% positive)
10.0
10
9.1
276
Features by Category
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
9.7
6
7.4
182
9.2
6
8.9
200
9.8
9
8.4
195
Not enough data
8.4
190
On the Job
Not enough data
8.6
196
9.3
5
7.8
198
Not enough data
7.3
180
Not enough data
8.5
201
7.8
6
8.1
170
After the Job
9.2
8
8.4
200
9.5
7
8.3
198
9.8
7
8.7
198
Not enough data
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
ServiceBox and ServiceTitan are categorized as Field Service Management and HVAC
Reviews
Reviewers' Company Size
ServiceBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
57.1%
Facilities Services
28.6%
Glass, Ceramics & Concrete
7.1%
Consumer Services
7.1%
‐
Other
0.0%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
FAQ: Is ServiceBox expensive?
2 Comments
CK
I HAVE COMPARED PRICING BETWEEN A FEW DIFFERENT COMPANY'S AND SERVICEBOX WAS BY FAR THE CHEAPEST, USUALLY BY TENS OF THOUSANDS OF DOLLARS.Read more
FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?
2 Comments
CK
I HAVE HAD FEW EXTRA THINGS CUSTOMIZED FOR ME AND I HAVE A LIST OF OTHER THINGS THAT I WANT CUSTOMIZED.Read more
FAQ: How does ServiceBox help me?
1 Comment
Official Response from ServiceBox
ServiceBox is designed to reduce duplicated workflow tasks and simplify your processes. For example, when you fill out a work order for a company, one push...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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