Compare ServiceBox and ServiceTitan

At a Glance
ServiceBox
ServiceBox
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Learn more about ServiceBox
ServiceTitan
ServiceTitan
Star Rating
(353)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching seamlessly integrated. Users appreciate how it covers essential functions, making daily operations more efficient.
  • Users say ServiceBox stands out for its ease of use and setup, with many highlighting how it has saved them countless hours in data input. The ability to sync with accounting programs is particularly valued, making it a practical choice for small businesses.
  • Reviewers mention that while ServiceTitan has a robust feature set, some users find it less intuitive during the initial setup process. In contrast, ServiceBox users frequently praise its quick and straightforward implementation, allowing them to get started without significant hurdles.
  • According to verified reviews, ServiceBox receives high marks for its quality of support, with users noting exceptional responsiveness and helpfulness. This level of support is a key differentiator for small businesses looking for reliable assistance.
  • Users highlight that ServiceTitan is seen as a technologically advanced solution, with many calling it the future of the home services industry. However, some users feel that the complexity of its features can be overwhelming, especially for smaller operations.
  • G2 reviewers indicate that while ServiceTitan has a larger market presence and a wealth of features, ServiceBox's focus on small businesses allows it to cater specifically to their needs, providing tailored solutions that resonate well with its user base.
Pricing
Entry-Level Pricing
ServiceBox
Per User
Starting at $35.00
Per Month
Learn more about ServiceBox
ServiceTitan
No pricing available
Free Trial
ServiceBox
No trial information available
ServiceTitan
No trial information available
Ratings
Meets Requirements
9.2
10
8.8
289
Ease of Use
9.3
10
8.4
294
Ease of Setup
9.3
7
6.8
221
Ease of Admin
9.3
7
8.0
197
Quality of Support
9.7
10
7.8
284
Has the product been a good partner in doing business?
9.5
7
8.7
198
Product Direction (% positive)
10.0
10
9.1
285
Features by Category
Field Service ManagementHide 18 FeaturesShow 18 Features
9.3
9
7.6
217
Generative AI
Not enough data
7.9
84
Not enough data
6.8
80
Before the Job
9.7
6
7.4
187
9.2
6
8.9
206
9.8
9
8.4
198
Not enough data
8.4
193
On the Job
Not enough data
8.6
199
9.3
5
7.8
202
Not enough data
7.3
182
Not enough data
8.5
205
7.8
6
8.1
174
After the Job
9.2
8
8.4
205
9.5
7
8.3
202
9.8
7
8.7
203
Not enough data
7.9
183
Agentic AI - Field Service Management
Not enough data
4.9
18
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
ServiceBox
ServiceBox
ServiceTitan
ServiceTitan
ServiceBox and ServiceTitan are categorized as Field Service Management and HVAC
Unique Categories
ServiceBox
ServiceBox has no unique categories
ServiceTitan
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
ServiceBox
ServiceBox
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
ServiceTitan
ServiceTitan
Small-Business(50 or fewer emp.)
65.5%
Mid-Market(51-1000 emp.)
32.5%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
ServiceBox
ServiceBox
Construction
57.1%
Facilities Services
28.6%
Glass, Ceramics & Concrete
7.1%
Consumer Services
7.1%
Other
0.0%
ServiceTitan
ServiceTitan
Construction
37.6%
Consumer Services
23.4%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.9%
Alternatives
ServiceBox
ServiceBox Alternatives
Jobber
Jobber
Add Jobber
FieldPulse
FieldPulse
Add FieldPulse
Simpro
Simpro
Add Simpro
Agentforce Field Service (formerly Salesforce Field Service)
Agentforce Field Service...
Add Agentforce Field Service (formerly Salesforce Field Service)
ServiceTitan
ServiceTitan Alternatives
Jobber
Jobber
Add Jobber
Simpro
Simpro
Add Simpro
FieldPulse
FieldPulse
Add FieldPulse
Housecall Pro
Housecall Pro
Add Housecall Pro
Discussions
ServiceBox
ServiceBox Discussions
FAQ: Is ServiceBox expensive?
2 Comments
CK
I HAVE COMPARED PRICING BETWEEN A FEW DIFFERENT COMPANY'S AND SERVICEBOX WAS BY FAR THE CHEAPEST, USUALLY BY TENS OF THOUSANDS OF DOLLARS.Read more
FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?
2 Comments
CK
I HAVE HAD FEW EXTRA THINGS CUSTOMIZED FOR ME AND I HAVE A LIST OF OTHER THINGS THAT I WANT CUSTOMIZED.Read more
How can I transfer the information on equipment from one customer to another owner/ jobsite without manually transferring it. I need a duplicate equipment option or something similar.
1 Comment
JC
Comment deleted by user.Read more
ServiceTitan
ServiceTitan Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
Tricia B.
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
Mai B.
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more