# Jobber vs ServiceBox Comparison --- ## AI Generated Summary - **G2 reviewers report** that Jobber excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "I like how intuitive Jobber is to use and how clean it looks," making it a strong choice for teams looking for a straightforward solution. - **Users say** that ServiceBox offers valuable features for data management, particularly its ability to sync with accounting programs. A user noted, "ServiceBox has saved us countless hours in data input," which can be a significant time-saver for businesses managing multiple jobs. - **Reviewers mention** that Jobber's implementation process is quick and user-friendly, with one user stating, "The initial setup was also easy for our team." This can be a crucial factor for businesses eager to get started without extensive downtime. - **According to verified reviews** , ServiceBox shines in its reporting and tracking capabilities, with users appreciating the seamless system for monitoring work done on equipment. One user highlighted the ease of referencing previous work, which can enhance operational efficiency. - **G2 reviewers indicate** that Jobber provides robust customer support, with users praising the responsiveness and willingness to incorporate feedback. A user mentioned, "I appreciate the good customer support that listens to feedback," which can foster trust and reliability in the software. - **Users report** that while ServiceBox has a higher star rating, Jobber's overall satisfaction metrics are stronger, with a significantly higher G2 Score. This suggests that Jobber may offer a more balanced experience across various aspects of field service management. | | Jobber | ServiceBox | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | | **Total Reviews** | 509 | 14 | | **Largest Market Segment** | Small-Business (89.0% of reviews) | Small-Business (100.0% of reviews) | | **Entry Level Price** | Starting at $29.00 1 User | Starting at $35.00 Per Month | --- ## Top Pros & Cons ### Jobber Pros: - Ease of Use (129 reviews) - Scheduling (72 reviews) Cons: - Improvement Needed (39 reviews) - Limited Functionality (36 reviews) ### ServiceBox **Not enough data** --- ## Ratings Comparison | Rating | Jobber | ServiceBox | |---|---|---| | **Meets Requirements** | 8.6 (421 reviews) | 9.2 (10 reviews) | | **Ease of Use** | 9.0 (433 reviews) | 9.3 (10 reviews) | | **Ease of Setup** | 8.9 (328 reviews) | 9.3 (7 reviews) | | **Ease of Admin** | 9.1 (250 reviews) | 9.3 (7 reviews) | | **Quality of Support** | 9.1 (412 reviews) | 9.7 (10 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (250 reviews) | 9.5 (7 reviews) | | **Product Direction (% positive)** | 8.9 (424 reviews) | 10.0 (10 reviews) | --- ## Pricing ### Jobber #### Entry-Level Pricing Plan: CORE Price: Starting at $29.00 1 User Description: Essential tools to help build and grow your home service business. Key Features: - 1 user - Schedule and manage jobs from anywhere to Manage jobs from anywhere - Track everything with Job details and attachments [Browse all 4 editions](https://www.g2.com/products/jobber/pricing) #### Free Trial Yes ### ServiceBox #### Entry-Level Pricing Plan: Per User Price: Starting at $35.00 Per Month Key Features: - Pricing That Fits Your Business - World Class Support - Unlimited Customers [Learn more about ServiceBox](https://www.g2.com/products/servicebox/reviews) #### Free Trial No --- ## Features Comparison By Category ### Property Restoration | Product | Score | Reviews | |---|---|---| | **Jobber** | 7.7/10 | 42 | | **ServiceBox** | N/A | N/A | #### Job Management | Feature | Jobber | ServiceBox | |---|---|---| | **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | | **Job Tracking** | 9.0 (41 reviews) | Not enough data | | **Resource Allocation** | 7.5 (40 reviews) | Not enough data | #### Field Service Management | Feature | Jobber | ServiceBox | |---|---|---| | **Mobile App** | 8.6 (41 reviews) | Not enough data | | **Contract Management** | 8.3 (40 reviews) | Not enough data | | **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | ### Masonry | Product | Score | Reviews | |---|---|---| | **Jobber** | N/A | N/A | | **ServiceBox** | N/A | N/A | #### Operations | Feature | Jobber | ServiceBox | |---|---|---| | **Masonry Design** | 5.4 (17 reviews) | Not enough data | | **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | | **Business Operations** | 8.3 (19 reviews) | Not enough data | #### Resource Management | Feature | Jobber | ServiceBox | |---|---|---| | **Supply Management** | 6.2 (17 reviews) | Not enough data | | **Field Service Management** | 8.2 (16 reviews) | Not enough data | | **Contractor Management** | 7.4 (17 reviews) | Not enough data | ### Roofing | Product | Score | Reviews | |---|---|---| | **Jobber** | 7.4/10 | 25 | | **ServiceBox** | N/A | N/A | #### Operations | Feature | Jobber | ServiceBox | |---|---|---| | **Roofing Design** | 5.2 (21 reviews) | Not enough data | | **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | | **Business Operations** | 8.1 (23 reviews) | Not enough data | #### Resource Management | Feature | Jobber | ServiceBox | |---|---|---| | **Supply Management** | 6.4 (21 reviews) | Not enough data | | **Field Service Management** | 8.0 (23 reviews) | Not enough data | | **Contractor Management** | 6.7 (21 reviews) | Not enough data | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Jobber** | 7.6/10 | 312 | | **ServiceBox** | 9.3/10 | 9 | #### Generative AI | Feature | Jobber | ServiceBox | |---|---|---| | **AI Text Summarization** | 7.4 (119 reviews) | Not enough data | | **AI Image-to-Text** | 6.0 (114 reviews) | Not enough data | #### Before the Job | Feature | Jobber | ServiceBox | |---|---|---| | **Calendar** | 8.6 (268 reviews) | 9.7 (6 reviews) | | **Dispatch** | 8.6 (247 reviews) | 9.2 (6 reviews) | | **Roles** | 8.8 (252 reviews) | 9.8 (9 reviews) | | **Booking** | 8.2 (254 reviews) | Not enough data | #### On the Job | Feature | Jobber | ServiceBox | |---|---|---| | **Location** | 8.3 (260 reviews) | Not enough data | | **Employee Communication** | 7.9 (257 reviews) | 9.3 (5 reviews) | | **Behavior Monitoring** | 6.9 (228 reviews) | Not enough data | | **Client Notifications** | 8.6 (258 reviews) | Not enough data | | **Field Sales** | 8.2 (198 reviews) | 7.8 (6 reviews) | #### After the Job | Feature | Jobber | ServiceBox | |---|---|---| | **Reports** | 8.0 (262 reviews) | 9.2 (8 reviews) | | **Analytics** | 7.9 (250 reviews) | 9.5 (7 reviews) | | **Invoicing** | 9.1 (269 reviews) | 9.8 (7 reviews) | | **CRM Integrations** | 8.2 (241 reviews) | Not enough data | #### Agentic AI - Field Service Management | Feature | Jobber | ServiceBox | |---|---|---| | **Autonomous Task Execution** | 5.3 (48 reviews) | Not enough data | | **Natural Language Interaction** | 5.7 (47 reviews) | Not enough data | | **Proactive Assistance** | 5.9 (45 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [HVAC Software](https://www.g2.com/categories/hvac), [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Unique to Jobber (6):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software) --- ## Reviewer Demographics ### By Company Size | Segment | Jobber | ServiceBox | |---|---|---| | **Small-Business** | 89.0% | 100.0% | | **Mid-Market** | 6.5% | 0% | | **Enterprise** | 4.4% | 0% | ### By Industry #### Jobber - **Construction:** 32.7% - **Consumer Services:** 22.9% - **Facilities Services:** 6.2% - **Environmental Services:** 3.5% - **Accounting:** 2.2% - **Individual & Family Services:** 2.0% - **Hospitality:** 1.8% - **Electrical/Electronic Manufacturing:** 1.8% - **Architecture & Planning:** 1.3% - **Retail:** 1.3% - **Other:** 24.4% #### ServiceBox - **Construction:** 57.1% - **Facilities Services:** 28.6% - **Glass, Ceramics & Concrete:** 7.1% - **Consumer Services:** 7.1% --- ## Alternatives ### Alternatives to Jobber - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (372 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (413 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1044 reviews) - [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) ### Alternatives to ServiceBox - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (372 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (413 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1044 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (401 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5256 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4840 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews) --- ## Top Discussions ### Jobber - Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment > **Top comment:** "Schedulingg" - Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. " ### ServiceBox - Title: [FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?](https://www.g2.com/discussions/57535-faq-what-if-my-company-needs-a-special-functionality-that-most-companies-don-t-need-can-servicebox-be-customized) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes, customization can be done in two ways. 1) We have an upvote system built into ServiceBox where people can suggest new features and vote on the..." - Title: [FAQ: Is ServiceBox expensive?](https://www.g2.com/discussions/faq-is-servicebox-expensive) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "ServiceBox is one of the top ten most cost-effective service company softwares in North America. We charge a one-time fee for the onboarding process that..." - Title: [FAQ: How does ServiceBox scheduling and dispatching work?](https://www.g2.com/discussions/faq-how-does-servicebox-scheduling-and-dispatching-work) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "ServiceBox is one of the easiest scheduling/dispatching systems in the contemporary workforce. The administrators have a master calendar where each employee..." - Title: [FAQ: Is ServiceBox just for administrators, or can field technicians use it too?](https://www.g2.com/discussions/faq-is-servicebox-just-for-administrators-or-can-field-technicians-use-it-too) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "ServiceBox software is suitable for all aspects of your service company. While on-site, field technicians are able to receive dispatch information, view..." - Title: [FAQ: Is ServiceBox easy to learn?](https://www.g2.com/discussions/57531-faq-is-servicebox-easy-to-learn) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Surprisingly, yes! ServiceBox is designed to be easy to use and understand. When you sign up for ServiceBox our onboarding team will help lead your..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-servicebox)