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Compare Service Pro® Software and WorkMax Complete Suite 
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At a Glance
Market Segments
Mid-Market (77.3% of reviews)
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Service Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareWorkMax Complete Suite
Star Rating
(26)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WorkMax Complete SuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Service Pro® Software excels in its "Dispatch" feature, scoring 9.1, which allows for efficient field coordination, while WorkMax Complete Suite also performs well but slightly trails with a score of 8.8 in "Field Coordination".
- Reviewers mention that WorkMax Complete Suite offers superior "Quality of Support" with a score of 9.6 compared to Service Pro® Software's 8.5, indicating a more responsive and helpful support team.
- G2 users highlight that Service Pro® Software has a more user-friendly "Ease of Setup" with a score of 7.2, while WorkMax Complete Suite's score of 7.9 suggests it may require a bit more time to get started.
- Users on G2 appreciate WorkMax Complete Suite's "Analytics" capabilities, scoring 8.3, which provide deeper insights into project performance, whereas Service Pro® Software's score of 6.9 indicates it may lack in this area.
- Reviewers say that Service Pro® Software shines in "Field Communication" features, which are crucial for real-time updates, while WorkMax Complete Suite's communication tools are rated slightly lower, impacting overall field collaboration.
- Users report that WorkMax Complete Suite's "Mobile App" functionality is rated higher at 9.4, making it more accessible for on-the-go users compared to Service Pro® Software, which has a lower mobile user experience rating.
Pricing
Entry-Level Pricing
Service Pro® Software
No pricing availableWorkMax Complete Suite
No pricing availableFree Trial
Service Pro® Software
No trial information availableWorkMax Complete Suite
Free Trial is available
Ratings
Meets Requirements
7.6
13
9.1
17
Ease of Use
8.5
13
8.8
17
Ease of Setup
7.2
12
7.9
17
Ease of Admin
8.5
12
8.7
17
Quality of Support
8.5
13
9.6
17
Has the product been a good partner in doing business?
8.6
12
9.5
18
Product Direction (% positive)
8.8
10
10.0
16
Features by Category
Field Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Site Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
7.9
8
Feature Not Available
9.1
9
Feature Not Available
7.5
8
9.0
7
Not enough data
Not enough data
On the Job
8.1
7
9.4
8
7.3
5
8.3
5
Not enough data
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
After the Job
7.2
9
7.9
8
6.9
8
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Invoicing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Time Tracking
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Pro® Software and WorkMax Complete Suite are categorized as Field Service Management
Unique Categories
Service Pro® Software has no unique categories
WorkMax Complete Suite is categorized as Time Tracking, Construction Project Management, and Jobsite Management
Reviews
Reviewers' Company Size
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkMax Complete Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Construction
96.0%
Entertainment
4.0%
‐
‐
‐
Other
0.0%
Alternatives
Discussions
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
WorkMax Complete Suite has no discussions with answers
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