Compare Service Pro® Software and ServiceTitan 
Featured Products
At a Glance
Market Segments
Mid-Market (77.3% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Service Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareServiceTitan
Star Rating
(353)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching seamlessly integrated. Users appreciate how these functionalities streamline their operations, making it a preferred choice for many.
- Users say that Service Pro® Software stands out for its customizable inspection capabilities, allowing businesses to tailor inspections to their specific needs. This flexibility is particularly beneficial for industries with unique requirements, such as HVAC and electrical services.
- According to verified reviews, ServiceTitan has a significantly higher overall satisfaction score, reflecting its strong market presence and user loyalty. Many users highlight its innovative approach and advanced technology, describing it as the future of home services.
- Reviewers mention that while both platforms are user-friendly, Service Pro® Software is noted for its ease of use, even among less tech-savvy staff. This aspect can be crucial for businesses looking to minimize training time and maximize productivity.
- Users highlight that ServiceTitan's implementation process is generally quick and intuitive, with many praising the onboarding experience. This efficiency helps businesses get up and running faster, which is a significant advantage in the competitive field service market.
- G2 reviewers note that while Service Pro® Software has a solid support rating, ServiceTitan's overall support experience is often described as more robust, with users appreciating the prompt handling of issues and the depth of resources available for troubleshooting.
Pricing
Entry-Level Pricing
Service Pro® Software
No pricing availableServiceTitan
No pricing availableFree Trial
Service Pro® Software
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
7.6
13
8.8
289
Ease of Use
8.5
13
8.4
294
Ease of Setup
7.2
12
6.8
221
Ease of Admin
8.5
12
8.0
197
Quality of Support
8.5
13
7.8
284
Has the product been a good partner in doing business?
8.6
12
8.7
198
Product Direction (% positive)
8.8
10
9.1
285
Features by Category
Generative AI
Not enough data
7.9
84
Not enough data
6.8
80
Before the Job
7.9
8
7.4
187
9.1
9
8.9
206
7.5
8
8.4
198
Not enough data
8.4
193
On the Job
8.1
7
8.6
199
7.3
5
7.8
202
Not enough data
7.3
182
5.3
5
8.5
205
Not enough data
8.1
174
After the Job
7.2
9
8.4
205
6.9
8
8.3
202
Not enough data
8.7
203
Not enough data
7.9
183
Agentic AI - Field Service Management
Not enough data
4.9
18
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
Service Pro® Software and ServiceTitan are categorized as Field Service Management
Unique Categories
Service Pro® Software has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Construction
37.6%
Consumer Services
23.4%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.9%
Discussions
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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