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Compare Service Fusion and Workiz 
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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
Starting at $208.00
$187.00 1 Members Per Month
Service Fusion
Star Rating
(118)4.1 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansWorkiz
Star Rating
(221)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workiz excels in overall user satisfaction, reflected in its higher G2 Score compared to Service Fusion. Users appreciate its intuitive interface and comprehensive features, which streamline operations and enhance productivity.
- According to verified reviews, Service Fusion is praised for its integration of multiple functions like dispatching, scheduling, and invoicing, which simplifies workflows. Users highlight that this all-in-one approach reduces the need to switch between different applications.
- Users say that Workiz offers a more efficient setup process, with many finding it easy to implement and navigate. The platform's real-time job scheduling and technician tracking features are particularly noted for helping teams stay organized and minimize missed appointments.
- Reviewers mention that while Service Fusion is user-friendly, some users have experienced challenges in matching the software to their specific workflow needs. However, they still commend its functionality and ease of instructions, noting a quick learning curve.
- G2 reviewers highlight the quality of support provided by both platforms, but Workiz edges out with slightly higher ratings. Users appreciate the responsive customer service and the built-in communication tools that keep all job-related conversations organized within the platform.
- According to recent feedback, both products have strong features for invoicing and client notifications, but Workiz's integration capabilities are particularly lauded. Users enjoy having everything from invoicing to CRM in one place, which enhances their overall workflow efficiency.
Pricing
Entry-Level Pricing
Service Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
Service Fusion
No trial information availableWorkiz
Free Trial is available
Ratings
Meets Requirements
8.2
108
8.7
158
Ease of Use
8.5
108
8.8
163
Ease of Setup
7.9
77
8.7
127
Ease of Admin
8.2
75
9.1
105
Quality of Support
8.4
107
8.7
157
Has the product been a good partner in doing business?
8.5
75
9.0
107
Product Direction (% positive)
8.2
109
9.3
137
Features by Category
Payment Processing
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Administration
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Not enough data
Payment Options
Feature Not Available
Not enough data
8.4
25
Not enough data
Security
8.1
24
Not enough data
Platform
7.1
26
Not enough data
Feature Not Available
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
20
7.8
45
7.3
20
6.3
25
Before the Job
8.3
78
8.5
117
8.9
80
8.8
112
8.3
78
8.7
111
8.4
80
8.4
103
On the Job
8.1
78
8.3
107
8.0
79
8.3
113
7.4
59
7.6
77
8.1
73
8.7
110
Feature Not Available
8.2
99
After the Job
7.6
75
8.3
109
7.3
71
8.3
105
8.5
77
8.8
112
7.4
62
8.1
91
Agentic AI - Field Service Management
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
7
Categories
Categories
Shared Categories
Service Fusion and Workiz are categorized as Field Service Management
Unique Categories
Service Fusion is categorized as Payment Processing and HVAC
Workiz is categorized as Roofing
Reviews
Reviewers' Company Size
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.7%
Electrical/Electronic Manufacturing
9.6%
Consumer Services
8.8%
Facilities Services
7.0%
Information Technology and Services
4.4%
Other
39.5%
Construction
33.3%
Consumer Services
23.8%
Transportation/Trucking/Railroad
4.8%
Electrical/Electronic Manufacturing
4.3%
Retail
3.8%
Other
30.0%
Discussions
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
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