# Service Fusion vs ServiceTrade Comparison

| | Service Fusion | ServiceTrade | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 120 | 58 | 
| **Largest Market Segment** | Small-Business (83.6% of reviews) | Small-Business (48.1% of reviews) | 
| **Entry Level Price** | Starting at $208.00 | Contact Us 10 Technicians | 

---
## Top Pros & Cons

### Service Fusion

Pros:
- Ease of Use (12 reviews)
- Customer Support (7 reviews)

Cons:
- Data Management Issues (4 reviews)
- Expensive (4 reviews)

### ServiceTrade

**Not enough data**

---
## Ratings Comparison
| Rating | Service Fusion | ServiceTrade | 
|---|---|---|
  | **Meets Requirements** | 8.2 (110 reviews) | 8.7 (47 reviews) | 
  | **Ease of Use** | 8.5 (110 reviews) | 8.9 (47 reviews) | 
  | **Ease of Setup** | 7.9 (79 reviews) | 8.4 (32 reviews) | 
  | **Ease of Admin** | 8.2 (76 reviews) | 9.1 (34 reviews) | 
  | **Quality of Support** | 8.4 (109 reviews) | 9.1 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (76 reviews) | 9.4 (34 reviews) | 
  | **Product Direction (% positive)** | 8.1 (111 reviews) | 9.5 (44 reviews) | 

---
## Pricing

### Service Fusion

#### Entry-Level Pricing

Plan: STARTER

Price: Starting at $208.00

Description: All essential features + text messaging & auto-reminders

Key Features:
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)

[Browse all 3 editions](https://www.g2.com/products/service-fusion/pricing)

#### Free Trial

No

### ServiceTrade

#### Entry-Level Pricing

Plan: Premium

Price: Contact Us 10 Technicians

Description: Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.

Key Features:
- scheduling
- dispatching
- sales

[Learn more about ServiceTrade](https://www.g2.com/products/servicetrade/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Service Fusion** | 7.9/10 | 27 |
| **ServiceTrade** | N/A | N/A |

#### Payment Processing

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Encryption** | 8.1 (19 reviews) | Not enough data | 
| **Credit Card Processing** | 8.1 (26 reviews) | Not enough data | 
| **Mobile Payments** | 8.3 (23 reviews) | Not enough data | 
| **Digital Wallet Integration** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Reporting & Analytics** | 7.6 (25 reviews) | Not enough data | 
| **E-commerce Integration** | Feature Not Available | Not enough data | 
| **Processing Fees** | 7.8 (26 reviews) | Not enough data | 
| **POS Integration** | Feature Not Available | Not enough data | 
| **Omnichannel** | 7.9 (18 reviews) | Not enough data | 
| **Levels 1 & 2** | 7.6 (20 reviews) | Not enough data | 
| **Level 3** | 7.4 (20 reviews) | Not enough data | 

#### Payment Options

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Multi-Currency** | Feature Not Available | Not enough data | 
| **Online payment portal** | 8.4 (25 reviews) | Not enough data | 

#### Security

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **POS Verification** | 8.1 (24 reviews) | Not enough data | 

#### Platform

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Accounting integration** | 7.1 (26 reviews) | Not enough data | 
| **E-commerce Integration** | Feature Not Available | Not enough data | 

### Inspection Management

| Product | Score | Reviews |
|---|---|---|
| **Service Fusion** | N/A | N/A |
| **ServiceTrade** | N/A | N/A |

#### Planning

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Checklists** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Procedures** | Not enough data | Not enough data | 

#### Execution

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Sampling** | Not enough data | Not enough data | 
| **Corrective Actions** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 
| **Ad-hoc Tasks** | Not enough data | Not enough data | 

#### Analytics

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Nonconformace** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Service Fusion** | 8.0/10 | 90 |
| **ServiceTrade** | 8.4/10 | 26 |

#### Generative AI

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **AI Text Summarization** | 7.9 (20 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.3 (20 reviews) | Not enough data | 

#### Before the Job

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Calendar** | 8.3 (78 reviews) | 8.5 (22 reviews) | 
| **Dispatch** | 8.9 (80 reviews) | 7.7 (22 reviews) | 
| **Roles** | 8.3 (79 reviews) | 8.3 (23 reviews) | 
| **Booking** | 8.4 (81 reviews) | 9.1 (17 reviews) | 

#### On the Job

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Location** | 8.1 (78 reviews) | 8.3 (21 reviews) | 
| **Employee Communication** | 8.0 (80 reviews) | 8.3 (22 reviews) | 
| **Behavior Monitoring** | 7.4 (59 reviews) | 8.8 (15 reviews) | 
| **Client Notifications** | 8.1 (73 reviews) | 8.0 (20 reviews) | 
| **Field Sales** | Feature Not Available | 7.4 (7 reviews) | 

#### After the Job

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Reports** | 7.6 (76 reviews) | 8.3 (21 reviews) | 
| **Analytics** | 7.3 (71 reviews) | 8.3 (21 reviews) | 
| **Invoicing** | 8.5 (79 reviews) | 8.8 (18 reviews) | 
| **CRM Integrations** | 7.5 (63 reviews) | 9.5 (17 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Service Fusion | ServiceTrade | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to Service Fusion (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to ServiceTrade (1):** [Inspection Management Software](https://www.g2.com/categories/inspection-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Service Fusion | ServiceTrade | 
|---|---|---|
| **Small-Business** | 83.6% | 48.1% | 
| **Mid-Market** | 12.9% | 40.7% | 
| **Enterprise** | 3.4% | 11.1% | 

### By Industry

#### Service Fusion

- **Construction:** 30.2%
- **Consumer Services:** 9.5%
- **Electrical/Electronic Manufacturing:** 9.5%
- **Facilities Services:** 6.9%
- **Information Technology and Services:** 4.3%
- **Real Estate:** 4.3%
- **Utilities:** 2.6%
- **Security and Investigations:** 2.6%
- **Accounting:** 1.7%
- **Consumer Goods:** 1.7%
- **Other:** 26.7%

#### ServiceTrade

- **Construction:** 30.2%
- **Facilities Services:** 15.1%
- **Consumer Services:** 5.7%
- **Telecommunications:** 3.8%
- **Real Estate:** 3.8%
- **Public Safety:** 3.8%
- **Mechanical or Industrial Engineering:** 3.8%
- **Accounting:** 1.9%
- **Aviation & Aerospace:** 1.9%
- **Building Materials:** 1.9%
- **Other:** 28.3%

---
## Alternatives

### Alternatives to Service Fusion

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (228 reviews)
- [FieldEdge](https://www.g2.com/products/fieldedge/reviews) — 4.0/5 stars (87 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4766 reviews)

### Alternatives to ServiceTrade

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (68 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)

---
## Top Discussions

### Service Fusion

- Title: [When will Service Fusion be able integrate HST with Quickbooks properly?](https://www.g2.com/discussions/14670-when-will-service-fusion-be-able-integrate-hst-with-quickbooks-properly) — 3 comments, 1 upvote
  > **Top comment:** "Hi Sam - I would encourage you to reach out to our support team for this. You can get in touch with our support team using the information below. They can..."
- Title: [Where is service Fusion located?](https://www.g2.com/discussions/where-is-service-fusion-located) — 1 comment
  > **Top comment:** "we used to use this service back in 2020"
- Title: [Is Service Fusion compatible with Quickbooks?](https://www.g2.com/discussions/is-service-fusion-compatible-with-quickbooks) — 1 comment
  > **Top comment:** "Yes it is! It will sync every night and works great with it. "
- Title: [How do I set params on time tracking to round up or down to the nearest half hour?](https://www.g2.com/discussions/how-do-i-set-params-on-time-tracking-to-round-up-or-down-to-the-nearest-half-hour) — 1 comment, 1 upvote
  > **Top comment:** "You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manually"

### ServiceTrade

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/service-fusion-vs-servicetrade)