Compare Service Fusion and ServiceBox 
At a Glance
Market Segments
Small-Business (83.5% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Starting at $208.00
Starting at $35.00 Per Month
Service Fusion
Star Rating
(119)4.1 out of 5
Market Segments
Small-Business (83.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansServiceBox
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $35.00 Per Month
Learn more about ServiceBoxService Fusion vs ServiceBox
When assessing the two solutions, reviewers found ServiceBox easier to use, set up, and administer. Reviewers also preferred doing business with ServiceBox overall.
- Reviewers felt that ServiceBox meets the needs of their business better than Service Fusion.
- When comparing quality of ongoing product support, reviewers felt that ServiceBox is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceBox over Service Fusion.
Pricing
Entry-Level Pricing
Service Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
ServiceBox
Per User
Starting at $35.00
Per Month
- Pricing That Fits Your Business
- World Class Support
- Unlimited Customers
Free Trial
Service Fusion
No trial information availableServiceBox
No trial information availableRatings
Meets Requirements
8.2
109
9.2
10
Ease of Use
8.5
109
9.3
10
Ease of Setup
7.9
78
9.3
7
Ease of Admin
8.2
76
9.3
7
Quality of Support
8.4
108
9.7
10
Has the product been a good partner in doing business?
8.5
76
9.5
7
Product Direction (% positive)
8.1
110
10.0
10
Features by Category
Payment Processing
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Administration
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Not enough data
Payment Options
Feature Not Available
Not enough data
8.4
25
Not enough data
Security
8.1
24
Not enough data
Platform
7.1
26
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
20
Not enough data
7.3
20
Not enough data
Before the Job
8.3
78
9.7
6
8.9
80
9.2
6
8.3
78
9.8
9
8.4
80
Not enough data
On the Job
8.1
78
Not enough data
8.0
79
9.3
5
7.4
59
Not enough data
8.1
73
Not enough data
Feature Not Available
7.8
6
After the Job
7.6
75
9.2
8
7.3
71
9.5
7
8.5
78
9.8
7
7.5
63
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Fusion and ServiceBox are categorized as Field Service Management and HVAC
Unique Categories
Service Fusion is categorized as Payment Processing
ServiceBox has no unique categories
Reviews
Reviewers' Company Size
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.4%
Consumer Services
9.6%
Electrical/Electronic Manufacturing
9.6%
Facilities Services
7.0%
Information Technology and Services
4.3%
Other
39.1%
Construction
57.1%
Facilities Services
28.6%
Glass, Ceramics & Concrete
7.1%
Consumer Services
7.1%
‐
Other
0.0%
Discussions
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
AD
Hi Sam - I would encourage you to reach out to our support team for this. You can get in touch with our support team using the information below. They can...Read more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
FAQ: What if my company needs a special functionality that most companies don’t need, can ServiceBox be customized?
2 Comments
Official Response from ServiceBox
Yes, customization can be done in two ways.
1) We have an upvote system built into ServiceBox where people can suggest new features and vote on the...Read more
FAQ: Is ServiceBox expensive?
2 Comments
Official Response from ServiceBox
ServiceBox is one of the top ten most cost-effective service company softwares in North America. We charge a one-time fee for the onboarding process that...Read more
FAQ: How does ServiceBox scheduling and dispatching work?
1 Comment
Official Response from ServiceBox
ServiceBox is one of the easiest scheduling/dispatching systems in the contemporary workforce. The administrators have a master calendar where each employee...Read more
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