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Compare Service Autopilot and mHelpDesk 
Featured Products
At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
$47 per month
No pricing available
Service Autopilot
Star Rating
(21)3.7 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$47 per month
Browse all 2 pricing plansmHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskService Autopilot vs mHelpDesk
When assessing the two solutions, reviewers found mHelpDesk easier to use, set up, and administer. However, reviewers preferred doing business with Service Autopilot overall.
- Reviewers felt that Service Autopilot meets the needs of their business better than mHelpDesk.
- When comparing quality of ongoing product support, reviewers felt that Service Autopilot is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Service Autopilot over mHelpDesk.
Pricing
Entry-Level Pricing
Service Autopilot
Startup
$47
per month
- UNLIMITED Phone Support
- UNLIMITED Live Small Group Webinar Training w/ Q&A
- UNLIMITED Online Video Training
mHelpDesk
No pricing availableFree Trial
Service Autopilot
No trial information availablemHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.7
14
8.2
113
Ease of Use
7.4
14
8.3
115
Ease of Setup
6.4
11
7.6
45
Ease of Admin
7.5
12
8.0
45
Quality of Support
9.0
14
8.2
114
Has the product been a good partner in doing business?
9.0
12
7.6
45
Product Direction (% positive)
8.1
12
7.0
113
Features by Category
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
9.0
7
8.0
57
9.8
7
7.9
53
10.0
7
8.1
53
9.7
6
7.9
52
On the Job
9.5
7
7.4
11
9.4
6
8.1
55
9.4
6
7.8
6
9.3
5
8.0
46
Not enough data
8.1
6
After the Job
7.5
8
8.1
56
8.6
6
8.0
47
9.4
8
8.1
42
10.0
6
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Autopilot and mHelpDesk are categorized as Field Service Management
Unique Categories
Service Autopilot has no unique categories
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Service Autopilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
40.0%
Facilities Services
15.0%
Environmental Services
10.0%
Renewables & Environment
5.0%
Management Consulting
5.0%
Other
25.0%
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Discussions
Service Autopilot has no discussions with answers
mHelpDesk has no discussions with answers
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