Introducing G2.ai, the future of software buying.Try now
Compare Sera and ServiceTitan 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fluix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Aimsio | Field Service Management Software
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Pocomos
Visit Website
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
$399.00 Per Month
No pricing available
Sera
Star Rating
(58)4.4 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 2 pricing plansServiceTitan
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching seamlessly integrated. Users appreciate how these functionalities enhance overall operational efficiency, making it a strong choice for those in the field service industry.
- Users say that Sera shines in its user-friendly interface, particularly highlighting how easy it is to manage dispatching and track performance through its dashboard. This simplicity can be a significant advantage for small businesses looking for straightforward solutions.
- Reviewers mention that ServiceTitan's implementation process can be a bit challenging, but once set up, it offers a robust platform that connects all business workflows effectively. This is contrasted by Sera, which users find easier to set up, allowing for quicker onboarding and immediate use.
- According to verified reviews, ServiceTitan has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software. Many users express that it is innovative and technologically advanced, positioning it as a leader in the home services industry.
- Users highlight that while Sera provides excellent support, particularly in terms of responsiveness, ServiceTitan's support is also highly rated, though slightly lower. This suggests that both platforms are committed to assisting their users, but ServiceTitan may have room for improvement in this area.
- Reviewers note that ServiceTitan's extensive feature set, including job costing and payment processing, makes it a powerful tool for businesses that require a comprehensive solution. In contrast, Sera's focus on driving revenue and ease of use makes it appealing for smaller operations that prioritize simplicity over complexity.
Pricing
Entry-Level Pricing
Sera
Sera Starter Bundle (Includes 4 techs)
$399.00
Per Month
Includes unlimited back office users and up to 4 technicians. Annual contract required, billed monthly.
- Automated Dispatcher
- Online Dispatching and Scheduling
- Customer Job Notifications
ServiceTitan
No pricing availableFree Trial
Sera
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
7.9
54
8.8
282
Ease of Use
9.1
57
8.5
286
Ease of Setup
8.3
41
6.9
213
Ease of Admin
8.6
36
8.1
193
Quality of Support
9.4
50
7.8
277
Has the product been a good partner in doing business?
8.8
37
8.7
194
Product Direction (% positive)
8.5
56
9.1
277
Features by Category
Generative AI
7.6
22
7.9
82
6.8
22
6.8
78
Before the Job
8.4
38
7.4
183
9.0
39
8.9
201
8.3
38
8.4
195
9.2
38
8.4
190
On the Job
8.8
39
8.6
196
Feature Not Available
7.8
198
8.2
38
7.3
180
8.6
40
8.5
201
8.6
39
8.1
170
After the Job
8.3
39
8.4
201
8.6
39
8.3
198
8.6
39
8.7
199
8.4
38
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Sera and ServiceTitan are categorized as Field Service Management and HVAC
Reviews
Reviewers' Company Size
Sera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
48.3%
Consumer Services
22.4%
Mechanical or Industrial Engineering
3.4%
Electrical/Electronic Manufacturing
3.4%
Business Supplies and Equipment
3.4%
Other
19.0%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Discussions
Sera has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
