G2 reviewers report that TriNet excels in user experience, with many praising its intuitive interface that allows users to access paychecks, paid time off, and employment details easily. One user noted, "I can find everything in 3 clicks or less," highlighting the platform's ease of navigation.
Users say that Sequoia One stands out for its exceptional support team. Reviewers frequently mention the responsiveness and knowledge of their HR business partners, with one user stating, "The team is knowledgeable, friendly, fast with response. I love working with them!"
According to verified reviews, TriNet has a more straightforward implementation process, with users appreciating the dedicated advisors who assist during onboarding. One user remarked, "When you begin using TriNet, you are never alone," emphasizing the support available during setup.
Reviewers mention that while Sequoia One has a higher star rating, it has significantly fewer reviews, which may affect the reliability of its ratings. In contrast, TriNet has a robust number of reviews, providing a more comprehensive view of user satisfaction.
G2 reviewers highlight that TriNet's overall quality is reflected in its higher G2 Score, particularly in areas like ease of use and implementation. Users appreciate the platform's ability to streamline HR processes, making it a preferred choice for many small businesses.
Users report that Sequoia One excels in compliance support and specialist guidance, with many praising the team's ability to navigate complex regulations. One user noted, "My HRBP is top notch," indicating the value of having knowledgeable partners in compliance matters.
Pricing
Entry-Level Pricing
Sequoia One
No pricing available
TriNet
No pricing available
Free Trial
Sequoia One
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
8.5
13
8.4
676
Ease of Use
7.4
13
8.2
685
Ease of Setup
8.6
11
8.0
432
Ease of Admin
8.5
12
8.2
458
Quality of Support
9.4
13
8.0
631
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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