According to verified reviews, TriNet excels in providing a comprehensive platform for payroll processing, with users highlighting its efficiency and reliability. Reviewers appreciate the robust employee benefits and self-service tools that enhance the overall user experience.
G2 reviewers report that Sequoia One stands out for its exceptional customer support, with many users praising the responsiveness and friendliness of the team. Clients mention that their HR business partners are knowledgeable and make operations run smoothly, which is a significant advantage for businesses seeking reliable assistance.
Users say that TriNet offers a more intuitive onboarding process, which helps manage the complete employee lifecycle effectively. Recent feedback emphasizes the platform's ability to assist with compliance during onboarding and offboarding, making it a strong choice for small businesses.
Reviewers mention that while Sequoia One has a higher star rating, it has fewer total reviews, which may affect the reliability of its ratings. However, users consistently highlight the quality of support and the strong partnerships they build with the Sequoia team.
According to G2 feedback, TriNet has a slight edge in ease of use, with users appreciating the chat support feature that connects them to real people for immediate assistance. This quick access to help is a notable benefit for those who value responsive customer service.
Users report that Sequoia One shines in implementation, with many praising its smooth setup process. The platform's ease of setup is frequently mentioned, indicating that it may be a better fit for businesses looking for a straightforward onboarding experience.
Pricing
Entry-Level Pricing
Sequoia One
No pricing available
TriNet
No pricing available
Free Trial
Sequoia One
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
8.5
13
8.4
663
Ease of Use
7.4
13
8.2
669
Ease of Setup
8.6
11
7.9
418
Ease of Admin
8.5
12
8.2
457
Quality of Support
9.4
13
8.0
618
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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