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At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
Free
$0.00
Sentry
Star Rating
(124)4.5 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSmartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sentry excels in Real-Time Monitoring with a score of 9.3, making it a preferred choice for teams needing immediate insights into application performance. In contrast, Smartlook's score of 8.7 in this area indicates it may not provide the same level of immediacy.
- Reviewers mention that Smartlook shines in Session Replays, achieving a high score of 9.1, which allows users to analyze user behavior effectively. Sentry, while strong in other areas, does not focus on session replay features, which may be a drawback for those prioritizing user experience analysis.
- G2 users highlight Sentry's Alerting capabilities with a score of 8.8, which is crucial for teams needing proactive notifications about issues. Smartlook, with a slightly lower score of 8.3, may not offer the same level of responsiveness in alerting users to potential problems.
- Users on G2 report that Smartlook provides superior Engagement Metrics with a score of 8.8, which is essential for understanding user interaction. Sentry's engagement score of 8.7 is commendable but indicates that Smartlook may have a slight edge in this area.
- Reviewers say that Sentry's Crash Monitoring features are robust, with a score of 9.0, making it a reliable choice for developers focused on maintaining application stability. Smartlook's performance in this area is less emphasized, which could be a concern for teams prioritizing bug tracking.
- Users report that Smartlook's User Segmentation capabilities, scoring 8.4, allow for more tailored marketing strategies, while Sentry's score of 8.5 indicates it may not provide the same depth in user analysis, potentially limiting targeted engagement efforts.
Pricing
Entry-Level Pricing
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
Free Trial
Sentry
Free Trial is available
Smartlook
Free Trial is available
Ratings
Meets Requirements
9.0
102
8.9
656
Ease of Use
8.7
105
8.9
662
Ease of Setup
8.6
55
9.1
459
Ease of Admin
8.8
36
9.1
451
Quality of Support
8.5
75
8.8
470
Has the product been a good partner in doing business?
8.9
29
9.0
385
Product Direction (% positive)
9.2
103
9.0
620
Features by Category
Metrics
Not enough data
8.8
157
Not enough data
8.7
78
Not enough data
8.5
153
Not enough data
8.6
149
Not enough data
8.6
130
Not enough data
8.2
65
Not enough data
8.4
68
Not enough data
8.6
126
Not enough data
8.7
126
Reporting
Not enough data
8.8
149
Not enough data
8.5
63
Not enough data
8.6
121
Not enough data
8.6
117
Not enough data
8.3
108
Not enough data
7.8
18
Not enough data
8.7
119
Other
Not enough data
8.7
135
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
Feature Not Available
Not enough data
8.3
91
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
208
Not enough data
8.6
100
Not enough data
8.8
316
Not enough data
Feature Not Available
User Identification
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.7
64
Tracking & Reporting
Not enough data
8.3
64
Not enough data
8.6
69
Not enough data
8.5
60
Not enough data
8.6
77
Not enough data
8.9
72
Not enough data
8.7
74
Metrics
7.3
10
8.8
34
7.5
10
8.5
33
7.8
10
8.1
29
6.7
8
8.0
29
6.3
8
8.5
28
User Behavior
8.3
5
9.1
221
|
Verified
7.0
5
8.9
205
|
Verified
Not enough data
8.4
166
|
Verified
A/B Testing
9.0
5
8.4
126
|
Verified
Not enough data
8.0
86
|
Verified
7.3
5
8.3
124
|
Verified
Not enough data
8.3
104
|
Verified
Visitor Information
8.7
5
8.4
167
|
Verified
8.0
5
8.4
125
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.7
109
Not enough data
8.5
91
Not enough data
8.7
97
Not enough data
8.4
72
Not enough data
8.1
44
Not enough data
Feature Not Available
Not enough data
8.9
83
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
7.5
36
Not enough data
7.4
35
Not enough data
8.0
40
Not enough data
Bug Monitoring
8.7
41
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Not enough data
Crash Data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Not enough data
Metrics
7.3
10
8.8
34
7.5
10
8.5
33
7.8
10
8.1
29
6.7
8
8.0
29
6.3
8
8.5
28
Visibility
8.9
16
Not enough data
8.4
16
Not enough data
9.0
16
Not enough data
Monitoring and Management
7.8
15
Not enough data
8.4
15
Not enough data
8.7
14
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
24
Not enough data
8.5
25
Not enough data
8.8
27
Not enough data
6.8
17
Not enough data
8.6
20
Not enough data
Response
8.4
23
Not enough data
8.4
24
Not enough data
8.1
19
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
18
Not enough data
7.7
17
Not enough data
Functionality
7.3
16
Not enough data
7.8
15
Not enough data
5.5
13
Not enough data
6.8
14
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Reporting
Not enough data
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
Metrics
7.3
10
8.8
34
7.5
10
8.5
33
7.8
10
8.1
29
6.7
8
8.0
29
6.3
8
8.5
28
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
29
Not enough data
8.9
33
Personalization
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Administration
Not enough data
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Sentry and Smartlook are categorized as Session Replay
Unique Categories
Smartlook is categorized as Product Analytics, Heatmap Tools, Mobile App Analytics, Digital Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.3%
Information Technology and Services
18.9%
Internet
9.0%
Financial Services
4.1%
Logistics and Supply Chain
3.3%
Other
34.4%
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Discussions
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
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