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Compare Sentry and ServiceNow Cloud Observability (formerly LightStep) 
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At a Glance
Market Segments
Small-Business (47.9% of reviews)
Enterprise (47.4% of reviews)
Entry-Level Pricing
Free
Free Get started quickly
Sentry
Star Rating
(123)4.5 out of 5
Market Segments
Small-Business (47.9% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansServiceNow Cloud Observability (formerly LightStep)
Star Rating
(20)4.6 out of 5
Market Segments
Enterprise (47.4% of reviews)
Entry-Level Pricing
Free Get started quickly
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sentry excels in error and bug tracking, with a score of 8.9, making it a preferred choice for teams focused on identifying and resolving issues quickly. In contrast, ServiceNow Cloud Observability, while offering robust features, received a lower score of 8.2 in this area, indicating it may not be as effective for teams prioritizing bug tracking.
- Reviewers mention that Sentry's real-time monitoring capabilities are highly praised, scoring 8.7, which allows teams to respond promptly to issues as they arise. ServiceNow Cloud Observability, however, scored slightly higher at 8.8, suggesting it may provide a more comprehensive real-time monitoring experience.
- G2 users highlight Sentry's dashboards and visualizations as user-friendly and effective, with a score of 8.3. In comparison, ServiceNow Cloud Observability shines in this area with a score of 9.5, indicating a superior ability to present data in an easily digestible format.
- Users on G2 report that Sentry's alerting system is efficient, scoring 8.8, which helps teams stay informed about critical issues. However, ServiceNow Cloud Observability's alerting features received a lower score of 7.9, suggesting that its alerting capabilities may not be as robust or customizable.
- Reviewers mention that Sentry's automation features are somewhat limited, with a score of 7.6, which may hinder teams looking for extensive automation capabilities. In contrast, ServiceNow Cloud Observability excels in this area with a score of 9.8, indicating a strong focus on automating monitoring and management tasks.
- Users say that Sentry's performance monitoring is solid, with a score of 8.8, providing essential insights into application performance. ServiceNow Cloud Observability, however, scored slightly lower at 8.0, which may suggest it lacks some of the depth or features that Sentry offers in this critical area.
Pricing
Entry-Level Pricing
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
ServiceNow Cloud Observability (formerly LightStep)
Community
Free
Get started quickly
- Best for small projects
- Explore every feature
- Community support
Free Trial
Sentry
Free Trial is available
ServiceNow Cloud Observability (formerly LightStep)
Free Trial is available
Ratings
Meets Requirements
9.0
101
9.0
14
Ease of Use
8.7
104
9.2
14
Ease of Setup
8.6
54
Not enough data
Ease of Admin
8.8
35
Not enough data
Quality of Support
8.5
74
9.6
14
Has the product been a good partner in doing business?
8.9
28
Not enough data
Product Direction (% positive)
9.2
102
7.9
11
Features by Category
User Behavior
8.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
A/B Testing
9.0
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Visitor Information
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
7.5
36
Not enough data
7.4
35
Not enough data
8.0
40
Not enough data
Bug Monitoring
8.7
41
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Not enough data
Crash Data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Not enough data
Metrics
7.3
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
Visibility
8.9
16
9.5
7
8.4
16
7.9
7
9.0
16
9.3
7
Monitoring and Management
7.8
15
9.8
7
8.4
15
9.0
7
8.7
14
8.8
7
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
24
8.3
5
8.5
25
8.7
5
8.8
26
8.0
5
6.9
16
Not enough data
8.5
19
Not enough data
Response
8.4
23
Not enough data
8.3
23
Not enough data
8.1
19
8.7
5
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
18
Not enough data
7.7
17
Not enough data
Functionality
7.3
16
Not enough data
7.8
15
Not enough data
5.5
13
Not enough data
6.8
14
Not enough data
Alerts management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
7.3
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
Categories
Categories
Shared Categories
Sentry and ServiceNow Cloud Observability (formerly LightStep) are categorized as Application Performance Monitoring (APM) and Log Monitoring
Unique Categories
Sentry is categorized as Bug Tracking, Website Monitoring, Mobile Crash Reporting, Session Replay, IoT Development Tools, IT Alerting, Gaming Tools, and Digital Experience Monitoring (DEM)
ServiceNow Cloud Observability (formerly LightStep) is categorized as Container Monitoring, Cloud Infrastructure Monitoring, Enterprise Monitoring, Database Monitoring, and Observability Software
Reviews
Reviewers' Company Size
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Cloud Observability (formerly LightStep)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.8%
Information Technology and Services
19.0%
Internet
9.1%
Financial Services
4.1%
Logistics and Supply Chain
3.3%
Other
34.7%
Computer Software
47.4%
Information Technology and Services
10.5%
Financial Services
10.5%
Computer Games
10.5%
Telecommunications
5.3%
Other
15.8%
Discussions
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
ServiceNow Cloud Observability (formerly LightStep) has no discussions with answers
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