Compare Sentry and ServiceNow Cloud Observability (formerly LightStep) 
Featured Products
At a Glance
Market Segments
Small-Business (59.2% of reviews)
Enterprise (47.4% of reviews)
Entry-Level Pricing
Free
Free Get started quickly
Sentry
Star Rating
(189)4.5 out of 5
Market Segments
Small-Business (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansServiceNow Cloud Observability (formerly LightStep)
Star Rating
(20)4.6 out of 5
Market Segments
Enterprise (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Get started quickly
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sentry excels in providing detailed error reports, which help developers quickly identify and fix issues. Users appreciate its ability to automatically capture errors with rich context, including stack traces and user actions, making troubleshooting much more efficient.
- Users say that ServiceNow Cloud Observability (formerly LightStep) stands out for its easy integration capabilities. Reviewers highlight how simple it is to connect with other platforms, allowing for seamless log monitoring and troubleshooting, which can be a significant advantage for teams looking to streamline their workflows.
- According to verified reviews, Sentry has a higher overall satisfaction score compared to ServiceNow Cloud Observability, indicating that users feel more positively about their experience with Sentry. This is reflected in the volume of recent reviews, with Sentry receiving 37 reviews in the last 90 days, compared to none for ServiceNow Cloud Observability.
- Reviewers mention that while Sentry provides a robust performance monitoring experience, ServiceNow Cloud Observability shines in its dashboard and visualization capabilities. Users appreciate the clarity and depth of insights available through its visual tools, which can enhance data interpretation and decision-making.
- Users highlight that Sentry's ease of use is a significant advantage, with many finding the platform intuitive and straightforward to navigate. In contrast, while ServiceNow Cloud Observability has received praise for its support quality, some users may find Sentry's user interface more accessible for day-to-day tasks.
- G2 reviewers note that Sentry's performance analysis features are well-regarded, with users benefiting from its ability to provide comprehensive insights into application performance. Meanwhile, ServiceNow Cloud Observability is recognized for its strong capabilities in log tracing, which can be crucial for developers needing to troubleshoot complex issues quickly.
Pricing
Entry-Level Pricing
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
ServiceNow Cloud Observability (formerly LightStep)
Community
Free
Get started quickly
- Best for small projects
- Explore every feature
- Community support
Free Trial
Sentry
Free Trial is available
ServiceNow Cloud Observability (formerly LightStep)
Free Trial is available
Ratings
Meets Requirements
9.0
134
9.0
14
Ease of Use
8.7
138
9.2
14
Ease of Setup
8.8
87
Not enough data
Ease of Admin
8.7
41
Not enough data
Quality of Support
8.6
104
9.6
14
Has the product been a good partner in doing business?
8.9
34
Not enough data
Product Direction (% positive)
9.3
133
7.9
11
Features by Category
User Behavior
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
A/B Testing
9.0
7
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Visitor Information
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
9.0
12
Not enough data
8.5
9
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
7.7
39
Not enough data
7.6
37
Not enough data
8.2
43
Not enough data
Bug Monitoring
9.2
65
Not enough data
9.0
53
Not enough data
8.3
42
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Not enough data
Crash Data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Not enough data
Metrics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.0
18
9.5
7
8.8
21
7.9
7
9.1
18
9.3
7
Monitoring and Management
Feature Not Available
9.8
7
8.6
17
9.0
7
8.9
17
8.8
7
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
25
8.3
5
8.8
31
8.7
5
9.0
37
8.0
5
6.9
18
Not enough data
8.7
24
Not enough data
Response
8.3
27
Not enough data
8.1
37
Not enough data
8.8
32
8.7
5
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.9
22
Not enough data
7.7
17
Not enough data
Functionality
Feature Not Available
Not enough data
7.8
15
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
Alerts management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Sentry and ServiceNow Cloud Observability (formerly LightStep) are categorized as Log Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Sentry is categorized as Digital Experience Monitoring (DEM), Website Monitoring, Session Replay, Mobile Crash Reporting, Gaming Tools, Bug Tracking, and Log Analysis
ServiceNow Cloud Observability (formerly LightStep) is categorized as Container Monitoring, Cloud Infrastructure Monitoring, Enterprise Monitoring, and Database Monitoring
Reviews
Reviewers' Company Size
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Cloud Observability (formerly LightStep)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.7%
Information Technology and Services
18.7%
Internet
7.1%
Financial Services
3.2%
Health, Wellness and Fitness
2.6%
Other
38.7%
Computer Software
47.4%
Information Technology and Services
10.5%
Financial Services
10.5%
Computer Games
10.5%
Telecommunications
5.3%
Other
15.8%
Discussions
Does Sentry support distributed tracing?
1 Comment
Official Response from Sentry
Yes, and the OpenTelemetry question is probably the more useful one to answer first: No, you don't need to re-instrument. Sentry supports OTLP, so you can...Read more
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
ServiceNow Cloud Observability (formerly LightStep) has no discussions with answers
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