# SentiOne vs Talkwalker by Hootsuite Comparison | | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | | **Total Reviews** | 37 | 137 | | **Largest Market Segment** | Small-Business (61.8% of reviews) | Small-Business (37.1% of reviews) | | **Entry Level Price** | 299$ per month | No pricing available | --- ## Top Pros & Cons ### SentiOne Pros: - AI Assistant (1 reviews) - AI Integration (1 reviews) Cons: - Data Analytics Issues (1 reviews) - Inadequate Reporting (1 reviews) ### Talkwalker by Hootsuite Pros: - Customer Support (2 reviews) - Analytics (1 reviews) Cons: - Platform Limitations (2 reviews) - Complex Features (1 reviews) --- ## Ratings Comparison | Rating | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Meets Requirements** | 9.1 (32 reviews) | 8.4 (114 reviews) | | **Ease of Use** | 9.1 (32 reviews) | 8.6 (115 reviews) | | **Ease of Setup** | 9.0 (19 reviews) | 8.4 (81 reviews) | | **Ease of Admin** | 9.0 (18 reviews) | 8.5 (77 reviews) | | **Quality of Support** | 9.5 (31 reviews) | 9.3 (110 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (17 reviews) | 8.8 (75 reviews) | | **Product Direction (% positive)** | 9.2 (30 reviews) | 9.0 (105 reviews) | --- ## Pricing ### SentiOne #### Entry-Level Pricing Plan: TEAM Price: 299$ per month Description: IN-DEPTH ANALYSIS Key Features: - SENTIMENT ANALYSIS - REAL-TIME RESULTS - UNLIMITED KEYWORDS [Browse all 2 editions](https://www.g2.com/products/sentione/pricing) #### Free Trial No ### Talkwalker by Hootsuite #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **SentiOne** | N/A | N/A | | **Talkwalker by Hootsuite** | 8.0/10 | 84 | #### Social Analytics | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Competitor Analysis** | Not enough data | 8.8 (65 reviews) | | **Follower Analysis** | Not enough data | 8.1 (65 reviews) | | **Post Performance** | Not enough data | 8.2 (68 reviews) | | **Paid Campaign Tracking** | Feature Not Available | 6.7 (25 reviews) | | **Attribution** | Feature Not Available | 7.3 (32 reviews) | | **Hashtag Analytics** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | #### Reports & Dashboards | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Report Customizability** | Not enough data | 8.2 (69 reviews) | | **Report Exporting** | Not enough data | 8.6 (69 reviews) | | **Scalability** | Not enough data | 8.6 (60 reviews) | | **White Label** | Not enough data | Not enough data | #### Agentic AI - Social Media Analytics | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Media Monitoring | Product | Score | Reviews | |---|---|---| | **SentiOne** | N/A | N/A | | **Talkwalker by Hootsuite** | N/A | N/A | #### Media Channels | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Broadcast Media** | Not enough data | Not enough data | | **Print Media** | Not enough data | Not enough data | | **Online Media** | Not enough data | Not enough data | #### Geographic Coverage | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Local Media** | Not enough data | Not enough data | | **National Media** | Not enough data | Not enough data | | **International Media** | Not enough data | Not enough data | #### Reporting | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Keyword Targeting** | Not enough data | Not enough data | | **Custom Feeds and Alerts** | Not enough data | Not enough data | | **Custom Reports** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | #### Agentic AI - Media Monitoring | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Generative AI | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **SentiOne** | N/A | N/A | | **Talkwalker by Hootsuite** | N/A | N/A | #### Responses | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | #### Platform | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Live chat** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **A/B testing** | Not enough data | Not enough data | | **Role-based access** | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | #### Generative AI | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **SentiOne** | 8.8/10 | 27 | | **Talkwalker by Hootsuite** | 7.8/10 | 97 | #### Monitoring & Listening | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Social Measurement** | 9.1 (23 reviews) | 8.4 (85 reviews) | | **Influencer Identification** | 8.8 (21 reviews) | 7.5 (84 reviews) | | **Brand Monitoring** | Not enough data | 7.8 (9 reviews) | | **Keyword Tracking** | Not enough data | 9.4 (9 reviews) | | **Trend Analysis** | Not enough data | 7.6 (9 reviews) | | **Competitor Analysis** | Not enough data | 7.7 (8 reviews) | #### Agentic AI - Social Media Listening Tools | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Sentiment Analysis** | 8.1 (23 reviews) | 6.5 (87 reviews) | | **Social Reporting** | 9.3 (23 reviews) | 8.3 (85 reviews) | | **Alerts and Notifications** | Not enough data | 7.1 (8 reviews) | | **Advanced Data Filtering** | Not enough data | 7.8 (9 reviews) | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **SentiOne** | N/A | N/A | | **Talkwalker by Hootsuite** | N/A | N/A | #### Generative AI | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Bot Platforms | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Customer Service | Product | Score | Reviews | |---|---|---| | **SentiOne** | N/A | N/A | | **Talkwalker by Hootsuite** | N/A | N/A | #### Generative AI | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Process | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Mentions** | Not enough data | Not enough data | | **Tickets** | Not enough data | Not enough data | | **Macros** | Not enough data | Not enough data | #### Channels | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Email** | Not enough data | Not enough data | | **Social** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Phone** | Not enough data | Not enough data | | **Text** | Not enough data | Not enough data | #### Insight | Feature | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Surveys** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Visitor Activity** | Feature Not Available | Not enough data | | **Help Desk** | Feature Not Available | Not enough data | --- ## Categories **Shared Categories (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Unique to SentiOne (4):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) --- ## Reviewer Demographics ### By Company Size | Segment | SentiOne | Talkwalker by Hootsuite | |---|---|---| | **Small-Business** | 61.8% | 37.1% | | **Mid-Market** | 23.5% | 36.3% | | **Enterprise** | 14.7% | 26.6% | ### By Industry #### SentiOne - **Marketing and Advertising:** 20.6% - **Internet:** 17.6% - **Public Relations and Communications:** 11.8% - **Information Technology and Services:** 11.8% - **Retail:** 5.9% - **Public Policy:** 2.9% - **Photography:** 2.9% - **Non-Profit Organization Management:** 2.9% - **Media Production:** 2.9% - **Market Research:** 2.9% - **Other:** 17.6% #### Talkwalker by Hootsuite - **Public Relations and Communications:** 22.6% - **Marketing and Advertising:** 19.4% - **Market Research:** 7.3% - **Information Technology and Services:** 4.8% - **Management Consulting:** 4.8% - **Financial Services:** 3.2% - **Telecommunications:** 3.2% - **Computer Software:** 2.4% - **Insurance:** 2.4% - **Entertainment:** 1.6% - **Other:** 28.2% --- ## Alternatives ### Alternatives to SentiOne - [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (350 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7288 reviews) - [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6431 reviews) - [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1318 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (3976 reviews) ### Alternatives to Talkwalker by Hootsuite - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6431 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1208 reviews) - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (350 reviews) - [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews) - [Synthesio](https://www.g2.com/products/synthesio/reviews) — 4.3/5 stars (152 reviews) - [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews) — 4.5/5 stars (213 reviews) --- ## Top Discussions ### SentiOne - Title: [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) — 1 comment > **Top comment:** "Antivirus" ### Talkwalker by Hootsuite - Title: [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) — 1 comment > **Top comment:** "Social listening and digital reputation monitoring." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sentione-vs-talkwalker-by-hootsuite)