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Compare Sendcloud and ShipTime 
At a Glance
Market Segments
Small-Business (94.0% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
Free
No pricing available
Sendcloud
Star Rating
(141)4.6 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansShipTime
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ShipTimeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sendcloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShipTime. This indicates a more favorable reception among users, likely due to its robust features and reliable performance.
- Users say that Sendcloud's API provides a "100% reliable connection" for generating shipping labels, which enhances efficiency in daily operations. In contrast, while ShipTime is praised for its "amazing support" and user-friendly website, it lacks the same level of integration capabilities.
- Reviewers mention that Sendcloud's system is "fast and intuitive," allowing users to save time on routine tasks. ShipTime, while also easy to use, has fewer recent reviews, which may suggest less frequent updates or improvements in user experience.
- According to verified reviews, both platforms offer strong label printing capabilities, but ShipTime users highlight its "complete online system" as a standout feature, suggesting a comprehensive approach to shipping management that some may find appealing.
- Users appreciate ShipTime's competitive pricing and variety of shipping options, making it a good choice for small businesses. However, Sendcloud's free entry-level pricing model attracts a broader audience, which may contribute to its higher number of reviews and overall market presence.
- Reviewers note that while ShipTime has a slight edge in ease of use and support quality, Sendcloud's tools are described as "excellent facilitators" for daily operations, indicating that it may better support users in managing their shipping processes effectively.
Pricing
Entry-Level Pricing
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
ShipTime
No pricing availableFree Trial
Sendcloud
Free Trial is available
ShipTime
Free Trial is available
Ratings
Meets Requirements
8.8
111
9.7
11
Ease of Use
9.4
111
9.5
11
Ease of Setup
8.8
81
Not enough data
Ease of Admin
9.3
48
Not enough data
Quality of Support
8.7
110
9.1
11
Has the product been a good partner in doing business?
9.3
49
Not enough data
Product Direction (% positive)
9.8
99
8.5
8
Features by Category
Management - Multicarrier Parcel Management Solutions
8.4
18
Not enough data
9.2
19
Not enough data
8.9
19
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
8.9
18
Not enough data
Product Sales
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Administration
6.3
5
Not enough data
7.3
5
Not enough data
5.7
5
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
Labels
9.2
92
9.2
8
8.5
77
8.7
5
8.1
76
Feature Not Available
Order management
9.2
92
9.5
7
9.0
86
8.9
6
8.3
84
9.3
7
8.8
89
9.5
7
Carrier and rate management
8.2
84
9.2
8
8.7
87
9.2
8
8.4
80
9.2
6
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
75
Feature Not Available
Reports
8.3
78
9.4
6
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Package Tracking
7.4
24
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Categories
Categories
Shared Categories
Sendcloud and ShipTime are categorized as Shipping
Unique Categories
Sendcloud is categorized as Multicarrier Parcel Management Solutions, Drop Shipping, and Package Tracking
ShipTime has no unique categories
Reviews
Reviewers' Company Size
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.4%
Consumer Goods
9.7%
Apparel & Fashion
8.2%
Food & Beverages
6.7%
Wholesale
6.0%
Other
56.0%
Arts and Crafts
21.7%
Retail
13.0%
Management Consulting
8.7%
Leisure, Travel & Tourism
4.3%
Information Technology and Services
4.3%
Other
47.8%
Discussions
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
ShipTime has no discussions with answers
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