Compare Sendcloud and ShipHero 
Featured Products
At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
Free
Contact Us Per Month
Sendcloud
Star Rating
(145)4.6 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansShipHero
Star Rating
(199)4.4 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in its ease of use, with users highlighting how quickly new employees can be trained to handle shipping and order processes. One user mentioned that the system is "foolproof," making the fulfillment process systematic and reliable.
- Users say Sendcloud offers a seamless experience with its integrated shipping options, allowing users to compare prices from various forwarders like DPD and DHL all in one place. This feature has been praised for simplifying the shipping process significantly.
- Reviewers mention that ShipHero's intuitive user interface is a standout feature, making client onboarding quick and easy, especially for small businesses. Users appreciate the clean design, which enhances daily operations and reduces training time.
- According to verified reviews, Sendcloud's customer support receives high marks, with users noting excellent assistance from their account teams. This level of support is crucial for businesses that rely on timely shipping solutions.
- G2 reviewers highlight that while ShipHero has strong automation features, some users feel it could improve in meeting specific workflow needs. This has led to occasional configuration challenges for businesses with unique requirements.
- Users report that Sendcloud's order status automation is a game-changer, allowing for automatic updates to order statuses, which previously required manual tracking. This feature has been particularly beneficial for users managing multiple shipments.
Pricing
Entry-Level Pricing
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
ShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
Sendcloud
Free Trial is available
ShipHero
No trial information availableRatings
Meets Requirements
8.8
115
8.4
164
Ease of Use
9.4
115
8.6
170
Ease of Setup
8.8
85
8.2
136
Ease of Admin
9.3
49
8.7
106
Quality of Support
8.7
114
8.6
164
Has the product been a good partner in doing business?
9.3
50
9.0
106
Product Direction (% positive)
9.8
103
8.9
158
Features by Category
Management - Multicarrier Parcel Management Solutions
8.4
18
Not enough data
9.3
20
Not enough data
8.8
20
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
8.7
19
Not enough data
Product Sales
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Administration
6.3
5
Not enough data
7.3
5
Not enough data
5.7
5
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Customer Management
Not enough data
8.1
84
Not enough data
8.2
86
Not enough data
7.5
82
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Labels
9.2
93
8.7
107
8.5
77
8.2
98
8.1
76
8.6
102
Order management
9.2
92
8.8
103
9.0
88
8.9
106
8.3
84
8.8
109
8.8
89
9.0
107
Carrier and rate management
8.3
85
8.4
87
8.7
88
8.4
91
8.4
80
8.4
84
Inventory management
Feature Not Available
7.9
97
Feature Not Available
7.8
82
8.1
75
8.0
81
Reports
8.3
78
8.5
100
Feature Not Available
8.4
101
Feature Not Available
8.0
91
Warehouse Definition
Not enough data
8.7
100
Not enough data
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Analytics
Not enough data
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Inventory Management
Not enough data
8.0
91
Not enough data
8.0
92
Inventory Management Platform Features
Not enough data
8.9
99
Not enough data
8.4
95
Not enough data
8.5
98
Not enough data
7.9
96
Not enough data
8.5
97
Not enough data
8.3
88
Not enough data
7.3
87
Not enough data
8.8
98
Not enough data
7.4
85
Not enough data
8.4
92
Agentic AI - Package Tracking
7.4
24
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Categories
Categories
Shared Categories
Sendcloud and ShipHero are categorized as Shipping
Unique Categories
Sendcloud is categorized as Multicarrier Parcel Management Solutions, Drop Shipping, and Package Tracking
ShipHero is categorized as Warehouse Management and 3PL
Reviews
Reviewers' Company Size
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.0%
Consumer Goods
9.4%
Apparel & Fashion
8.7%
Food & Beverages
6.5%
Wholesale
5.8%
Other
56.5%
Logistics and Supply Chain
19.9%
Warehousing
17.2%
Consumer Goods
12.4%
Retail
10.8%
Apparel & Fashion
9.7%
Other
30.1%
Alternatives
Discussions
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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