# Sendcloud vs ShipHawk Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sendcloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ShipHawk. Users appreciate the platform's intuitive design, with one reviewer noting that it allows for more efficient daily operations, freeing up valuable time.
- **According to verified reviews** , ShipHawk is praised for its user-friendly interface and quick implementation process. Users have highlighted the ease of training new employees, stating that the system is more intuitive than other platforms they've used, which can be a major advantage for teams onboarding new staff.
- **Users say** that Sendcloud's API provides a reliable connection for generating shipping labels on the fly, which enhances operational efficiency. This feature is particularly beneficial for businesses that require quick and seamless shipping solutions.
- **Reviewers mention** that while ShipHawk has a solid support team that responds quickly to issues, it has fewer recent reviews compared to Sendcloud. This could indicate a need for more user engagement or updates, as recent feedback is crucial for assessing current performance.
- **G2 reviewers highlight** that Sendcloud's shipping tools significantly streamline routine tasks, making them more manageable. This is a key factor for small businesses looking to optimize their shipping processes without overwhelming their teams.
- **According to user feedback** , both platforms offer quality support, but Sendcloud's higher ratings in areas like ease of use and setup suggest that it may provide a smoother experience for users, particularly those in small business environments where time and resources are often limited.



| | Sendcloud | ShipHawk | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 148 | 28 | 
| **Largest Market Segment** | Small-Business (93.6% of reviews) | Mid-Market (53.6% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Sendcloud

Pros:
- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)

Cons:
- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)

### ShipHawk

Pros:
- Customer Support (2 reviews)
- Centralized Management (1 reviews)

Cons:
- Integration Issues (2 reviews)
- Missing Features (2 reviews)

---
## Ratings Comparison
| Rating | Sendcloud | ShipHawk | 
|---|---|---|
  | **Meets Requirements** | 8.8 (118 reviews) | 8.0 (23 reviews) | 
  | **Ease of Use** | 9.3 (118 reviews) | 8.8 (23 reviews) | 
  | **Ease of Setup** | 8.7 (88 reviews) | 8.3 (16 reviews) | 
  | **Ease of Admin** | 9.3 (49 reviews) | 8.7 (14 reviews) | 
  | **Quality of Support** | 8.5 (117 reviews) | 8.8 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (50 reviews) | 8.3 (14 reviews) | 
  | **Product Direction (% positive)** | 9.7 (106 reviews) | 8.3 (20 reviews) | 

---
## Pricing

### Sendcloud

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email

[Browse all 4 editions](https://www.g2.com/products/sendcloud/pricing)

#### Free Trial

Yes

### ShipHawk

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 8.5/10 | 22 |
| **ShipHawk** | 7.7/10 | 6 |

#### Management - Multicarrier Parcel Management Solutions

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | 8.4 (18 reviews) | 7.0 (5 reviews) | 
| **Label Printing - Multicarrier Parcel Management Solutions** | 9.3 (20 reviews) | 8.0 (5 reviews) | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | 8.8 (20 reviews) | 7.8 (6 reviews) | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | 7.5 (18 reviews) | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | 8.1 (18 reviews) | 7.3 (5 reviews) | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | 8.7 (19 reviews) | 8.3 (6 reviews) | 

### Freight Management

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | N/A | N/A |
| **ShipHawk** | 7.7/10 | 9 |

#### Carrier Management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Carrier Information** | Not enough data | 8.3 (8 reviews) | 
| **Evaluation** | Not enough data | 8.1 (8 reviews) | 
| **Performance** | Not enough data | 8.1 (8 reviews) | 

#### Freight Modes

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Definitions** | Not enough data | 7.8 (6 reviews) | 
| **Pricing** | Not enough data | 7.3 (8 reviews) | 
| **Selection** | Not enough data | 7.4 (9 reviews) | 

#### Customer Management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Customer Portal** | Not enough data | 7.1 (7 reviews) | 
| **Quotes** | Not enough data | 7.5 (6 reviews) | 
| **Documents** | Not enough data | 8.1 (7 reviews) | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 6.7/10 | 6 |
| **ShipHawk** | N/A | N/A |

#### Product Sales

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Product Search** | 6.7 (5 reviews) | Not enough data | 
| **Product Reviews** | 6.3 (5 reviews) | Not enough data | 
| **Product Filters** | 7.0 (5 reviews) | Not enough data | 
| **Product Page Customization** | 7.0 (5 reviews) | Not enough data | 

#### Administration

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Reports & Analytics** | 6.3 (5 reviews) | Not enough data | 
| **Order Tracking** | 7.3 (5 reviews) | Not enough data | 
| **Pricing Automation** | 5.7 (5 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 7.0 (5 reviews) | Not enough data | 
| **Process Automation** | 6.9 (6 reviews) | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 8.6/10 | 107 |
| **ShipHawk** | 8.2/10 | 13 |

#### Labels

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Label Printing** | 9.2 (93 reviews) | 8.6 (11 reviews) | 
| **Return labels** | 8.5 (77 reviews) | 8.0 (9 reviews) | 
| **Bar codes** | 8.1 (76 reviews) | 8.1 (9 reviews) | 

#### Order management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Order tracking** | 9.2 (92 reviews) | 8.8 (12 reviews) | 
| **E-commerce integrations** | 9.0 (90 reviews) | 8.2 (11 reviews) | 
| **Manage orders** | 8.3 (85 reviews) | 8.9 (12 reviews) | 
| **Order Status** | 8.8 (89 reviews) | 9.0 (13 reviews) | 

#### Carrier and rate management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Quick rate comparison** | 8.3 (85 reviews) | 7.4 (11 reviews) | 
| **Vendor availability** | 8.6 (89 reviews) | 8.5 (10 reviews) | 
| **Flat rate services** | 8.3 (81 reviews) | 7.5 (10 reviews) | 

#### Inventory management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Low stock alerts** | Feature Not Available | Not enough data | 
| **Automated inventory orders** | Feature Not Available | Not enough data | 
| **Assign suppliers** | 8.1 (75 reviews) | Not enough data | 

#### Reports

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Shipment reports** | 8.3 (78 reviews) | 7.4 (11 reviews) | 
| **Inventory reports** | Feature Not Available | Not enough data | 
| **Unshipped products** | Feature Not Available | 8.1 (7 reviews) | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | N/A | N/A |
| **ShipHawk** | N/A | N/A |

#### Warehouse Definition

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Locations** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 
| **Warehouse Slotting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Cross Docking** | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | 
| **Pick & Pack** | Not enough data | Not enough data | 

#### Analytics

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Worker performance** | Not enough data | Not enough data | 
| **Error Tracking** | Not enough data | Not enough data | 
| **Procurement analytics** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Cycle Counting** | Not enough data | Not enough data | 

#### Inventory Management Platform Features

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | Not enough data | 
| **Inventory Level Dashboards** | Not enough data | Not enough data | 
| **Stock History Reporting** | Not enough data | Not enough data | 
| **Low Stock Notifications** | Not enough data | Not enough data | 
| **Bundles, Kits, & Variants** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **eCommerce Integrations** | Not enough data | Not enough data | 
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Data Exporting / Importing** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 7.8/10 | 24 |
| **ShipHawk** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Sendcloud | ShipHawk | 
|---|---|---|
| **Multi-step Planning** | 7.4 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (24 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to Sendcloud (2):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping), [Package Tracking Software](https://www.g2.com/categories/package-tracking)

**Unique to ShipHawk (2):** [Freight Management Software](https://www.g2.com/categories/freight-management), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Sendcloud | ShipHawk | 
|---|---|---|
| **Small-Business** | 93.6% | 46.4% | 
| **Mid-Market** | 6.4% | 53.6% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Sendcloud

- **Retail:** 13.5%
- **Consumer Goods:** 9.9%
- **Apparel & Fashion:** 8.5%
- **Food & Beverages:** 6.4%
- **Wholesale:** 5.7%
- **Consumer Electronics:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Arts and Crafts:** 4.3%
- **Automotive:** 3.5%
- **Textiles:** 2.8%
- **Other:** 34.8%

#### ShipHawk

- **Wholesale:** 17.9%
- **Consumer Goods:** 10.7%
- **Automotive:** 7.1%
- **Retail:** 7.1%
- **Logistics and Supply Chain:** 7.1%
- **Health, Wellness and Fitness:** 7.1%
- **Apparel & Fashion:** 3.6%
- **Building Materials:** 3.6%
- **Business Supplies and Equipment:** 3.6%
- **Computer & Network Security:** 3.6%
- **Other:** 28.6%

---
## Alternatives

### Alternatives to Sendcloud

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (210 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (269 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (265 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (263 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)

### Alternatives to ShipHawk

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) — 4.6/5 stars (434 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (863 reviews)
- [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) — 4.0/5 stars (413 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (336 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews)
- [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (275 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (269 reviews)
- [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (267 reviews)

---
## Top Discussions

### Sendcloud

- Title: [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Ramona, thanks for your comment! 

DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/

All the best!"

### ShipHawk

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sendcloud-vs-shiphawk)