Link copied to clipboard # Sendbird vs Stream Chat Comparison - What are their main differences? Share [ Export ](/compare/sendbird/stream-chat/export.csv) SendbirdStream Chat[+ Add Product](#) Pricing **Sendbird** Free Trial **Contact Us** 10000 Conversation based pricing · Sendbird AI Agent **Stream Chat** Free Trial **Free** Per Month · Build **Pricing Insights** from reviews Time to Implement **Sendbird** 2 monthsFaster Based on 5 responses **Stream Chat** 3 months Based on 7 responses Return on Investment **Sendbird** 9 months Based on 5 responses **Stream Chat** Not enough reviews yet Perceived Cost **Sendbird** $$$$$ **Stream Chat** $$$$$ Average Discount **Sendbird** 13% **Stream Chat** Not enough reviews yet ![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg "Sendbird") ![Stream Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d34f5fd26fabb2236cebfde6bd7cb0ee/stream-chat.svg "Stream Chat") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Sendbird** [ Ease of Use (47) ](https://www.g2.com/products/sendbird/reviews?filters%5Bsentiment_snippet%5D=1280808&qs=pros-and-cons#reviews)[ Customer Support (31) ](https://www.g2.com/products/sendbird/reviews?filters%5Bsentiment_snippet%5D=1279404&qs=pros-and-cons#reviews)[ Expensive (18) ](https://www.g2.com/products/sendbird/reviews?filters%5Bsentiment_snippet%5D=1278508&qs=pros-and-cons#reviews)[ Learning Curve (10) ](https://www.g2.com/products/sendbird/reviews?filters%5Bsentiment_snippet%5D=1280374&qs=pros-and-cons#reviews) **Stream Chat** [ Ease of Use (6) ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920699&qs=pros-and-cons#reviews)[ Integrations (4) ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1920931&qs=pros-and-cons#reviews)[ Analytics Limitations (2) ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=2345300&qs=pros-and-cons#reviews)[ Cost Limitations (2) ](https://www.g2.com/products/stream-chat/reviews?filters%5Bsentiment_snippet%5D=1921155&qs=pros-and-cons#reviews) Integrations **Sendbird** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_31cfba1cb1e481e939079b19f71f8d80/freshworks.jpg "Product Avatar Image") Freshworks ](https://www.g2.com/products/freshworks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_08f1544f94728d5c92905915cac584a6/google-drive-docs-for-confluence.png "Product Avatar Image") Google Drive & Docs for... ](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)[ View all ](https://www.g2.com/products/sendbird/integrations) **Stream Chat** Not enough data Screenshots **Sendbird** ![Sendbird screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1396510/Screen-4.png) **Stream Chat** ![Stream Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1817947/AI-Chat.png) **Ratings** from reviews Meets Requirements **Sendbird** 9.1 9.1105 **Stream Chat** 9.2 9.235 Ease of Use **Sendbird** 9.2 9.2109 **Stream Chat** 9.0 9.034 Ease of Setup **Sendbird** 9.0 9.094 **Stream Chat** 8.7 8.724 Ease of Admin **Sendbird** 9.1 9.159 **Stream Chat** 8.9 8.920 Quality of Support **Sendbird** 9.2 9.2104 **Stream Chat** 9.0 9.035 Has the product been a good partner in doing business? **Sendbird** 9.1 9.158 **Stream Chat** 9.5 9.519 Product Direction (% positive) **Sendbird** 9.1 9.1107 **Stream Chat** 9.6 9.632 **Features** ratings from reviews Communication Platform as a Service (CPaaS) 8.6 70 8.5 23 AI Customer Support Agents 8.7 13 Not enough data Bot Platforms 7.8 6 Not enough data Push Notification 7.2 20 Not enough data Live Chat 8.4 51 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 32.5% Mid-Market(51-1000 emp.) 48.7% Enterprise(\> 1000 emp.) 18.8% Small-Business(50 or fewer emp.) 32.5% Mid-Market(51-1000 emp.) 48.7% Enterprise(\> 1000 emp.) 18.8% Small-Business(50 or fewer emp.) 64.2% Mid-Market(51-1000 emp.) 22.6% Enterprise(\> 1000 emp.) 13.2% Small-Business(50 or fewer emp.) 64.2% Mid-Market(51-1000 emp.) 22.6% Enterprise(\> 1000 emp.) 13.2% **Reviewers' Industry** [![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg "Sendbird")](https://www.g2.com/products/sendbird/reviews) Sendbird Computer Software 13.7% Health, Wellness and Fitness 11.1% Food & Beverages 6.0% Consumer Services 6.0% Real Estate 6.0% Other 57.3% [![Stream Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d34f5fd26fabb2236cebfde6bd7cb0ee/stream-chat.svg "Stream Chat")](https://www.g2.com/products/stream-chat/reviews) Stream Chat Information Technology and Services 13.2% Computer Software 11.3% Health, Wellness and Fitness 9.4% Education Management 5.7% Automotive 5.7% Other 54.7% FAQs ## Sendbird vs Stream Chat FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Sendbird vs Stream Chat? Sendbird stands out for its higher G2 rating, more extensive reviewer-cited strengths, and slightly higher scores for both Ease of Setup and Quality of Support compared to Stream Chat. | [Sendbird](https://www.g2.com/products/sendbird/reviews) | [Stream Chat](https://www.g2.com/products/stream-chat/reviews) | | --- | --- | | 4.6/5 (126 reviews) | 4.5/5 (53 reviews) | | — | — | | 9.0 | 8.7 | | 9.2 | 9.0 | | Ease of Use (47 all-time mentions) | Ease of Use (6 all-time mentions) | ### How do the pricing models of Sendbird and Stream Chat compare? Sendbird and Stream Chat are both described as expensive by reviewers, but Sendbird receives more frequent cost-related trade-offs, while Stream Chat's value sentiment is slightly more positive. - **Sendbird:** In recent reviews, many cite high pricing as a challenge, especially as usage scales, with 18 all-time mentions of being expensive. - **Stream Chat:** Reviewers note that Stream Chat's pricing can be steep for smaller projects or as user numbers grow, but also highlight that it saves significant development time and is cheaper than building features from scratch. - **Switching reasons:** Reviewers mention switching to both products for faster implementation and to avoid building chat infrastructure internally, but cost is a recurring consideration for both. ### What are the best alternatives to Sendbird and Stream Chat? The top three alternatives to Sendbird and Stream Chat are Twilio, CometChat, and — (no third alternative supported in the data). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Sendbird](https://www.g2.com/products/sendbird/reviews) | 4.6/5 (126 reviews) | — | Pricing can become expensive as usage increases | Ease of Use (47 all-time mentions) | | [Stream Chat](https://www.g2.com/products/stream-chat/reviews) | 4.5/5 (53 reviews) | — | Pricing is high for scaling, but saves development time | Ease of Use (6 all-time mentions) | | [Twilio](https://www.g2.com/products/twilio/reviews) | 4.1/5 (530 reviews) | Small-Business | — | — | | [CometChat](https://www.g2.com/products/cometchat/reviews) | 4.6/5 (111 reviews) | Small-Business | — | — | ### Which AI Customer Support Agents features should I prioritize when comparing Sendbird and Stream Chat? Buyers comparing Sendbird and Stream Chat should prioritize Ease of Use, Ease of Setup, Quality of Support, Features, and Integrations. - **Ease of Use:** Sendbird (9.2, 47 all-time mentions), Stream Chat (9.0, 6 all-time mentions) - **Ease of Setup:** Sendbird (9.0), Stream Chat (8.7) - **Quality of Support:** Sendbird (9.2), Stream Chat (9.0) - **Features:** Sendbird (26 all-time mentions), Stream Chat (3 all-time mentions) - **Integrations:** Sendbird (21 all-time mentions), Stream Chat (4 all-time mentions) ### What are the pros and cons of Sendbird vs Stream Chat? Sendbird's headline strength is its ease of use, while Stream Chat is praised for its developer-friendly APIs and quick integration. - **Sendbird strengths:** Ease of Use (47 all-time mentions), Customer Support (31), Features (26), Easy Integrations (21), Easy Setup (20), Reliability (14), Customization (12), API Integration (11) - **Sendbird trade-offs:** Expensive (18 all-time mentions), advanced features and premium capabilities require higher-tier plans, debugging complex integrations may require more technical knowledge, and pricing can become a challenge as usage scales. - **Stream Chat strengths:** Ease of Use (6 all-time mentions), Integrations (4), API Integration (3), Documentation (3), Easy Setup (2), developer-friendly APIs, and rapid implementation. - **Stream Chat trade-offs:** Expensive (2 all-time mentions), analytics limitations (2), learning curve for advanced features, and some reviewers cite the dashboard and analytics as basic. ### Is Sendbird or Stream Chat better for small businesses? CometChat is the top-rated alternative for small businesses, but between Sendbird and Stream Chat, both are used by small businesses with similar reviewer sentiment. - **Sendbird:** Small-business reviewers highlight ease of use, quick integration, and robust features, but note that pricing can be a challenge as usage grows. - **Stream Chat:** Small-business reviewers appreciate the developer-friendly APIs, rapid setup, and cost savings on development, but also mention that pricing can become steep as user numbers increase. ### Which AI Customer Support Agents platform has better integrations? Sendbird and Stream Chat are both positively cited for integrations, with Sendbird having a higher all-time mention count. - **Sendbird:** Integrations are mentioned in 21 all-time reviews, with recent reviewers highlighting integration with gther. - **Stream Chat:** Integrations are mentioned in 4 all-time reviews, with reviewers noting easy integration with modern frameworks and platforms. ### How do Sendbird and Stream Chat compare on customer support? Sendbird and Stream Chat are rated within 0.2 points on Quality of Support, indicating near-parity according to G2 reviewers. - **Sendbird:** Reviewers frequently praise responsive and helpful support, with 31 all-time mentions of Customer Support and multiple recent reviews citing fast, effective assistance. - **Stream Chat:** Reviewers describe support as good, responsive, and helpful, with 7 all-time mentions and several recent reviews highlighting positive experiences with the support team. ### Which is easier to implement, Sendbird or Stream Chat? Sendbird and Stream Chat score within 0.3 points on Ease of Setup, with Sendbird slightly ahead at 9.0 versus Stream Chat's 8.7. - **Sendbird:** Reviewers consistently describe setup as easy, quick, and straightforward, with 20 all-time mentions of Easy Setup and multiple recent reviews highlighting rapid integration and clear documentation. - **Stream Chat:** Reviewers note that setup is generally easy and fast, with 2 all-time mentions of Easy Setup, but some mention a learning curve for advanced features and initial complexity for beginners. ### Which product has better Documentation? Sendbird and Stream Chat are both highly rated for Documentation, with reviewers citing clear, thorough, and helpful resources for both products. - **Sendbird:** Documentation is frequently praised in recent reviews, with reviewers highlighting well-documented APIs and SDKs, clear examples, and downloadable demo code. - **Stream Chat:** Documentation is cited as a strength in 3 all-time reviews, with reviewers noting clear, helpful resources and good support for multiple programming languages, though some mention a desire for more real-world examples and updates for certain libraries. Alternatives **Sendbird Alternatives** ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") [ Twilio ](/products/twilio/reviews) ![CometChat](https://images.g2crowd.com/uploads/product/hd_favicon/1531231306/cometchat.png "CometChat") [ CometChat ](/products/cometchat/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) **Stream Chat Alternatives** ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") [ Twilio ](/products/twilio/reviews) ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs") [ Vonage Communications APIs ](/products/vonage-communications-apis/reviews) ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") [ Rocket.Chat ](/products/rocket-chat/reviews) ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") [ Plivo ](/products/plivo/reviews)