# Secureworks Taegis MDR vs eSentire Comparison --- ## AI Generated Summary - **G2 reviewers report** that eSentire excels in providing **real-time, context-rich threat alerts** along with expert guidance, which helps users quickly detect and respond to risks. The 24/7 SOC support is frequently highlighted as a major advantage, ensuring proactive management of security threats. - **Users say** that Secureworks Taegis MDR offers a solid combination of **advanced threat detection** and expert-driven response. Reviewers appreciate the platform's **24/7 monitoring** and real-time alerts, which are backed by Secureworks’ security analysts, leading to faster incident resolution. - **According to verified reviews** , eSentire has a significantly higher overall satisfaction score, reflecting its strong performance in areas like **proactive threat hunting** and rapid response times. Users commend the SOC analysts for their transparency and effectiveness in detecting and containing threats across various environments. - **Reviewers mention** that while Secureworks Taegis MDR is praised for its **ease of implementation** and user-friendly interface, some users feel that it may not provide the same level of proactive engagement as eSentire, which is noted for its comprehensive threat management capabilities. - **Users highlight** that eSentire's customizable reporting features allow for tailored insights, which many find beneficial for understanding their security posture. In contrast, while Secureworks provides detailed reporting, some users feel it could be more intuitive in addressing specific issues that arise. - **G2 reviewers note** that both products offer strong support, but eSentire's commitment to **proactive management** and its team's readiness to respond to suspicious activity is often seen as a differentiator, enhancing user confidence in their security measures. | | Secureworks Taegis MDR | eSentire | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | | **Total Reviews** | 48 | 287 | | **Largest Market Segment** | Mid-Market (52.1% of reviews) | Mid-Market (61.5% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Secureworks Taegis MDR Pros: - Immediate Response (2 reviews) - 24/7 Availability (1 reviews) Cons: - Difficult Navigation (1 reviews) - Implementation Challenges (1 reviews) ### eSentire Pros: - Response Time (29 reviews) - Customer Support (24 reviews) Cons: - Communication Issues (15 reviews) - Expensive (8 reviews) --- ## Ratings Comparison | Rating | Secureworks Taegis MDR | eSentire | |---|---|---| | **Meets Requirements** | 9.1 (46 reviews) | 9.2 (204 reviews) | | **Ease of Use** | 9.2 (46 reviews) | 8.8 (203 reviews) | | **Ease of Setup** | 8.9 (41 reviews) | 8.6 (170 reviews) | | **Ease of Admin** | 9.2 (38 reviews) | 8.8 (150 reviews) | | **Quality of Support** | 9.2 (45 reviews) | 9.2 (203 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (38 reviews) | 9.4 (180 reviews) | | **Product Direction (% positive)** | 9.5 (45 reviews) | 9.5 (199 reviews) | --- ## Pricing ### Secureworks Taegis MDR #### Entry-Level Pricing No pricing available #### Free Trial Yes ### eSentire #### Entry-Level Pricing Plan: Atlas Essentials Price: Contact Us Description: Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review. Key Features: - Threat Intelligence Feed or Network Service with Sensor(s) - eSentire Atlas Endpoint Agent - Up to 500 Endpoints [Browse all 3 editions](https://www.g2.com/products/esentire/pricing) #### Free Trial No --- ## Features Comparison By Category ### Managed Detection and Response (MDR) | Product | Score | Reviews | |---|---|---| | **Secureworks Taegis MDR** | 8.7/10 | 36 | | **eSentire** | 8.8/10 | 150 | #### Platform Features | Feature | Secureworks Taegis MDR | eSentire | |---|---|---| | **24/7 support** | 9.5 (36 reviews) | 9.5 (144 reviews) | | **Proactive report alerts** | 9.4 (36 reviews) | 9.3 (147 reviews) | | **Application control** | 7.8 (36 reviews) | 8.2 (127 reviews) | | **Proactive threat hunting** | 9.1 (36 reviews) | 9.1 (136 reviews) | | **Rapid response time** | 9.1 (35 reviews) | 9.2 (142 reviews) | | **Customizeable reports** | 7.8 (36 reviews) | 8.3 (130 reviews) | | **Managed Services** | Not enough data | 9.2 (52 reviews) | #### Automation Capabilities | Feature | Secureworks Taegis MDR | eSentire | |---|---|---| | **Automated remediation** | 8.0 (35 reviews) | 8.6 (130 reviews) | | **Automated investigation** | 8.6 (36 reviews) | 8.9 (132 reviews) | | **AI Agents** | Not enough data | 7.5 (38 reviews) | --- ## Categories **Shared Categories (1):** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) --- ## Reviewer Demographics ### By Company Size | Segment | Secureworks Taegis MDR | eSentire | |---|---|---| | **Small-Business** | 10.4% | 14.4% | | **Mid-Market** | 52.1% | 61.5% | | **Enterprise** | 37.5% | 24.1% | ### By Industry #### Secureworks Taegis MDR - **Financial Services:** 12.5% - **Computer & Network Security:** 10.4% - **Computer Software:** 6.3% - **Hospital & Health Care:** 6.3% - **Retail:** 6.3% - **Legal Services:** 6.3% - **Insurance:** 4.2% - **Non-Profit Organization Management:** 4.2% - **Manufacturing:** 4.2% - **Airlines/Aviation:** 2.1% - **Other:** 37.5% #### eSentire - **Financial Services:** 22.6% - **Legal Services:** 11.7% - **Information Technology and Services:** 8.3% - **Investment Management:** 6.0% - **Hospital & Health Care:** 4.5% - **Law Practice:** 4.5% - **Manufacturing:** 3.4% - **Insurance:** 3.4% - **Real Estate:** 2.6% - **Accounting:** 1.9% - **Other:** 31.2% --- ## Alternatives ### Alternatives to Secureworks Taegis MDR - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (884 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (425 reviews) - [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1360 reviews) - [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews) — 4.5/5 stars (256 reviews) - [Intezer](https://www.g2.com/products/intezer-intezer/reviews) — 4.5/5 stars (193 reviews) ### Alternatives to eSentire - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (503 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (884 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (425 reviews) - [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1360 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) — 4.4/5 stars (8 reviews) --- ## Top Discussions ### Secureworks Taegis MDR - Title: [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) — 1 comment *(includes official response)* > **Top comment:** "Comment deleted by user." ### eSentire - Title: [What is managed detection and response?](https://www.g2.com/discussions/what-is-managed-detection-and-response) — 2 comments > **Top comment:** "Multi signal treat detection and mitigation " - Title: [What is MDR managed detection and response?](https://www.g2.com/discussions/what-is-mdr-managed-detection-and-response) — 2 comments > **Top comment:** "MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or..." - Title: [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) — 1 comment > **Top comment:** "Managed Detection Response" - Title: [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) — 1 comment > **Top comment:** "Managed Detection and Response (MDR) Explained When a threat actor targets your organization to gain access in your environment and deploy a crippling..." - Title: [How does eSentire work?](https://www.g2.com/discussions/how-does-esentire-work) — 1 comment > **Top comment:** "Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/secureworks-taegis-mdr-vs-esentire)