G2 reviewers report that eSentire excels in providing real-time, context-rich threat alerts along with expert guidance, which helps users quickly detect and respond to risks. The 24/7 SOC support is frequently highlighted as a major advantage, ensuring proactive management of security threats.
Users say that Secureworks Taegis MDR offers a solid combination of advanced threat detection and expert-driven response. Reviewers appreciate the platform's 24/7 monitoring and real-time alerts, which are backed by Secureworks’ security analysts, leading to faster incident resolution.
According to verified reviews, eSentire has a significantly higher overall satisfaction score, reflecting its strong performance in areas like proactive threat hunting and rapid response times. Users commend the SOC analysts for their transparency and effectiveness in detecting and containing threats across various environments.
Reviewers mention that while Secureworks Taegis MDR is praised for its ease of implementation and user-friendly interface, some users feel that it may not provide the same level of proactive engagement as eSentire, which is noted for its comprehensive threat management capabilities.
Users highlight that eSentire's customizable reporting features allow for tailored insights, which many find beneficial for understanding their security posture. In contrast, while Secureworks provides detailed reporting, some users feel it could be more intuitive in addressing specific issues that arise.
G2 reviewers note that both products offer strong support, but eSentire's commitment to proactive management and its team's readiness to respond to suspicious activity is often seen as a differentiator, enhancing user confidence in their security measures.
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eSentire
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Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review.
Threat Intelligence Feed or Network Service with Sensor(s)
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