Compare ScreenSteps and Zoho Wiki
See this
side-by-side comparison of ScreenSteps vs. Zoho Wiki
based on preference data from user reviews. ScreenSteps rates 4.5/5 stars with 28 reviews. By contrast, Zoho Wiki rates 4.1/5 stars with 34 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 ScreenSteps |  Zoho Wiki | |
| Star Rating | ScreenSteps | Zoho Wiki |
| Market Segments | ScreenSteps Mid-Market (55.6% of reviews) | Zoho Wiki Mid-Market (41.2% of reviews) |
| Entry Level Price | ScreenSteps Starting at $150 per month billed annually - $180/month when billed monthly | Zoho Wiki free |
ScreenSteps vs Zoho Wiki
- Reviewers felt that ScreenSteps meets the needs of their business better than Zoho Wiki.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho Wiki over ScreenSteps.
Categories
Shared Categories
ScreenSteps and Zoho Wiki are categorized as Enterprise Wiki
Unique Categories
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Zoho Wiki has no unique categories
Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Free
free
Business
$3user/month
‐
Free Trial Unavailable
Ratings
Meets Requirements
ScreenSteps
Responses: 25
Zoho Wiki
Responses: 34
Ease of Use
ScreenSteps
Responses: 25
Zoho Wiki
Responses: 34
Ease of Setup
ScreenSteps
Responses: 17
Zoho Wiki
Not enough data availableEase of Admin
ScreenSteps
Responses: 18
Zoho Wiki
Not enough data availableQuality of Support
ScreenSteps
Responses: 21
Zoho Wiki
Responses: 32
Ease of Doing Business With
ScreenSteps
Responses: 17
Zoho Wiki
Not enough data availableProduct Direction (% positive)
ScreenSteps
Responses: 25
Zoho Wiki
Responses: 34
Features
Wiki Pages
Templates
ScreenSteps
Zoho Wiki
In-Content Feedback
ScreenSteps
Zoho Wiki
Comments
ScreenSteps
Zoho Wiki
Versioning and Version History
ScreenSteps
Zoho Wiki
Decision Trees
ScreenSteps
Zoho Wiki
Knowledge Base
Q & A
ScreenSteps
Zoho Wiki
Link Sharing
ScreenSteps
Zoho Wiki
Searchable
ScreenSteps
Zoho Wiki
Knowledge Dissemination
Page Analytics
ScreenSteps
Zoho Wiki
Permissions
ScreenSteps
Zoho Wiki
Knowledge Sharing
ScreenSteps
Zoho Wiki
In-Context Knowledge
ScreenSteps
Zoho Wiki
Notifications
ScreenSteps
Zoho Wiki
Security
Verification
ScreenSteps
Zoho Wiki
Role-Based Permission
ScreenSteps
Zoho Wiki
Public vs Private
ScreenSteps
Zoho Wiki
Content
Trackable Analytics
ScreenSteps
Zoho Wiki
Import
ScreenSteps
Zoho Wiki
File Viewing
ScreenSteps
Zoho Wiki
Update Notifications
ScreenSteps
Zoho Wiki
Communication
Social Features
ScreenSteps
Zoho Wiki
Tagging
ScreenSteps
Zoho Wiki
Upload
ScreenSteps
Zoho Wiki
Comments
ScreenSteps
Zoho Wiki
Reviewers' Company Size
Reviewers of both ScreenSteps and Zoho Wiki were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
ScreenSteps
Zoho Wiki
Mid-Market
(51-1000 emp.)
ScreenSteps
Zoho Wiki
Enterprise
(> 1000 emp.)
ScreenSteps
Zoho Wiki
Reviewers' Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Higher Education
32.4%
Education Management
23.5%
Information Technology and Services
11.8%
Internet
5.9%
Staffing and Recruiting
2.9%
Other
23.5%
Reviews
Most Helpful Favorable Review
Barb C.
User in Computer Software
Ease of use, importing gifs, tag options
Yi C.
User in Higher Education
Firstly, I would like to say that the collaborative features that Zoho Wiki has provided are unbeatable. I have tried numerous software for marketing and overall just a place to share ideas about creating innovative products. The templates that are provided...
Most Helpful Critical Review
User in Computer Software
It seems to go back and forth - they don't keep their web-based editor and desktop editor at the same speeds - one always seems to be not working, which is very frustrating.
Martina H.
User in Education Management
Very difficult to learn to navigate through Zoho Wiki. A lot of people don't know about this platform, and Zoho wiki does not have proper tutorials to guide you through the learning process of its use.
Top Alternatives
Discussions
ScreenSteps has no discussions with answers
Zoho Wiki has no discussions with answers
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