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Compare ScreenSteps and Zoho Wiki

See this
side-by-side comparison of ScreenSteps vs. Zoho Wiki
based on preference data from user reviews. ScreenSteps rates 4.5/5 stars with 28 reviews. By contrast, Zoho Wiki rates 4.1/5 stars with 34 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Zoho Wiki
Zoho Wiki
(34)
4.1 out of 5
Zoho Wiki
Star Rating
ScreenSteps
ScreenSteps
Zoho Wiki
Zoho Wiki
Market Segments
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Zoho Wiki
Zoho Wiki
Mid-Market (41.2% of reviews)
Entry Level Price
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly
Zoho Wiki
Zoho Wiki
free

ScreenSteps vs Zoho Wiki

  • Reviewers felt that ScreenSteps meets the needs of their business better than Zoho Wiki.
  • When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Zoho Wiki over ScreenSteps.
Categories
Shared Categories
ScreenSteps
ScreenSteps
Zoho Wiki
Zoho Wiki
ScreenSteps and Zoho Wiki are categorized as Enterprise Wiki
Unique Categories
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Zoho Wiki
Zoho Wiki has no unique categories
Pricing
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Zoho Wiki
Zoho Wiki Pricing
Free
free
Business
$3user/month
Free Trial Unavailable
Ratings
Meets Requirements
ScreenSteps
ScreenSteps
9.1
Responses: 25
Zoho Wiki
Zoho Wiki
8.3
Responses: 34
Ease of Use
ScreenSteps
ScreenSteps
9.1
Responses: 25
Zoho Wiki
Zoho Wiki
7.6
Responses: 34
Ease of Setup
ScreenSteps
ScreenSteps
9.4
Responses: 17
Zoho Wiki
Zoho Wiki
Not enough data available
Ease of Admin
ScreenSteps
ScreenSteps
9.4
Responses: 18
Zoho Wiki
Zoho Wiki
Not enough data available
Quality of Support
ScreenSteps
ScreenSteps
9.6
Responses: 21
Zoho Wiki
Zoho Wiki
7.9
Responses: 32
Ease of Doing Business With
ScreenSteps
ScreenSteps
9.7
Responses: 17
Zoho Wiki
Zoho Wiki
Not enough data available
Product Direction (% positive)
ScreenSteps
ScreenSteps
7.7
Responses: 25
Zoho Wiki
Zoho Wiki
8.3
Responses: 34
Features
Wiki Pages
Templates
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
In-Content Feedback
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Comments
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Versioning and Version History
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Decision Trees
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Knowledge Base
Q & A
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Link Sharing
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Searchable
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Knowledge Dissemination
Page Analytics
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Permissions
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Knowledge Sharing
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
In-Context Knowledge
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Notifications
ScreenSteps
ScreenSteps
Feature Not Available
Zoho Wiki
Zoho Wiki
Not enough data available
Security
Verification
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Role-Based Permission
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Public vs Private
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Content
Trackable Analytics
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Import
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
File Viewing
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Update Notifications
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Communication
Social Features
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Tagging
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Upload
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Comments
ScreenSteps
ScreenSteps
Not enough data available
Zoho Wiki
Zoho Wiki
Not enough data available
Reviewers' Company Size
Reviewers of both ScreenSteps and Zoho Wiki were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
ScreenSteps
ScreenSteps
40.7%
Zoho Wiki
Zoho Wiki
23.5%
Mid-Market
(51-1000 emp.)
ScreenSteps
ScreenSteps
55.6%
Zoho Wiki
Zoho Wiki
41.2%
Enterprise
(> 1000 emp.)
ScreenSteps
ScreenSteps
3.7%
Zoho Wiki
Zoho Wiki
35.3%
Reviewers' Industry
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Zoho Wiki
Zoho Wiki Industry
Higher Education
32.4%
Education Management
23.5%
Information Technology and Services
11.8%
Internet
5.9%
Staffing and Recruiting
2.9%
Other
23.5%
Reviews
Most Helpful Favorable Review
ScreenSteps
Barb C.
User in Computer Software

Ease of use, importing gifs, tag options

Zoho Wiki
Yi C.
User in Higher Education

Firstly, I would like to say that the collaborative features that Zoho Wiki has provided are unbeatable. I have tried numerous software for marketing and overall just a place to share ideas about creating innovative products. The templates that are provided...

Most Helpful Critical Review
ScreenSteps
GC
User in Computer Software

It seems to go back and forth - they don't keep their web-based editor and desktop editor at the same speeds - one always seems to be not working, which is very frustrating.

Zoho Wiki
Martina H.
User in Education Management

Very difficult to learn to navigate through Zoho Wiki. A lot of people don't know about this platform, and Zoho wiki does not have proper tutorials to guide you through the learning process of its use.

Discussions
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Zoho Wiki
Zoho Wiki Discussions
Monty the Mongoose crying
Zoho Wiki has no discussions with answers
Screenshots
ScreenSteps
ScreenSteps Screenshots
Zoho Wiki
Zoho Wiki Screenshots
No screenshots provided
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